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Hotel Silk Inn Madarao

Hotel

Madarao-kogen 11492-377

hotel
hotel

Why people book this hotel

Friendly staff
14 mentions

The staff are so lovely and helpful we keep going back (this was our 3rd visit)

The staff were very friendly

Great location
9 mentions

The location is perfect for ski in and out of hotel

Perfect location and amazing food

Comfortable rooms
8 mentions

Public areas are a little cold, but the rooms were well-heated

Spacious room

Breakfast available
6 mentions

The buffet breakfast and dinner is amazing with so much variety

Breakfast, onsen, close to ski mountain

Clean rooms
3 mentions

Nice big rooms very comfortable and clean

1 to Madaro Kogen ski school etc… Staff were incredibly helpful with every reque…

Good value
1 mentions

Family room with en-suite was good value

Overview

Boasting spacious hot spring baths, Hotel Silk Inn Madarao is about 100m to Madarao Kogen ski slope entrace. It features a karaoke lounge bar, ski equipment rentals and ski drying room. All rooms are fitted with facilities like a flat-screen TV, a desk and a telephone. An electric kettle with tea bags is also included. The en suite bathroom comes with a bath tub and free toiletries. Guests at Madarao Silk Inn Hotel can unwind at the public bathing area or reserve an outdoor hot spring bath at an additional cost. Drink vending machines can be used on site, and a gift shop is available. Drinks and karaoke can be enjoyed at the Crystal bar. Japanese or Western dinner can be served at the dining room for guests with a dinner-inclusive plan. JR Iiyama Station is a 25-minute drive away and Nojiri Lake is a 35-minute drive from the property.

Traveller reviews

S

Sarah Johnson

couple

March 25, 2026

7

Definitely recommend for easy access to ski area. Friendly staff who go out of their way to help.

The location is perfect for ski in and out of hotel. The staff are so lovely and helpful we keep going back (this was our 3rd visit). The buffet breakfast and dinner is amazing with so much variety.

N

Natalie

extended_group

March 24, 2026

8

Breakfast, onsen, close to ski mountain.

G

Gabriele

couple

March 22, 2026

10

Perfect location and amazing food

K

Kevin

extended_group

February 21, 2026

10

Excellent small hotel with all amenities on site lovely public onsen

Nice big rooms very comfortable and clean. The dinner package was great. The staff were very friendly. It’s only a 2-3 minute walk to clip your skis on and go down the hill.

P

Peter

couple

February 17, 2026

9

All good

Shuttle service was excellent

V

Vincent

couple

February 11, 2026

7

Reasonable hotel, can do with an upgrade

Almost ski-in, ski-out location

S

Stacey

couple

February 2, 2026

10

Great location with easy access to the slopes, awesome private outdoor onsen and great breakfast!

B

Barbara

solo_traveller

January 29, 2026

9

With breakfast and dinner included, it made our snow holiday easy ❤️ 100%

Ideally located ski in ski out to ‘Heidi’s’ with several lifts spreading out to the mountain, including Lift No.1 to Madaro Kogen ski school etc… Staff were incredibly helpful with every request, the place was clean, warm, and quiet - perfect for our holiday (with 7yr old). Free shuttle bus up the hill to the main area was amazing too!

M

Michael

couple

January 25, 2026

8

Not a luxury ‘full service’ hotel, but great value for money.

Good location for skiing, practically ski-in / ski-out. Very helpful staff, most had limited English but were very kind, especially Mr Noda, who is a real gentleman. The hotel is dated, but well kept. Public areas are a little cold, but the rooms were well-heated. Public bath was great after a day on the slopes and the private bath was a unique experience. Breakfast and dinner were the same everyday, but with a good selection of dishes to choose from. Hotel provided free pick up from and drop off at the bus stop.

J

Jaclyn

family_with_children

January 25, 2026

8

Fantastic family value and wonderful staff

Excellent staff and customer service. Public and private onsen facilities were great. Location handy for ski-in and ski-out. Family room with en-suite was good value.

C

Colin

extended_group

January 24, 2026

8

Enjoyed our stay and may be back next year.

Good variety for breakfast. Onsen and basic shop on site. Shuttle service up to resort hotel. Friendly staff. Clip in and ride from a short walk across the road.

R

Rachel

family_with_children

January 21, 2026

10

Very friendly and helpful staff. Very clean. Great breakfasts with Japanese and western options. Hotel shuttle picked us up and dropped us back at the bus stop. They were also happy to drop us at our ski hire spot. The onsen was great a day skiing.

S

Sarah

family_with_children

January 20, 2026

8

Friendly staff. Spacious room. Lovely food.

C

Cathryn

couple

January 18, 2026

9

Wonderful stay at a charming hotel with a very Japanese feel - including a wonderful onsen

The staff were so wonderful and friendly. The location is excellent - just a short walk to the ski runs. Loved the private onsen.

S

Simon

family_with_children

January 5, 2026

5

The onsen is ok. Fairly easy to get to and from the slopes. The staff is nice and helpful.

K

Keith

extended_group

March 4, 2025

9

Food was great and restaurant staff very helpful. Private onsen was partly outdoors - sitting in 40c and looking out to the snow. Virtually ski in - ski out

M

Mark

solo_traveller

May 5, 2024

9

Japanese traditional hotel. Food was awesome.

K

Kezzaj666

solo_traveller

February 22, 2024

10

Absolutely loved this place, room was an excellent size loads of room best size I've ever had in Japan. The outdoor onsen was breathtaking when it snowed and every thing you needed was right there. Only thing was its a bit of a trek up to the main area restaurants etc but the hotel staff dropped us up at a restaurant for dinner we just stroled back down after and got very drunk in the karaoke room lol

K

Kathleen

couple

February 14, 2024

10

The staff here were amazing. They went above and beyond to help us out. The rooms were beautiful, and the outdoor onsen was amazing.

C

CK

solo_traveller

February 12, 2024

8

Comfortable room, ski in and out

Facilities

Activities

Skiing, Table tennis, Karaoke, Hot spring bath, Open-air bath, Public Bath

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Kid meals, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, WiFi available in all areas, Heating, Non-smoking throughout, Designated smoking area, Family rooms, Non-smoking rooms, Lift, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Parking

Parking on site, Free parking, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Lockers, Shared lounge/TV area, Vending machine (drinks), Meeting/banquet facilities, 24-hour front desk, Private check-in/check-out, Fax/photocopying, Luggage storage

Ski

Ski equipment hire on site, Ski pass vendor, Ski-to-door access, Ski storage

Family Room with Mountain View

Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a flat-screen TV, a sofa, a carpeted floor, yukata as well as mountain views. The unit has 3 beds and 3 futons.

Max 6 guests 29 1 bedroom 1 bathroom
Standard Family Room

Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room offers a flat-screen TV, a carpeted floor, yukata, heating as well as mountain views. The unit has 2 beds and 2 futons.

Max 4 guests 20 1 bedroom 1 bathroom
Economy Twin Room

Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a flat-screen TV, a carpeted floor, yukata, heating as well as mountain views. The unit offers 2 beds.

Max 2 guests 15 1 bedroom 1 bathroom
Standard Twin Room

Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a carpeted floor, yukata, heating, a flat-screen TV, as well as mountain views. The unit offers 3 beds.

Max 3 guests 20 1 bedroom 1 bathroom
Standard Twin Room with Mountain View

Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a flat-screen TV, a sofa, a carpeted floor, yukata as well as mountain views. The unit has 4 beds.

Max 4 guests 20 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 18:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests must check in before 18:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Last updated: Apr 11, 2024, 11:16 AM

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