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Altitude Madarao

Guest house

Madarao-kogen 11492-399

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hotel
hotel

Why people book this hotel

Friendly staff
17 mentions

Staff and room

Staff were great

Comfortable rooms
9 mentions

We had the triple room for two of us and it was spacious and quiet

Nice big room, comfy beds, good breakfast, super close to the slopes

Breakfast available
8 mentions

breakfast was very average

Spacious room, yummy breakfast, friendly staff

Great location
7 mentions

Staff were amazing, great value for money and great location

Easy 1 min walk up the street to ski down to the lifts

Clean rooms
3 mentions

Building was dated and could do with some extra cleaning

The location to the ski slopes, the friendly staff and the overall cleanliness o…

Good value
1 mentions

Overview

Altitude Madarao is conveniently located a 1-minute walk from the ski lifts of Madaraokogen Ski Resort. JR Iiyama Train Station is within a 30-minute driving distance from the property. Carpeted rooms feature an en suite bathroom and a TV. Free unlimited WiFi is available in rooms. At Altitude Madarao, guests can use the ski storage facility. A free luggage storage service, a designated smoking area and drinks vending machines can be found on site. A western breakfast is served at the dining area. Lake Nojiri can be accessed within a 25-minute drive, while Madaraokogen Sanpatikku Ski Area is a 12-minute drive away. Guests can also visit Toyota Farm located a 30-minute drive away from the property.

Traveller reviews

T

Taran

extended_group

April 1, 2025

7

Staff were amazing, great value for money and great location. Service was awesome. Building was dated and could do with some extra cleaning. Had a great stay and would come back.

D

Dave

extended_group

March 12, 2025

8

Friendly staff comfortable ski lodge

Staff and room

D

DEBRA

family_with_children

March 9, 2025

10

Excellent

Staff were great. They drove to Altitude Nozowa to collect us as we were a group. At night they would drive you to your restaurant and pick us up when finished. Excellent service.

D

davies

solo_traveller

March 8, 2025

10

Great place for all , loved being able to stay put for more than 5 nights

Close to the skiing Staff were great

F

Fahey

couple

March 3, 2025

10

We really enjoyed our 3 week stay at Altitude Madarao. The staff, Justin, Jacob and Josie did a fantastic job of running

The property has a lovely chalet feel about it. Easy 1 min walk up the street to ski down to the lifts. We had the triple room for two of us and it was spacious and quiet. The staff where amazing, nothing was a problem and they were extremely helpful with any questions.

J

Jasmin

family_with_children

March 2, 2025

8

Close to mountain

Nice big room, comfy beds, good breakfast, super close to the slopes. The only negative was there was a smell in the bathroom that smelt like cat urine. Not sure if it was coming up the pipes

C

Cherie

couple

February 26, 2025

8

Great stay, great location and friendly staff.

Very welcoming and helpful staff. Nice location and guests were very friendly all'round. I was travelling solo with my son so it was great there were other guests similar age to him to connect with.

Y

Yuzuki

couple

February 17, 2025

4

too many australians

too many australians

B

Bradley

couple

February 12, 2025

10

I enjoyed the staff and lodging of the Hotel. They were welcoming, accommodating, and friendly.

C

Christopher

couple

February 11, 2025

8

Overall we had a great time, staff were great, and location to mountain was perfect.

breakfast was very average. location was wonderful. Justin, Jacob, Josephine and Kate were very accommodating and lovely to deal with.

J

Janet

extended_group

January 26, 2025

9

Would come back again

Spacious room, yummy breakfast, friendly staff

J

Josephine

family_with_children

January 22, 2025

10

The best !!!

I absolutely loved this lodge. The staff were amazing and couldn’t have been more patient, friendly and helpful. Nothing was too much for them. It had a lovely cozy relaxing dining/lounge area that we spent a lot of evenings chatting and playing cards. It was so easy to ski down the slope to the chair lifts. We had an amazing time at this lodge and would highly recommend it, we hope to come again.

A

Allison

family_with_children

January 20, 2025

10

This property was a great place to stay for our trip! The staff could not have been more helpful. It was clean and close

The location to the ski slopes, the friendly staff and the overall cleanliness of the property.

N

Nancarrow

extended_group

January 12, 2025

8

Staff were awesome, They were very accommodating with any request and very friendly and fun to engage with. Not so good at card games :). The common area was comfortable and a great place to hangout when not on the slops.

K

Katie

couple

January 2, 2025

9

Super cute mountain lodge in a great location for the slopes for a few days

Location of ski lodge, two minute walk and you can ski down to the lifts and we had loads of snow at Christmas. Cute lodge, lovely shared space, better than photos, cosy and loved the breakfast and honesty bar, teas coffees etc in the shared lounge with the fire etc - it was all very lovely and a great experience Our room was great, comfortable and we had a fab stay overall Shuttles from bus station and to restaurants etc super helpful and staff were great at being accommodating - we were early in the season so not loads of restaurants open etc. staff were all English speakers which was helpful for us and they met our request of a specific room which was really kind. Can’t thank individual staff as they didn't introduce themselves by name but they were all nice! Helped sort out hire for ski clothing and equipment at a local shop which was great Lovely warm boot room area for drying things

M

michael

family_with_children

January 1, 2025

10

Wonderful place to stay, with amazing staff.

We loved everything about Altitude Madarao. The location with its easy access to the slopes, the neat and tidy rooms and communal areas, the breakfasts, the views, everything!! But the greatest thing about Altitude Madarao was the staff. All of the staff went above expectations and were only too happy to help with any question or request that we had. Absolutely 11/10 from the staff, and we’ll be back to stay again because the staff made it such an awesome stay.

W

warren

couple

December 28, 2024

9

Brillant, everything exceeded expectations

Staff awesome, facilities awesome, shuttle service. Lots of small added extras. This is a great place to stay and we have stayed in a few around here. We appreciate the staffs efforts that go above and beyond. Brillant and thanks

A

Anouk

couple

December 27, 2024

8

We really enjoyed our stay at Altitude Madarao. The staff was very kind and helped out where they could, they were very flexible with drop off and pick ups. The breakfast was very good and changed every morning. The place is very cosy and met our expectations!

J

Janet

extended_group

December 26, 2024

9

Would come back again

Spacious room, yummy breakfast, friendly staff

L

Lani

couple

April 5, 2024

10

Everything was great! We were well looked after by staff! We really enjoyed our stay and will definitely come again!

Everything was great! Easy access to ski mountain, warm cosy room, good breakfast every morning, staff were really nice & took us from A to B as necessary.

Facilities

Activities

Skiing, Games room

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Indoor play area

Food & Drink

Snack bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Indoor fireplace, Bicycle parking, Family rooms, Non-smoking rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Free WiFi, WiFi, Internet services

Parking

Free parking, Parking, Street parking, Parking on site

Physical distancing

Cashless payment available, Physical distancing rules followed

Safety & security

Carbon monoxide detector, Carbon monoxide sources, Key access, Smoke alarms, Fire extinguishers

Safety features

Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Vending machine (drinks), Shared lounge/TV area, Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (free), Fax/photocopying, Luggage storage, Tour desk, Laundry

Ski

Ski storage, Ski-to-door access

Family Room

Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room has a carpeted floor, heating and a flat-screen TV with streaming services. The unit has 3 beds.

Max 4 guests 32 1 bedroom 1 bathroom
Family Room with Private Bathroom

Providing free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. This family room features an electric kettle, heating and a flat-screen TV with streaming services. The unit offers 3 beds.

Max 4 guests 36 1 bedroom 1 bathroom
Family Suite

Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room features a carpeted floor, heating, a flat-screen TV with streaming services and garden views. The unit offers 3 beds.

Max 4 guests 35 1 bedroom 1 bathroom
Standard Queen Room

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with streaming services. The unit offers 1 bed.

Max 1 guests 18 1 bedroom 1 bathroom
Triple Room

Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room has a carpeted floor, heating, a flat-screen TV with streaming services and mountain views. The unit has 3 beds.

Max 3 guests 28 1 bedroom 1 bathroom
Triple Room with Bathroom

Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room has a carpeted floor, heating and a flat-screen TV with streaming services. The unit has 2 beds.

Max 3 guests 30 1 bedroom 1 bathroom
Twin Room

Carpeted rooms feature an en suite bathroom and a TV. Each comes with an electric kettle, a refrigerator and free toiletries. Wi-Fi is available in rooms.

Max 2 guests 20 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 07:30 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe property has a curfew at 23:00. Guests cannot enter or leave the property after this time. Guests with children must contact the property in advance. To use the private hot tub, please make a reservation when checking in.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 11:16 AM

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Altitude Madarao - 3 Star Hotel in Iiyama