Iga Ueno City Hotel
Ueno-Uomachi 2874
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Why people book this hotel
“Close by the train station”
“Convenient location, polite staff”
“Staff very polite and professional”
“Staff were efficient and pleasant”
“Good-sized room for any hotel in Japan, and nice to have a large bathroom + tub”
“Location, amazing ninja room, comfort”
“Nice and clean place”
“Rooms clean and comfortable”
“I only wish the staff at check-in had alerted me to the fact that I had to notif…”
“Breakfast was good”
“Price, though slightly steep for a tiny town, was somewhat understandable given …”
“very basic but clean, reasonably priced and relatively close to the attraction”
Overview
A 3-minute walk from Uenoshi Tram Station, Ueno City Hotel features a restaurant, free Wi-Fi and a free-use internet PC. It features a 24-hour front desk and coin-operated laundry facilities. Free parking is available. The compact rooms have an interior in neutral colours, an LCD TV with satellite channels and air conditioning. They come with a small fridge, complimentary green tea and Yukata robes. City Hotel Ueno provides rental PCs and trouser presses. Guests can relax in the bright lounge with sofas and floor-to-ceiling windows, and purchase soft drinks or beer from the vending machines. Guests can try on ninja costumes in the lobby and take photos for free. Japanese and Western breakfasts are served at restaurant Miyabi, which specialises in Japanese seasonal dishes and the well-known local Iga beef. Ueno City Hotel is a 5-minute walk from both Iga Ueno Castle and the house of famous poet Matsuo Basho (Basho-an). It's a 10-minute walk from the Iga-ryu Ninja Museum and a 10-minute tram ride from JR Iga-Ueno Train Station.
Traveller reviews
Alexandra
couple
June 2, 2026
“Quiet business hotel close to train station and sites”
Close by the train station. Iga Ueno castle and museum and plenty of restaurants within walking distance. A nice change of pace from the hustle and bustle of the larger cities. It’s a business hotel. We were able to store our luggage prior to check in so we could grab some lunch and sightsee prior to check in. Staff very polite and professional. Gave us a map and good dining suggestions
nicole
family_with_children
April 28, 2026
“Average for japanese standards, dirty by western standards.”
Convenient location, polite staff.
Denise
couple
November 21, 2025
“A very comfortable stay in a charming town”
Location was excellent, very close to the station. Staff were efficient and pleasant.
Adrian
extended_group
August 13, 2025
Nice and clean place
Yuka
couple
April 18, 2025
“Good location and no issues”
Good location
jean paul
family_with_children
April 15, 2025
Free coffee anytime
Jonathan
solo_traveller
March 13, 2025
“Great place to stay; recommended to others.”
Generally fine. Good-sized room for any hotel in Japan, and nice to have a large bathroom + tub. I only wish the staff at check-in had alerted me to the fact that I had to notify them by a certain time the day before if I wanted breakfast the next morning. I have no complaints about the policy, since it avoids pointless wastage, just wish I had known earlier, since I never saw the sign until it was too late. Price, though slightly steep for a tiny town, was somewhat understandable given the size of the hotel, its rooms, and the fact that tourism is pretty low there.
Whye Kit
family_with_children
December 17, 2024
“Overall a pleasant stay, very quiet and we felt very comfortable while staying there.”
Staff were very friendly and helpful, and made our stay pleasant. Facilities were adequate and easy walking distance to the major attractions.
Sophie
solo_traveller
October 29, 2024
Staff very friendly and helpful. Little freebies, in case you had forgotten something for your trip. Very thoughtful.
Dagmara
family_with_children
September 7, 2024
“Great hotel, super location, ninja room- don't miss it”
Location, amazing ninja room, comfort
Julia
couple
August 22, 2024
“Convenient and comfortable base for ninja adventures”
Close to the train station, castle and specialty confectionary shops. Staff helpful. Rooms clean and comfortable. Ninja rooms available.
Richard
couple
July 26, 2024
“Easy walk to the Castle.”
The location was great. Breakfast was good. Easy walk to the castle and Ninja museum.
Janice
family_with_children
July 25, 2024
“Nice hotel in a convenient location”
Nice location, very friendly staff, the ninja themed rooms are great for kids
Michiko
family_with_children
June 3, 2024
“Utilitarian hotel. convenient to attractions and train station. Good value for the price.”
The location was within walking distance from the train station. very basic but clean, reasonably priced and relatively close to the attraction. The desk staff was friendly and helpful.
Malcolm
couple
May 11, 2024
Probably one of the best hotel in this small town
Mohd Rashidi
family_with_children
July 31, 2023
“Fantastic experience which I don't think we could have it elsewhere.”
We were given a ninja room. My kid loves it. They also sell ninja souvenirs. The hotel is very near to attractions.
Schwarz
couple
July 19, 2023
Check out time is 10am. Extra time payable after 10 ☹️
Jerry
solo_traveller
June 9, 2023
Very lovely hotel, nice service, good staff, clean environment. Really enjoy this holiday for stay~
Michele
extended_group
May 22, 2023
“Nice hotel in the centre of town”
the property is an easy walk from the station and well situated in the town. The staff are lovely and very helpful but speak very little English. we managed with a translation app. They helped me send my luggage onto my next destination.
walter y
solo_traveller
April 22, 2023
The breakfast is well prepared and served in terms of anti-Covid 19 virus, with every dish wrapped up in plastic covering.
Facilities
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Non-smoking rooms, Family rooms, Lift, Heating, Air conditioning, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Trouser press, Vending machine (drinks), 24-hour front desk, Luggage storage
Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, a carpeted floor and heating. The unit has 1 bed.
Standard Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Standard Double Room - Non-Smoking
Compact room with an interior in neutral colours, an LCD TV with satellite channels and air conditioning. It comes with a small fridge, complimentary green tea and yukata robes.
Standard Double Room - Smoking
Compact room with an interior in neutral colours, an LCD TV with satellite channels and air conditioning. It comes with a small fridge, complimentary green tea and yukata robes.
Standard Twin Room - Non-Smoking
Compact room with an interior in neutral colours, an LCD TV with satellite channels and air conditioning. It comes with a small fridge, complimentary green tea and yukata robes.
Standard Twin Room - Smoking
Compact room with an interior in neutral colours, an LCD TV with satellite channels and air conditioning. It comes with a small fridge, complimentary green tea and yukata robes.
Twin Room
This twin room is decorated with a Japanese aesthetic inspired by the ninja culture. This room features air conditioning and green tea. Room size is 23 square metres.
Hotel Policies
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