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Iga Ueno City Hotel

Hotel

Ueno-Uomachi 2874

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hotel
hotel

Why people book this hotel

Great location
12 mentions

Close by the train station

Convenient location, polite staff

Friendly staff
11 mentions

Staff very polite and professional

Staff were efficient and pleasant

Comfortable rooms
5 mentions

Good-sized room for any hotel in Japan, and nice to have a large bathroom + tub

Location, amazing ninja room, comfort

Clean rooms
4 mentions

Nice and clean place

Rooms clean and comfortable

Breakfast available
3 mentions

I only wish the staff at check-in had alerted me to the fact that I had to notif…

Breakfast was good

Good value
2 mentions

Price, though slightly steep for a tiny town, was somewhat understandable given …

very basic but clean, reasonably priced and relatively close to the attraction

Overview

A 3-minute walk from Uenoshi Tram Station, Ueno City Hotel features a restaurant, free Wi-Fi and a free-use internet PC. It features a 24-hour front desk and coin-operated laundry facilities. Free parking is available. The compact rooms have an interior in neutral colours, an LCD TV with satellite channels and air conditioning. They come with a small fridge, complimentary green tea and Yukata robes. City Hotel Ueno provides rental PCs and trouser presses. Guests can relax in the bright lounge with sofas and floor-to-ceiling windows, and purchase soft drinks or beer from the vending machines. Guests can try on ninja costumes in the lobby and take photos for free. Japanese and Western breakfasts are served at restaurant Miyabi, which specialises in Japanese seasonal dishes and the well-known local Iga beef. Ueno City Hotel is a 5-minute walk from both Iga Ueno Castle and the house of famous poet Matsuo Basho (Basho-an). It's a 10-minute walk from the Iga-ryu Ninja Museum and a 10-minute tram ride from JR Iga-Ueno Train Station.

Traveller reviews

A

Alexandra

couple

June 2, 2026

8

Quiet business hotel close to train station and sites

Close by the train station. Iga Ueno castle and museum and plenty of restaurants within walking distance. A nice change of pace from the hustle and bustle of the larger cities. It’s a business hotel. We were able to store our luggage prior to check in so we could grab some lunch and sightsee prior to check in. Staff very polite and professional. Gave us a map and good dining suggestions

N

nicole

family_with_children

April 28, 2026

5

Average for japanese standards, dirty by western standards.

Convenient location, polite staff.

D

Denise

couple

November 21, 2025

9

A very comfortable stay in a charming town

Location was excellent, very close to the station. Staff were efficient and pleasant.

A

Adrian

extended_group

August 13, 2025

9

Nice and clean place

Y

Yuka

couple

April 18, 2025

7

Good location and no issues

Good location

J

jean paul

family_with_children

April 15, 2025

7

Free coffee anytime

J

Jonathan

solo_traveller

March 13, 2025

8

Great place to stay; recommended to others.

Generally fine. Good-sized room for any hotel in Japan, and nice to have a large bathroom + tub. I only wish the staff at check-in had alerted me to the fact that I had to notify them by a certain time the day before if I wanted breakfast the next morning. I have no complaints about the policy, since it avoids pointless wastage, just wish I had known earlier, since I never saw the sign until it was too late. Price, though slightly steep for a tiny town, was somewhat understandable given the size of the hotel, its rooms, and the fact that tourism is pretty low there.

W

Whye Kit

family_with_children

December 17, 2024

8

Overall a pleasant stay, very quiet and we felt very comfortable while staying there.

Staff were very friendly and helpful, and made our stay pleasant. Facilities were adequate and easy walking distance to the major attractions.

S

Sophie

solo_traveller

October 29, 2024

8

Staff very friendly and helpful. Little freebies, in case you had forgotten something for your trip. Very thoughtful.

D

Dagmara

family_with_children

September 7, 2024

10

Great hotel, super location, ninja room- don't miss it

Location, amazing ninja room, comfort

J

Julia

couple

August 22, 2024

7

Convenient and comfortable base for ninja adventures

Close to the train station, castle and specialty confectionary shops. Staff helpful. Rooms clean and comfortable. Ninja rooms available.

R

Richard

couple

July 26, 2024

10

Easy walk to the Castle.

The location was great. Breakfast was good. Easy walk to the castle and Ninja museum.

J

Janice

family_with_children

July 25, 2024

8

Nice hotel in a convenient location

Nice location, very friendly staff, the ninja themed rooms are great for kids

M

Michiko

family_with_children

June 3, 2024

7

Utilitarian hotel. convenient to attractions and train station. Good value for the price.

The location was within walking distance from the train station. very basic but clean, reasonably priced and relatively close to the attraction. The desk staff was friendly and helpful.

M

Malcolm

couple

May 11, 2024

8

Probably one of the best hotel in this small town

M

Mohd Rashidi

family_with_children

July 31, 2023

7

Fantastic experience which I don't think we could have it elsewhere.

We were given a ninja room. My kid loves it. They also sell ninja souvenirs. The hotel is very near to attractions.

S

Schwarz

couple

July 19, 2023

6

Check out time is 10am. Extra time payable after 10 ☹️

J

Jerry

solo_traveller

June 9, 2023

10

Very lovely hotel, nice service, good staff, clean environment. Really enjoy this holiday for stay~

M

Michele

extended_group

May 22, 2023

7

Nice hotel in the centre of town

the property is an easy walk from the station and well situated in the town. The staff are lovely and very helpful but speak very little English. we managed with a translation app. They helped me send my luggage onto my next destination.

W

walter y

solo_traveller

April 22, 2023

9

The breakfast is well prepared and served in terms of anti-Covid 19 virus, with every dish wrapped up in plastic covering.

Facilities

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Restaurant

Food & drink safety

Physical distancing in dining areas

General

WiFi available in all areas, Non-smoking rooms, Family rooms, Lift, Heating, Air conditioning, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Trouser press, Vending machine (drinks), 24-hour front desk, Luggage storage

Double Room

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, a carpeted floor and heating. The unit has 1 bed.

Max 1 guests 16 1 bedroom 1 bathroom
Standard Double Room

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Max 1 guests 16 1 bedroom 1 bathroom
Standard Double Room - Non-Smoking

Compact room with an interior in neutral colours, an LCD TV with satellite channels and air conditioning. It comes with a small fridge, complimentary green tea and yukata robes.

Max 2 guests 16 1 bedroom 1 bathroom
Standard Double Room - Smoking

Compact room with an interior in neutral colours, an LCD TV with satellite channels and air conditioning. It comes with a small fridge, complimentary green tea and yukata robes.

Max 2 guests 16 1 bedroom 1 bathroom
Standard Twin Room - Non-Smoking

Compact room with an interior in neutral colours, an LCD TV with satellite channels and air conditioning. It comes with a small fridge, complimentary green tea and yukata robes.

Max 2 guests 23 1 bedroom 1 bathroom
Standard Twin Room - Smoking

Compact room with an interior in neutral colours, an LCD TV with satellite channels and air conditioning. It comes with a small fridge, complimentary green tea and yukata robes.

Max 2 guests 23 1 bedroom 1 bathroom
Twin Room

This twin room is decorated with a Japanese aesthetic inspired by the ninja culture. This room features air conditioning and green tea. Room size is 23 square metres.

Max 4 guests 23 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printYou must inform the hotel in advance what time you plan to check in. If your check-in time changes, please update the hotel. Please note, amenities for children sleeping on existing beds is not available. Guests can request amenities for an additional fee.Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
Last updated: Apr 11, 2024, 11:16 AM

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Iga Ueno City Hotel - 3 Star Hotel in Iga