READ THIS BEFORE TO BOOK THIS PLACE AND I WILL TELL YOU WHY - Please read carefully the description, no shower in the room. So you need to go to the onsen to shower - The open air onsens are actually public. You can just stay somewhere else and enjoy them as all other people of the town do - The room was cold - We found used socks in the wardrobe - The tea they provided is not so good as other places we tried in Japan - The staff is young and low experienced In my opinion you will not get the right value for the money you spend. One of the worse experience in terms of quality/money value in the last years of Booking use.

“Comfortable onsen hotel in a time warp”

Lovey staff. Great to have multiple onsen options. Good location for those walking the Kumano Kodo. Comfortable (if dated) rooms. Good food.

Spoilt for choice for the numerous onsens here. Great food.

Extra ordinary service level by the amazing staff! Great food, the onsens are nice and comfortable. If you'de like to experience classic Japan in its fullest this the place.

“Immersive visit to Japan”

Amazing food, friendly staff, great variety of Onsen

Nice Onsen

“Not suited to westerns and charging 5500 for a lost room plastic card is just plain profiteering”

Lovely room and lots of effort showed in the dinner and breakfast

“Fabulous stay in the Kumano Kodo region”

Super helpful and friendly staff. Great breakfasts and evening meals. Comfortable large rooms. Private onsen a bonus

Nice Onsen

“Luxury Onsen experience with great food”

The dinner and breakfast assortment was more than enough to be satisfied and also of great variety of flavours and dishes. The focus is on Japanese cuisine, with some surprises we would have never eaten otherwise. The staff always did their best. The provided facilities and Onsen were all great.

Beautiful, peaceful hotel with amazing onsen facilities. Dinner and breakfast exceptional - a real highlight. Staff lovely and welcoming. Would definitely recommend!

“Friendly, welcoming hotel in a beautiful location”

I was very happy when I got to the hotel the atmosphere just felt really friendly and warm. I loved the bridge over the river to the onsen. The onsen was lovely, three outside pools and an indoor pool plus a private onsen for families or couples. The food was fantastic, eat slowly I ate too quickly and felt full too soon. There was a very friendly front of house staff member called Suchittra or maybe Sasayuri. I had a western twin room on the ground floor. The hotel was comfortably busy without being hectic. They have a shuttle bus and that was very handy from Hongu. When I left they gave me very good instructions how and when to catch the public bus to my next location.

“Convenient comfortable stay when visiting temples in Kumano area.”

The front desk staff and concierge staff were extremely friendly and helpful. The grounds were pretty especially because we went during Sakura season. We arrived on a rainy day and even then, looking out at the flowers through the lobby window was like a painting. Outdoor onsen is another attraction.

“Great stay with onsen baths and near nature”

Our stay was a truly Japenese experience, with the multiple onsen baths at the hotel. Breakfast and dinner was very extensive and impressive.

“Comfortable and relaxed with excellent dining.”

Overall very comfortable and relaxed. Excellent outside bath and excellent refined or cheap dining options

“Exceptional service, magical location, incredible exquisite culinary experience!”

We loved the incredible kaiseki style dinner and breakfast - absolutely incredible! So delicious and interesting. I am vegetarian (rest of my family eat everything) and I was very well and specifically catered for - exceptional. The private onsen was also awesome - great for those with tattoos, as also great as we could have our whole family together in one onsen. The indoor baths were also really lovely. We had them to ourselves. The hotel staff were very friendly and accommodating and even helped us out by driving us to pick up luggage from our previous hotel which was well beyond our expectation - exceptional service, thank you.!

Access to onsen baths and great dinner

We liked that this property was available when we decided at the last minute to hike the kumano kodo. The room was large and very comfortable and the various onsens were excellent. We were able to take the hotel shuttle to the start of the hike on our first day hiking from there. When we needed to organise a lunch for an early start the second day the hotel drove us to the local shop in the evening because we would be leaving too early for the hotel lunch. The dinner at the hotel was excellent (though we felt a little rushed)

“Quirky and thoroughly enjoyable”

The onsens we delightful and the staff were extremely helpful and polite.

Very friendly and helpful staff, delicious food, good onsen. Peaceful, welcoming, comfortable. Highly recommended!