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The Ritz-Carlton Hong Kong

Hotel

International Commerce Centre, 1 Austin Road West

hotel
hotel

Why people book this hotel

Friendly staff
8 mentions

Property was fantastic, the staff were brilliant with my 9 year old son We woul…

Excellent staff

Comfortable rooms
4 mentions

Recommend to upgrade to the sea view room

Nothing special, and the rooms inside are old and worn

Breakfast available
3 mentions

Personalised breakfast waffles and a complimentary chocolate cake for our weddin…

Best hotel ever, gorgeous views and amazing breakfast

Great location
2 mentions

Location, view, skybar

Basically, you're paying for the location and brand

Clean rooms
1 mentions

The smell, costumer service, staff quality of service, room spotless

Good value
1 mentions

I wouldn't recommend it for the price

Overview

Sky-high luxurious rooms with free Wi-Fi are located on floors 102 to 118 of The Ritz-Carlton Hong Kong. Towering over Victoria Harbour, it boasts the highest bar in the world and 5 restaurants including 2 Michelin Star restaurants. The Ritz-Carlton Hong Kong in the International Commerce Centre is directly located above Kowloon Station along the Airport Express Line, and Hong Kong West Kowloon Station along the High Speed Rail. It takes 20 minutes to Hong Kong International Airport and a 9-minute train ride from bars and restaurants at Central. Tsim Sha Tsui shopping arcade is only 10 minutes' taxi ride away. Offering panoramic views of Victoria Harbour from its large windows, each room offers comfortable beds covered with 400-thread count linens and feather pillows. The private bathroom comes with a separate rainshower and a bathtub. A flat-screen TV, Blu-ray DVD player and Nespresso machine are all included. Even without going out, guests will be spoilt for recreational choice with a pampering massage, a heated indoor pool and well-equipped gym. Added convenience is provided with laundry and concierge services. Awarded with One-Michelin Star, Tosca Di Angelo Italian restaurant serves innovative Italian menu. Two-Michelin Stars, Tin Lung Heen restaurant serves authentic Cantonese cuisine. Almas Caviar Bar offers a luxurious pre- or post-dinner rendezvous serving an ultimate selection of the world’s finest caviar. All-day dining, a la carte lunch and dinner as well as afternoon tea are available at Cafe 103. Guests can also enjoy a wide selection of breakfast menu, organic salad bar for lunch, traditional afternoon tea, a la carte menu for dinner at The Lounge & Bar. Beautiful views of Victoria Harbour as well as refreshing beverages and tapas can be enjoyed at Ozone, the highest bar in the world.

Traveller reviews

M

Michael

solo_traveller

May 30, 2026

10

Thank you RC and all of the amazing staff

Everything was explicit

M

Michael

solo_traveller

May 30, 2026

10

Thank you RC and all of the amazing staff

Everything was explicit

E

Eng Joao Silva

solo_traveller

May 25, 2026

9

All

E

Eng Joao Silva

solo_traveller

May 25, 2026

9

All

Y

yanaki

extended_group

May 22, 2026

10

Vacation

All was perfect

Y

yanaki

extended_group

May 22, 2026

10

Vacation

All was perfect

N

Nomin

couple

May 21, 2026

10

The best

Excellent

V

Viviana

couple

May 10, 2026

10

We went to celebrate our anniversary, from the arrival we felt so welcome and special. I definitely come back for a spe

The smell, costumer service, staff quality of service, room spotless.

P

Patrick

family_with_children

May 6, 2026

10

Amazing Hotel and location

Property was fantastic, the staff were brilliant with my 9 year old son We would definitely come back

L

Linda

couple

May 2, 2026

10

Location, view, skybar.

S

Sait

couple

April 15, 2026

10

Excellent staff. Every single one , doormen, house keeping , club reception and all club waiters. All of them are thinking of guests and managing all the needs profecionally.

M

Merridy

couple

April 6, 2026

10

Incredible hotel, amazing staff.

Attentive staff. Personalised breakfast waffles and a complimentary chocolate cake for our wedding anniversary. We were offered an upgrade (at a cost) to have a harbour view, which we appreciated. Incredible view.

D

Dominick

family_with_children

February 18, 2026

10

Great staff great location spacious room with sweeping views of Victoria Harbour

The staff were exceptional, went out of their way to help us. Recommend to upgrade to the sea view room. The Victoria Harbour is quite spectacular.

E

Emre

solo_traveller

February 8, 2026

10

Perfection. Insane views.

Excellence at the highest level I have witnessed. Perfect.

A

Andreas

family_with_children

February 7, 2026

1

Very cold staff we like the baggage boy bell boys thwy are very nice

R

Robert

couple

February 4, 2026

10

Fabulous stay in HK

Best hotel ever, gorgeous views and amazing breakfast

D

Dariusz

family_with_children

February 1, 2026

9

Not worth the price, the place is a plus, and that's all

Overall, it was okay, and the view was amazing for a building this size. And that was about all that was great. Basically, you're paying for the location and brand. I wouldn't recommend it for the price. Nothing special, and the rooms inside are old and worn.

L

Laura

couple

December 23, 2025

10

Luxurious stay with incredible service

Everything about the hotel was amazing. So luxurious and the service was second to none. The breakfast buffet was incredible and we loved long slow mornings sipping coffee and watching the action below from the 102 floor.

S

Sarah

couple

December 7, 2025

2

Average

I stay at the W and the upper house and the Mandarin Oriental and they are all great and a similar level however this was the most average. I was very disappointed with the room and the amenities. Very very average.

A

Alex

couple

November 27, 2025

10

Goes above and beyond to create and experience beyond 5 stars

Very attentive staff who goes above and beyond

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom

Activities

Themed dinner nights, Happy hour, Tour or class about local culture, Cooking class, Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Bicycle rental (additional charge), Indoor pool, Indoor pool (all year), Nightclub/DJ, Evening entertainment, Beauty Services, Facial treatments, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Personal trainer, Fitness/spa locker rooms

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Kid-friendly buffet, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Wine/champagne, Fruits, Coffee house on site, Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Soundproof rooms, Lift, Safety deposit box

Internet

Free WiFi, Internet services, WiFi

Outdoors

Terrace

Parking

Parking, Parking garage, Accessible parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Mobile app for room service

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Rooftop pool, Infinity pool, Pool with view, Heated pool, Pool/beach towels, Swimming pool

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Daily housekeeping, Concierge service, Trouser press, Private check-in/check-out, Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Valet parking, Currency exchange, Express check-in/check-out

Club Deluxe Room with 2 Double Beds and Club Lounge Access

The pool with a view is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

Max 3 guests 50 1 bedroom 1 bathroom
Club Deluxe Room with King Bed and Club Lounge Access

Featuring sweeping city and Lion Rock Mountain views, rooms come with a marble bathroom equipped with a 17-inch LCD TV, separate bathtub and shower with premium bathroom amenities. The room also offers a 42-inch LCD TV and 24-hour Club Lounge access. Club benefits include: - Personalised Club concierge service - Personalised stationery - Complimentary use of computer work stations - Meeting facilities include a meeting room with panoramic views of the Victoria Harbour and Hong Kong Island and a library area (subject to availability) - Private in-room check-in and personalised check-out service at the Club Lounge - Express check-out service at The Club Lounge The Ritz-Carlton Hong Kong Club Lounge welcomes children aged under 9 between 06:00 to 20:00 daily. Club Lounge guests with children are kindly requested to preserve a quiet and warm ambiance.

Max 3 guests 50 1 bedroom 1 bathroom
Club Deluxe Seaview Room with King Bed and Club Lounge Access

Featuring sweeping harbour views, rooms come with a marble bathroom equipped with a 17-inch LCD TV, separate bathtub and shower with premium bathroom amenities. The room also offers a 42-inch LCD TV and 24-hour Club Lounge access. Club benefits include: - Personalised Club concierge service - Personalised stationery - Complimentary use of computer work stations - Meeting facilities include a meeting room with panoramic views of the Victoria Harbour and Hong Kong Island and a library area (subject to availability) - Private in-room check-in and personalised check-out service at the Club Lounge - Express check-out service at The Club Lounge The Ritz-Carlton Hong Kong Club Lounge welcomes children aged under 9 between 06:00 to 20:00 daily. Club Lounge guests with children are kindly requested to preserve a quiet and warm ambiance.

Max 3 guests 50 1 bedroom 1 bathroom
Club Deluxe Victoria Harbour Room with King Bed and Club Lounge Access

Offering panoramic Victoria Harbour and Island views, rooms come with a marble bathroom equipped with a 17-inch LCD TV, separate bathtub and shower with premium bathroom amenities. The room also offers a 42-inch LCD TV and 24-hour Club Lounge access. Club benefits include: - Personalised Club concierge service - Personalised stationery - Complimentary use of computer work stations - Meeting facilities include a meeting room with panoramic views of the Victoria Harbour and Hong Kong Island and a library area (subject to availability) - Private in-room check-in and personalised check-out service at the Club Lounge - Express check-out service at The Club Lounge The Ritz-Carlton Hong Kong Club Lounge welcomes children aged under 9 between 06:00 to 20:00 daily. Club Lounge guests with children are kindly requested to preserve a quiet and warm ambiance.

Max 3 guests 50 1 bedroom 1 bathroom
Club Grand Seaview Room with King Bed and Club Lounge Access

Offering great views of the harbour and city, this room features a marble bathroom equipped with a 17-inch LCD TV, premium bathroom amenities, separate bathtub and shower. It also comes equipped with a 42-inch LCD TV and 24-hour Club Lounge access. Club benefits include: - Personalised Club concierge service - Personalised stationery - Complimentary use of computer work stations - Meeting facilities include a meeting room with panoramic views of the Victoria Harbour and Hong Kong Island and a library area (subject to availability) - Private in-room check-in and personalised check-out service at the Club Lounge - Express check-out service at The Club Lounge The Ritz-Carlton Hong Kong Club Lounge welcomes children aged under 9 between 06:00 to 20:00 daily. Club Lounge guests with children are kindly requested to preserve a quiet and warm ambiance.

Max 3 guests 65 1 bedroom 1 bathroom
Deluxe King Room

Offering sweeping city and Lion Rock Mountain views, this room features a marble bathroom equipped with a 17-inch LCD TV, separate bathtub and shower with premium bathroom amenities. The room also offers a 42-inch LCD TV.

Max 3 guests 50 1 bedroom 1 bathroom
Deluxe Seaview King Room

Offering harbour views, this room features a marble bathroom equipped with a 17-inch LCD TV, separate bathtub and shower with premium bathroom amenities. The room also offers a 42-inch LCD TV.

Max 3 guests 50 1 bedroom 1 bathroom
Grand Seaview Room with King Bed

Featuring spectacular city and harbour views, this spacious room offers a marble bathroom equipped with a 17-inch flat-screen LCD TV, separate bathtub and shower, as well as premium bathroom amenities. Also offers a 42-inch LCD TV.

Max 3 guests 65 1 bedroom 1 bathroom
Grand Victoria Harbour with King Bed

This double room has a bathrobe, DVD player and minibar.

Max 3 guests 65 1 bedroom 1 bathroom
Deluxe Victoria Harbour King Room

Features panoramic Victoria Harbour and Island views, this room comes with a marble bathroom equipped with a 17-inch LCD TV, separate bathtub and shower with premium bathroom amenities. The room also offers a 42-inch LCD TV.

Max 3 guests 50 1 bedroom 1 bathroom
Deluxe Seaview Twin Room

Guests will have a special experience as this twin room provides a pool with a view. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Max 3 guests 50 1 bedroom 1 bathroom
Deluxe Twin Room

This twin room features a pool with a view. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

Max 3 guests 50 1 bedroom 1 bathroom
Deluxe Victoria Harbour Twin Room

The pool with a view is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Max 3 guests 50 1 bedroom 1 bathroom
Deluxe Suite with King Bed

Located on floors 106-110, this suite offers spectacular harbour and city views. It features a spacious living and study area, a marble bathroom equipped with a 17-inch LCD TV, premium bathroom amenities, an oversized bathtub and separate shower. It also comes equipped with a 42-inch LCD TV.

Max 3 guests 73 1 bedroom 1 bathroom
Deluxe Victoria Harbour Suite with King Bed, Club Lounge Access

Located on floors 106 through 110 this suite offers panoramic views of the Victoria Harbour and Hong Kong Island. It features a spacious living and study area, a marble bathroom equipped with a 17-inch LCD TV, premium bathroom amenities, oversized bathtub and separate shower. It also comes equipped with a 42-inch LCD TV and 24-hour Club Lounge access. Club benefits include: - Personalised Club concierge service - Personalised stationery - Complimentary use of computer work stations - Meeting facilities include a meeting room with panoramic views of the Victoria Harbour and Hong Kong Island and a library area (subject to availability) - Private in-room check-in and personalised check-out service at the Club Lounge - Express check-out service at The Club Lounge The Ritz-Carlton Hong Kong Club Lounge welcomes children aged under 9 between 06:00 to 20:00 daily. Club Lounge guests with children are kindly requested to preserve a quiet and warm ambiance.

Max 3 guests 73 1 bedroom 1 bathroom
One-Bedroom Family King Suite with Club Level and Sea View

Guests will have a special experience as the suite features a pool with a view. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.

Max 3 guests 73 1 bedroom 1 bathroom
Premier Executive Suite with King Bed and Club Lounge Access

Premier Executive Suites offering panoramic views of Victoria Harbour, with 24-hour access Club Lounge. This room features marble bathroom with a 17-inch LCD TV, separate bathtub and shower with premium bathroom amenities, and also includes a 42-inch LCD TV. The Ritz-Carlton Hong Kong Club Lounge welcomes children aged under 9 between 06:00 to 20:00 daily. Club Lounge guests with children are kindly requested to preserve a quiet and warm ambiance.

Max 3 guests 115 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe credit card used for booking must be presented at check-in. Please note that all Special Requests are subject to hotel availability and additional charges may apply. The operating hours to the hotel restaurants, Club Lounge, Spa, Swimming Pool and Fitness center are subject to change without prior notice. Please check with hotel prior to your reservations.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 1:16 AM

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