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The Mercer

Hotel

29 Jervois Street

hotel
hotel

Why people book this hotel

Great location
16 mentions

location is ok, close to subway and jervois road has some nice coffee shops and …

good location, clean and modern

Friendly staff
8 mentions

Staff was kind

Second time staying at The Mercer, staff are really helpful and super friendly, …

Comfortable rooms
8 mentions

Moreover, room size is relatively much bigger than ordinary hotels

I booked the room for my son and he said it was fantastic

Clean rooms
5 mentions

Didn’t feel extremely clean for 4 star hotel, but overall it was fine

Clean and comfortable room

Good value
2 mentions

Apartments are good value for money with on site laundry

Good value

Breakfast available
2 mentions

Breakfast - not relevant, we did not need food services

No breakfast facility but several options closeby to get good coffee and food

Overview

The Mercer offers stylish accommodation with free internet, free local calls and a 24-hour gym. It is a short 1-minute walk from Shueng Wan MTR Station. Hong Kong Macau Ferry Terminal is a 7 minutes' drive from The Mercer, while Hong Kong International Airport is 35 minutes' drive away. Lan Kwai Fong is 7 minutes' drive away. Bright and functional, the fully air-conditioned guestrooms are fitted with glass panes. Each room is equipped with a flat-screen TV with cable channels. En suite bathrooms come with either a bathtub or shower. Laundry and dry cleaning services are available. The hotel also provides concierge services to cater to guests’ needs.

Traveller reviews

R

Rebecca

solo_traveller

June 1, 2026

4

nicer options around the area than this.

location is ok, close to subway and jervois road has some nice coffee shops and restaurants. Staff was kind.

K

kerry

extended_group

May 9, 2026

9

good location and value for money

good location, clean and modern. Accommodated an early check-in and late checkout

S

Stephanie

solo_traveller

May 6, 2026

9

2nd home

Proximity to required destination

M

michael

couple

April 11, 2026

9

Great location.

Walking distance to the MTR and the ferries. Well run hotel with minimum fuss. Nice.

A

Andy_Cheung_UK

couple

March 27, 2026

5

The location is unbeatable. The area around is full of local cafes and restaurants. Sheung Wan Station is just a min walk and Central is within walking distance. Moreover, room size is relatively much bigger than ordinary hotels.

C

Christine

solo_traveller

March 23, 2026

10

Perfect stay in Hong Kong

I booked the room for my son and he said it was fantastic. There was a plumbing issue, but they sorted it out immediately and put him in a different (better!) room!

V

Victoria

family_with_children

February 28, 2026

10

Second time staying at The Mercer, staff are really helpful and super friendly, house keeping is exceptional. Apartments are good value for money with on site laundry.

D

Dean

solo_traveller

February 27, 2026

10

Location. High floor. City view. Corner suite. Executive suite. Good value.

H

hugo

solo_traveller

February 15, 2026

6

Good location and friendly staff but not super clean

Good location friendly staff

F

Family Brannon

family_with_children

February 11, 2026

7

The location was good and the hotel is okay.

S

Simone

couple

February 8, 2026

8

Very friendly staffmember at the lobby! Room was huge, comfortable bed. Didn’t feel extremely clean for 4 star hotel, but overall it was fine!

Z

Zvi

couple

February 2, 2026

7

For a couple, the hotel/room is spacious compared to HK, excellent location

Room of sufficient size for an 8-night stay, wardrobes without high shelves, so most of the clothes remained in the suitcase. The separation between the bathroom and the room by a glass partition, a glass door that is not completely sealed does not allow for complete privacy. Breakfast - not relevant, we did not need food services. During the time of the problem, the staff did not emphasize that you can purchase slippers for the room, etc. Excellent location, many taxis, MTR nearby, walking distance / taxi / short bus ride to the port docks. As well as to Victoria Park. Selection of shops selling food, restaurants, souvenirs, etc.

M

Mamta

couple

January 22, 2026

9

Wonderful short break - perfect stay in Hong Kong

Location & staff friendliness

C

Chiang Yin

solo_traveller

December 19, 2025

6

Great location, good price, but pse bear with the property's idiosyncrasies

The location is excellent

S

Steven

couple

November 29, 2025

8

Great staff, brilliant location.

Great location in the brilliant area of Shueng Wan. Lovely, helpful staff. Clean and comfortable room.

F

Fred

couple

November 26, 2025

7

For a short stay, it cannot beat the location!

Location is fantastic

M

Michael

couple

November 17, 2025

9

A good place to explore the city

Our room was comfortable and clean. We had a great stay. There are some good bars and restaurants around. The metro was easy to reach and so it was a great place to explore the city.

M

Monique

couple

November 10, 2025

8

Small hotel, great location, good price.

Nice small horel at a great location. Close to metro stop. Very quiet at night. No breakfast facility but several options closeby to get good coffee and food.

D

Doris Ka Lai

solo_traveller

November 1, 2025

8

It was pleasant and the staff were very polite and always helpful

Location was excellent. Easy access to public transport. Lots and lots of eateries around.

N

Nicola

couple

October 8, 2025

8

Well located, clean and comfortable serviced apartment

Excellent location just a 3/4 minute walk with cases to Sheung Wan station and not far from Central either. Room was well set up and large for Hong Kong with very comfy beds and pillows, good shower and bathroom, and clean. Yes it’s a bit tired round the edges but don’t let that put you off, I would not hesitate to stay again. The laundry was useful too after a few very hot days of walking. Staff were helpful.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom

Activities

Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Parking

Street parking, Accessible parking, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property

Services

Shuttle service, 24-hour front desk, Ironing service, Airport shuttle, Laundry, Dry cleaning, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Fax/photocopying, Luggage storage

Transport

Airport pick up, Airport drop off

One-Bedroom Executive

Featuring a separate living room, this spacious suite comes with a pantry, a microwave and a Nespresso coffee machine. Room benefits include free Wi-Fi and free local calls. Extra bed can be added with extra charge for this room type.

Max 3 guests 56 1 bedroom 1 bathroom
Studio Executive

Fitted with large windows, this room includes a flat-screen TV, an iPod dock and a DVD player. Room benefits include free WiFi and free local calls. Extra beds are not available for this room type. Complimentary use of smartphone with unlimited internet data, local and international connectivity up to 15 countries are offered. Please note that if any cancellation, no show or modification, 10% service charge will be applied on the top of the penalty.

Max 3 guests 37 1 bedroom 1 bathroom
Studio Premier

Featuring a large working space, this spacious room features a pantry, a microwave and a Nespresso coffee machine. Guest can enjoy free WiFi and local calls. Extra beds are not available for this room type.

Max 3 guests 40 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printKindly note that third party credit card payment is not accepted.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 1:16 AM

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