“"HORRIFIC" experience. The most Shitty Hotel Experience with Booking.com”

My 11 night experience with this Imperial Hotel at Kowloon, Hong Kong was "HORRIFIC" As checking in and got the room key to my assigned room, I found the hotel was pretty old, showing severe wear and tear, and the room was in a state of total disrepair. Specifically: Non-functional Amenities: All the curtains were broken and did not function. *Severe Plumbing Issues: The sink was clogged, and the bathroom drainage was so poor that the floor turned into an "indoor pool" after every shower. *Unsanitary Conditions: There was an overwhelming, foul smell throughout the room, making it feel as if I were sleeping inside a drainage pipe. The bedding also had a very unpleasant odor. *Air Conditioning: The AC unit—the most essential feature—was extremely noisy like an aircraft engine next to your ears and failed to Cool the room at all. *Infestation: There were cockroaches everywhere in the room. This is a massive hygiene and health concern. *Attempt to Mask Odors: To make matters worse, there were air fresheners placed in every corner of the room. This proves the hotel was aware of the foul smell but chose to mask it rather than fix the underlying plumbing issues. *Construction & Noise: There was constant renovation noise every single morning that woke me up early. The hotel felt more like a construction site than a place of rest. *Safety Hazards: The plastic floor tiles were coming apart and were sharp enough to hurt my feet while walking in the room. *Lack of Accountability: When I raised these issues with the hotel staff, they claimed they could not help and directed me to Booking.com. Conversely, Booking.com told me to deal with the hotel. "Runaround" game... *Imperial Hotel Mattress width 35in: You have proof the bed isn't a standard size. *Imperial Hotel Hotel DEODORANT Next to my bed: This proves they knew about the smell. ****Imperial Hotel Hotel finds molding everywhere: Mold is a health hazard. Booking.

Location to shop and restaurants

Only the location, and it big room

“Perfect to stay”

Location, easy to search, size of room

I absolutely do not recommend this hotel. We didn’t like anything about it. The rooms smelled terrible and were extremely dirty. Please don’t be fooled by the hotel’s entrance — do not make a reservation without seeing the rooms first, or better yet, avoid this place altogether. We’ve stayed in many hotels before, but this was by far the worst experience we’ve ever had. One of my friends even had to spend the night in the lobby because the room was just unbearable. Unfortunately, this hotel was a complete disappointment for us.

“ugly and dirty”

location only near to everything

Good location

The place is abit rundown, needed renovations. The bed springs can be felt, too old the mattress.

“very bad experience because the room is dirty”

poor

“Ver good convient”

Near the city

“The location is perfect, we're all comfortable during our stay.”

The Location

None

“Ver good convient”

Near the city

“Staff was nice but the place was very dirty and hygienic conditions at risk of disease.”

Location

Remove from Booking , com list

My room smelly and unhygienic...

“Location is good but cleanliness and attitude of the staff is poor”

Staff has a poor attitude. No sense of hospitality. Spoke badly when asked for water and an international adaptor.

“Just in the middle of Hong Kong with everything you need”

Location! Everything is around. Foods transportation attraction you named it.

“Big room but no toiletery and not clean”

Location

“Room is very dirty. There were Cockroaches in the room. Walls have stains. Molds are present.”