Hi I ask for extra bed and when I checked in the staff told me that I don’t need to pay extra anymore but when we checked out the staff ask my partner to pay for it which is weird because im on the phone call with the staff a day before we checked out and I said about the noise in the bedroom and that’s why if it’s okay to keep the extra bed in the living room for us to use before we checked out because w event sleep in the bedroom with all the loud noise coming from outside and she said it’s okay so we kept it but we didn’t know that we had to pay for it which is so weird.

“Convenient and clean; I felt very comfortable in my apartment.”

Loved the location, convenience and ability to work in the room. View was great too even though it was just territorial

“Great location, spacious room with king size bed”

Loved the location, daily cleaning and spacious room with king size bed

Very central

“Will be back in sure”

My first room was a little dark and closer to construction noise so I paid to upgrade to a much better room, which was arranged promptly.

“Just about passable, but I won't be staying there again.”

The location is very central though the apartments are on a road that's a little steep. The rooms are a good size. The shower was excellent and I appreciated having a washing machine.

“Great”

Reception not helpful.

“Holiday time”

The location was fantastic, the apartment clean and well laid out.

“our family enjoyed our stay at Shama!”

“Awful customer service. Scam you for extra money”

The size of the apartment

“Large rooms”

Space !!! These flats are way above HK standards, and way larger than HK hotel rooms. They advertise for 700 sqft (65 sqm) but in reality, they're closer to 430 sqft (40 sqm) in reality with is already bigger than a 5* hotel room at twice the price (I used my iPhone and Lidar to sketch a quick real size floorplan which is quite accurate). During my first stay, I was upgraded to 1000 sqft (95 sqm), which is close to 70 sqm.

“There is no problem if your luggage is light.”

The room was beautiful, large and clean. The staff was kind.

Comfortable, spacious, excellent location.

Great space for the money. One of the largest accommodation in Hong Kong.

“Great value, large rooms.”

It’s huge ! I lived in smaller apartments in Hong Kong! Nice neighborhood with easy access to restaurants and not too far from the escalators.

Clean and comfortable but noisy location

“Great location, great service, great room with nice view in Central.”

excellent location and service

Room was very big and clean.

“they had horrendous building construction noise all day which should have been mentioned at the time of booking it on th”

the space of our luxury apartment was good

the location was buzzing and close to the escalators