One96
196 Queen's Road Central
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Why people book this hotel
“The staff were very friendly, helpful and professional”
“Unfailingly friendly and helpful staff”
“Room 36 - the view”
“The layout of the rooms is sensible and makes best use of space”
“The hotel - the location, super central & the staff were great”
“Staff were amazing, attentive and helpful, the room itself is high quality clean…”
“Very useful for multiple purposes, easy to wipe clean”
“Spacious and clean room with nice views on an upper floor, friendly and helpful …”
“no breakfast for this accommodation”
Overview
Situated in Sheung Wan district, One96 is one of the luxury boutique hotels from the National Hotels collection. It is a 15-minute walk from Hong Kong Macau Ferry Terminal. Each of the full-floor one-bedroom suites features soothing modern interiors in a neutral palette that is complemented by an abundance of natural light from the large windows. In addition, every floor delivers open city views, with penthouse floors offering Victoria Harbour views. Dry cleaning and ironing services are provided. Laundry facilities are available. Housekeeping services are available except on Sundays and public holidays. One96 is 600 metres from International Finance Centre Mall. Hong Kong International Airport is a 45-minute car journey away. The local dining options are within a 5-minute walk.
Traveller reviews
Stacey
solo_traveller
May 30, 2026
“Perfect location & great staff!”
Room 36 - the view! The hotel - the location, super central & the staff were great.
Simon
solo_traveller
May 14, 2026
“Excellent service and comfortable, well maintained hotel with kind and friendly staff.”
The staff were very friendly, helpful and professional. They were consistently available, responsive and kind. The layout of the rooms is sensible and makes best use of space. The decor is is smart, neutral, and does not get in the way. It may seem a small point, but the big oval marble table was a real plus. Very useful for multiple purposes, easy to wipe clean. I will definitely book again for my best Hong Kong trip.
Peggy
couple
March 31, 2026
“Great for recharging from a long flight and convenient for city wonder”
Staff were amazing, attentive and helpful, the room itself is high quality cleanliness and comfortable, location is great too
Peter
couple
March 21, 2026
“Beautiful room - grat location and value.”
Perfect location in the heart of HKG's Central district meant everything was easily reached either directly or via one of the traffic hubs. Wonderful suite took up a full floor of the building. Relaxing modern decor left the bustle of the city outside. Unfailingly friendly and helpful staff.
pemberley88
solo_traveller
March 19, 2026
“good location, large room with kitchenette.”
The room was large. front desk helpful.
Matthew
couple
February 19, 2026
“Great apart-hotel. Shame about housekeeping.”
Great location. Great sized rooms. Front of house staff were great.
Michael
couple
February 9, 2026
“Spacious and comfortable stay with a view in a good location in Hong Kong.”
Spacious and clean room with nice views on an upper floor, friendly and helpful staff, good location, Nespresso machine and water filter in room. Possibility to leave luggage after check out and use a shower before going to airport for a night flight.
Michael
family_with_children
February 3, 2026
“No complaint at all, will return and recommend”
Convenience location, extremely private full floor apartments, helpful staff.
Florian
family_with_children
January 15, 2026
Very central location in Sheun Wan.
M
solo_traveller
January 5, 2026
no breakfast for this accommodation. location was central but taxi drivers found difficulty locating. room was decent in the central of HK
Al Hardy
couple
December 23, 2025
“Excellent location and killer view of the city and Harbour.”
Our experience at One96 was exceptional from check-in through to departure. The front desk staff demonstrated professionalism, courtesy, and friendliness throughout our stay. The room was impeccably clean and well-appointed, featuring high-quality bedding that provided a restful night's sleep. Bathroom and shower facilities were maintained to a similarly high standard, with strong water pressure and premium amenities. Notably, the view from the room, overlooking both the city and harbour, was impressive—offering dynamic vistas both day and night. The roof terrace provided an excellent setting for relaxation and enjoying the scenery. The property's location is highly convenient, with numerous shops, bars, and dining options within a five-minute walk, as well as close proximity to Central Market and the escalators to the mid-levels. Overall, our stay was outstanding, and I look forward to returning in the future.
Kristiāna
couple
October 16, 2025
From the moment of check in until the check out the staff was treating us truly exceptionally. They were so kind and so welcoming that it made our stay unforgettable. The location is great, close to train station and metro. This will definitely be a hotel that we will return to!
Phoebe
solo_traveller
September 27, 2025
“Fantastic and will be my go-to for HK - recommend!”
Everything - SO spacious especially for HK, super modern and super clean, so well situated to get around, staff helpful and friendly, even at 6am helping me to my taxi (that they booked). It’s just honestly great
Jung Yeon
couple
September 8, 2025
Clean facilities, friendly staff, excellent location, and plenty of room size compared to other hotels in the area.
YUK SING
couple
July 1, 2025
The size of the room is good.
Rachel
extended_group
May 19, 2025
“Comfortable”
Staff were very friendly. The Hotel’s Housekeeper attention to details was superb. Room was tidy and clean. Instructions given were clear and easy to understand. The washer was a big saver for our trip!
Christopher James Kemp
solo_traveller
April 22, 2025
The staff were super friendly and helpful. The room was massive for only one person and you are very central to the ferry terminals and the main streets as well. With a 5 minute or less walk to 7/11 or supermarkets. Would deffo stay here again . Very cheap as well
Andrew Worsdale
solo_traveller
April 7, 2025
“comfort, fabulous staff - one or two snags that are a bit tacky - but perfect location and classy”
Great location, fabulous staff, very very comfortable bed, great view of the city,
yann
solo_traveller
April 4, 2025
Great Location in HK. Nice room.
Peter
couple
March 5, 2025
“Nice location, quite pricey”
Staying on the 36th floor was cool, apartment was nice
Facilities
Activities
Fitness centre
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines
Food & Drink
Snack bar, Breakfast options
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Physical distancing
Physical distancing rules followed
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests
Services
Concierge service, Private check-in/check-out, Trouser press, Daily housekeeping, 24-hour front desk, Ironing service, Business centre, Laundry, Dry cleaning, Fax/photocopying, Luggage storage
Harbour & City View Suite
The full-floor suite provides free WiFi, free mini bar with non-alcoholic beverages, washer and dryer. The bedroom features branded bed linens, branded mattress with white goose down duvet and pillows. The bathroom is equipped with a rainshower. Guests can enjoy free access to the lounge with coffee and water.
Full Floor Suite (Double bed)
The full-floor suite provides free WiFi, free mini bar with non-alcoholic beverages, washer and dryer. The bedroom features branded bed linens, Simmons mattress with white goose down duvet and pillows. The bathroom is equipped with a rainshower. Guests can enjoy free access to the lounge with coffee and water. Twin bed is also available but subject to availability.
Full Floor Suite (Twin-bedded)
Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite features a flat-screen TV, a washing machine, executive lounge access, a coffee machine as well as city views. The unit has 2 beds.
Hotel Policies
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