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Novotel Citygate Hong Kong

Hotel

51 Man Tung Road, Tung Chung

10 nights, 2 adults

USD$2,121

Includes taxes and charges

10 nights, 2 adults

USD$2,121

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
13 mentions

The hotel is conveniently connected to a mall and also a metro

Free shuttle bus , best service mind, awesome location

Friendly staff
8 mentions

Friendliness of the staffs, lounge access

Staff are nice and accommodating, the staff from the counter / desk even went ou…

Comfortable rooms
8 mentions

Comfortable bed and pillows

VERY COMFORTABLE BEDS

Clean rooms
2 mentions

Rooms are clean and comfortable

Close to Airport,free shuttle from airport,clean, mountain view ,sea view,near …

Breakfast available
1 mentions

Breakfast was great with varieties of food

Pool
1 mentions

Lovely Pool area

Overview

Novotel Citygate features spacious accommodation a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport. Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 300 metres away. All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included. Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel. Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings. Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries. there is no live entertainment in the Bar

Traveller reviews

R

Rene

family_with_children

June 19, 2026

8

Exceptional

Friendliness of the staffs, lounge access

S

Shaye

couple

June 15, 2026

8

Conveniently close to the airport, mall and metro

We only had a short overnight stay, so we didn't get to really use the facilities. The hotel is conveniently connected to a mall and also a metro. It's only approximately 10 minute drive to the airport and they offer a free shuttle that runs every 20 mins on a first come first serve basis. Comfortable bed and pillows.

Z

Zuzana

extended_group

June 7, 2026

10

We had an excellent stay and were very satisfied with the accommodation. Everything was clean, comfortable, and exactly

C

Chittawaranart

solo_traveller

June 3, 2026

10

Awesome hotel

Free shuttle bus , best service mind, awesome location .I love Novotel citygate.

C

Catherine Quinit

family_with_children

June 3, 2026

8

I would stay here again if I come back to Hong Kong.

The executive lounge was handy for snacks & drinks. Breakfast was great with varieties of food. Staff are nice and accommodating, the staff from the counter / desk even went out to help us upload our luggages to the coach. I like the location as connected to the city outlet + train station.

J

Jane Sarah

family_with_children

June 2, 2026

9

Everything is almost perfect except for the lack of bidet

Very cozy

D

David

solo_traveller

May 27, 2026

10

Great staff who listen to customers

R

ROBERT

couple

May 27, 2026

9

EXCELLENT STAY. WILL STAY AGAIN

VERY COMFORTABLE BEDS. LOCATION WAS GREAT FRO VISITING DISNEYLAND AND THE BIG BUDDHA. CLOSE TO MRT AND THE AIRPORT. FREE SHUTTLE BUS TO THE AIRPORT

R

Rachel

solo_traveller

May 26, 2026

10

Close to airport, disneyland and connected to a mall

N

Nomin

couple

May 26, 2026

1

I lost my bag from my room!

O

Oleg

couple

May 21, 2026

10

Best location for couple nights staying. All in step up access, shops, food court, metro station. Ten min from airport to hotel, Just perfect, nothing to add.

M

may

solo_traveller

May 20, 2026

1

The initial room assigned presented several maintenance issues, including residual water and mold in the shower area. Furthermore, the decor and fixtures appeared to be significantly aged and in need of modernization. Upon relocating to the second room, we observed that the television was dislodged from its mounting and tilted. The seating along the wall exhibited numerous stains, and the cupboard housing the kettle was obstructed, preventing its removal.

K

Kirsten

solo_traveller

May 18, 2026

8

Welcoming Hong Kong hospitality

Staff are welcoming and helpful. Food services, housekeeping both great. It's an older Citygate hotel in Accor chain but well maintained and I felt more comfortable here than Silveri.

C

Chris And Tanya

family_with_children

May 16, 2026

8

Layover Hong Kong

Staff were so friendly and accommodating. Gave full information. Love the free airport shuttle, drivers were timely and helpful. Nice mall attached to the Hotel. Easy access to trains etc. Beautiful room. Lovely Pool area.

P

Penny

solo_traveller

May 14, 2026

9

Close to the mall, airport and subway system. Rooms are clean and comfortable.

M

Moosa

solo_traveller

May 9, 2026

10

Our stay at Novotel was great! The hotel was very comfortable, the cost of the stay was excellent for the value, and the

Location was very good and accessible to transportation.

L

Lisa

solo_traveller

May 3, 2026

8

Fine for a one night stay

It worked well location wise for me for a one night stay. The room was quiet and the bed comfortable

R

Rebecca

couple

May 2, 2026

7

Great location, service and shuttle but rooms desperately need a revamp

Location is amazing and the free shuttle to and from the airport was great and always on time. Staff lovely upon check in and check out.

P

Priya

solo_traveller

May 1, 2026

10

Close to Airport,free shuttle from airport,clean, mountain view ,sea view,near MTR,CITYGATE MALL,Easy access to TIan Tan Buddha and Disneyland

J

Jan

couple

April 30, 2026

6

Overpriced for room quality.

Proximity to airport for overnight transit. Free airport shuttle running every 20 minutes. Staff were very pleasant and helpful. Can walk to shopping centre from reception area. Bed reasonably comfortable.

Facilities

Activities

Fitness centre, Hiking, Cycling, Fitness, Fitness/spa locker rooms, Happy hour

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Kid meals, Wine/champagne, Fruits, Coffee house on site, Breakfast in the room, Restaurant, Bar

Food & drink safety

Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Bicycle parking, Non-smoking rooms, Lift, Facilities for disabled guests, Heating, Safety deposit box, Soundproof rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site

Internet

WiFi, Free WiFi, Internet services

Outdoors

Sun terrace, Outdoor pool (seasonal), Garden, Terrace, Outdoor pool

Parking

Accessible parking, Parking on site, Private parking, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Kids' pool, Swimming pool, Pool with view, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Lockbox key collection at the property

Services

Shuttle service, Daily housekeeping, ATM/cash machine on site, Express check-in/check-out, Ironing service, Airport shuttle, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Private check-in/check-out, Shuttle service (free), Trouser press, Airport shuttle (free), Lockers, Valet parking, Currency exchange, Fax/photocopying, Luggage storage, Tour desk

Executive Premier Room with Queen Bed

Room offers Premier Lounge access, free breakfast in Essence and free Wi-Fi. Also includes an iPad/iPhone/iPod docking station, flat-screen TV with satellite and cable channels and private bathroom with shower. Room rate includes: - Premier Lounge access with free breakfast in Essence - Free wireless internet connection - Nespresso coffee machine - iPad/iPhone/iPod docking station. Rollaway bed is available upon request for an additional fee.

Max 3 guests 28 1 bedroom 1 bathroom
Standard Room with Queen Bed

Room offers cable car, sea or hill views. Features a LCD TV with satellite and cable channels and private bathroom with shower. Rollaway bed is available upon request for an additional fee.

Max 3 guests 28 1 bedroom 1 bathroom
Superior Room with Queen Bed

Offering views of the sea and the hill, rooms offers a LCD TV with satellite and cable channels and private bathroom with shower. Rollaway bed is available upon request for an additional fee.

Max 3 guests 28 1 bedroom 1 bathroom
Executive Premier Twin Room

Guests will have a special experience as this twin room provides a pool with a view. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Max 3 guests 28 1 bedroom 1 bathroom
Standard Twin Room

This twin room features a pool with a view. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Max 3 guests 28 1 bedroom 1 bathroom
Superior Room with Twin beds

Rooms offers cable car, sea or hill views. Features a flat-screen TV with satellite and cable channels and private bathroom with bathtub and shower.

Max 3 guests 28 1 bedroom 1 bathroom
Family Room with Queen Bed and Two Single Beds

The spacious quadruple room features air conditioning, an electric kettle and city views. The unit has 3 beds.

Max 4 guests 56 1 bedroom0
Executive Premier King Suite

This suite's standout feature is the pool with a view. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views.

Max 3 guests 57 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that name changes or other amendments are strictly not allowed for non-refundable bookings. Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 1, Car Park 1 area, bays 11-14 for pickup. Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details. For Breakfast & Dinner offer additional charge is required for a child dinner.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 1:16 AM

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