“Our family really enjoyed your apartment! it was closer to modern relaxation. a new beautiful complex, the workers were”

They had roaches

We like it room (big with big balcony) ; nive view from balcony, but floor was dirty everywhere, our baby has black foot after few steps; pool is nice with beautiful view on a beach, but too much rules there. We didn't use beach only pool

“I urge prospective guests to exercise caution (consider alternate places) as it’s NOT as advertised”

Initially captivated by the alluring description of Hyde Resort and Residences, my recent stay at the property was unfortunately a far cry from the idyllic retreat I had envisioned. In the interest of providing a comprehensive evaluation and assisting prospective guests in making informed choices, I feel compelled to offer a detailed account of my experience of staying at Hyde Resort and Residences *Managed by Property Manager Gian Carlos at “Beach Resort Rental”. They rent out multiple units in this building. Please be sure to verify the property manager in the listing — if the listing says managed by Beach Resort Rental OR hides the name (and just shows a score) RUN! I also liked the fake review Gian Carlos left for this listing in Booking.com (feel free to read it yourself) it’s kind of bizarre. Our time at Hyde Resort and Residences was fraught with numerous disappointments & unsettling revelations, painting a stark picture of mismanagement & neglect that tarnished the entire experience. From the outset, the booking process was marred by hidden fees that were conveniently added on after we booked & are due at check in or they won’t let you check in.These additional charges, including resort fees, parking fees, and a mandatory security deposit, substantially inflated the overall cost of our stay by $1300.00 Upon arrival, our hopes of enjoying advertised amenities were quickly dashed by the early closure of the pool @7pm DAILY, severely limiting our ability to relax & unwind as promised. This unexpected restriction cast a shadow over our vacation experience & left us feeling undervalued as guests However, the most alarming discovery during our stay was the presence of an infrared camera discreetly concealed within the bathroom fan. This blatant invasion of privacy, coupled with the absence of any prior disclosure, was deeply unsettling and raised serious concerns about the ethical safety protocols enforced. Charged my credit card 333.

“Excellent design and confort 2 bedroom apartment.”

Excellent condo hotel concept! Nice looking design and comfort. I will come back definitely.

The place was Nice and clean but from the First Day we had problème with smok detector and also we had no safe box and if you see on my email I had to spend some time in the room waitting for people to come fix my problem but the didnt come so all day long we had to carry laptop and my kids iPad all passports and all my value item with me cause of safe box that we didn't have and also I reserved Airbnb to not pay too much for meal but I did cause of smock detector

The place was Nice and clean but from the First Day we had problème with smok detector and also we had no safe box and if you see on my email I had to spend some time in the room waitting for people to come fix my problem but the didnt come so all day long we had to carry laptop and my kids iPad all passports and all my value item with me cause of safe box that we didn't have and also I reserved Airbnb to not pay too much for meal but I did cause of smock detector

“STAY AWAY - Dirty, unsafe rental that charges for toilet paper”

We arrived to a broken oven, hair in the beds, bathrooms not cleaned, broken doors leaning against a wall, and smoke detectors taken down from the walls (against federal law). While the property owner did send housekeeping to clean on the second day, the apartment was still in bad condition - peeling drywall, stained carpets, etc. It was nothing like the photos and clearly violating the hygiene standard listed on Booking.com. We couldn’t change rooms because this isn’t booked directly through the hotel, and Booking.com wouldn’t help because it was non-refundable. We didn’t have enough toilet paper, and the company told us we’d have to pay for more. Save your money and stay away.

“STAY AWAY - Dirty, unsafe rental that charges for toilet paper”

We arrived to a broken oven, hair in the beds, bathrooms not cleaned, broken doors leaning against a wall, and smoke detectors taken down from the walls (against federal law). While the property owner did send housekeeping to clean on the second day, the apartment was still in bad condition - peeling drywall, stained carpets, etc. It was nothing like the photos and clearly violating the hygiene standard listed on Booking.com. We couldn’t change rooms because this isn’t booked directly through the hotel, and Booking.com wouldn’t help because it was non-refundable. We didn’t have enough toilet paper, and the company told us we’d have to pay for more. Save your money and stay away.

“We’re very happy”

All was great for us at beach Pool gym

“Overall a great experience!!”

Everything was great overall. Rooms were comfy and clean. Pool area was amazing!

The location

Terrible wifi service in room. 4 days with no wifi. TV was nog working for two days. repeated calls to maintenance were not timely responded too.

Too long wainting for elevator, not nice personel,