It's very hard to meet or exceed expectations when a property 1) has such great reviews and, 2) is at this price point yet somehow Sanso Tensui managed to do just that. It's stunning. The onsen are beautiful. The level of service is unmatched. The food was incredible. This was a splurge for us and we do not regret it. We only stayed one night—I only wish we had stayed two to enjoy it more.

“Thank you to the whole team again, everyone was warm and caring, we had the best stay ever”

Everything is amazing and this came from someone who has visited many ryokans in Japan jn the last few decades

“Deeply relaxing”

Amazing breakfast and sophisticated dinner. Thoughtful service and great flexibility. The onsen was really nice and helped to soothe my aching back,

“Wonderful ryokan stay in gorgeous location, with fabulous onsen bath in our room.”

Tucked away in a little town this place is a hidden gem! Loved the room, loved the facilities, loved the food and the staff were so friendly.

“Wow”

Wow. We had the most amazing stay. The location, staff and food were exceptional and nothing was too much trouble. Our room with private onsen was quiet with beautiful views of the forest and river. The dinner and breakfast were stunning with so many new things to try and my goodness, we did not go hungry. If you want somewhere to completely relax, this is the place. Thank you to everyone at SansoTensui for making our stay so special.

Great staff, fantastic service. Someone actually waited for us at the carpark to help us with the luggage. That's the 1st time I encountered such a warm welcome! Loved the many different onsen options, both private and public. The views were great

Staff went above and beyond for us, even offering vegetarian meals despite advertising otherwise.

Everything. The service was top-notch. We were picked up in a van from Amagase station. Got a room upgrade which made our stay so magical. The staff were so so so lovely and helpful which made our stay very memorable. And the food was just otherworldly - the fact that it was seasonal produce made it extra amazing. Most importantly the hot spring baths we tried were soooooooo nice. Peaceful surroundings amidst breathtaking nature and the fact we had a rainy day made it extra mystical when the trees were all shrouded in mist. Our best experience in Japan yet!

“Perfect Ryokan Stay”

Everything was perfect - the staff extremely friendly and guest-centric, the room was clean and the food was top notch!

“The highlight of our trip”

They didn’t just adjust meals to my dietary needs. They encouraged me to tell them what I enjoy eating so the meals could be perfect for me. I really really appreciated this gesture as everywhere else in Japan seems to resent anyone who can’t eat everything. The rooms are spacious and the private bath in room type B is huge! We also stayed another night in Kaori room and the bath here was something else. The reservable private baths are super magical and clean. Never had any issue booking those. You can choose to have breakfast at 11 which is great if you want to sleep in or enjoy the baths instead of wasting precious time eating. It’s a luxurious stay from start to finish. I will never forget this stay. My husband and I have vowed to come back for our ten year anniversary, just to stay here. Book this place. Don’t hesitate. The bad reviews are super old and we didn’t encounter any of the issues

Sanso Tensui was an exceptional experience. The staff were warm and attentive, making the stay truly memorable. The ryokan is beautifully maintained, with serene gardens and a variety of stunning onsens to enjoy. Both breakfast and dinner were outstanding—beautifully presented and delicious. It’s a bit hard to reach on foot (about a 30-minute walk from the station), but the hotel provides a free taxi or shuttle service to and from the nearest station, which is very convenient. Highly recommended for a relaxing, luxurious stay.

“Perfect!”

We had a great experience living here. Everything is perfect, the food, the bath, the room and the service. We really enjoyed the view when taking the bath in our private room. The food is delicious, we have tasted so many different Japanese dishes. We strongly recommend Sanso Tensui!

“Such an enjoyable and memorable stay”

We drove to this place and they welcome us at the car park. The staffs were very very helpful. Check in was smooth and we got a surprise upgrade from the boss. It was indeed a wonderful Christmas present for our family. The room, the food, the vibes were exceeding our expectation. I will definitely recommend my friend and will also come back again in the future.

“Out of expectation accommodation, dinner and breakfast!”

The services of the staff is superb. The room is tastefully decorated and the food is excellent!

“Unforgettable”

Excellent food, outstanding location, fantastic outdoor hot spring, very attentive staff

This property has so many onsen location for you to choose. You can also reserve for private onsen session. The staff are very helpful and the atmosphere at this property is superb.

“The most perfect dream, but it's real!”

I could write a novel about the excellence of Sanso Tensui and it's staff. From the moment we arrived at the train station and were welcomed, to seeing the property and being awe struck, to checking in and seeing our room, and everything in between, we were absolutely in love with Sanso Tensui and glad we decided to stay here. The onsen (private and public) are incredible. Many are near waterfalls or are immersed in nature. I spent many hours in the baths, or reading on the patio surrounded by nature. Every staff member was incredibly welcoming and helpful. The food was incredible, not just in taste but in presentation. I honestly am so overwhelmed with how incredible it was that I don't even know what else to write. All I can say, I wish I could stay there forever. It was the perfect way to relax, unwind and refresh my brain. I can't wait to come back.

“A true ryokan experience in quiet and beautiful surroundings.”

The staff of Sanso Tensui are very friendly and do anything they can to make your stay memorable. Breakfast and dinner are outstanding in taste and presentation.

It’s beautiful. They have like 4 onsen and rooms with private onsen and you can also book a private onsen. Very nice for couples as the regular onsen are women or men only. We had the room wit private onsen and it was worth every penny. The room looked out on the waterfall and a nice Japanese garden. The surroundings are beautiful. You hear and see the waterfall, everything is like a Japanese fairytale. The employees are the kindest. And the food is probably the best Japanese food we had. The total experience was so luxurious and perfect. We loved it!

“A wonderful onsen experience that was the highlight of our trip”

Sensational location, brilliant service and exceptional food - what more could you ask for?