Rafaela Hotel Heidelberg
Lutherstr. 17
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Why people book this hotel
“The location was great”
“Beds were good and the location was very good”
“people were warm and friendly”
“The staff was very happy and they helped very good”
“The rooms were large comfortable rooms, even roomy enough for me and my two teen…”
“Location, friendliness of the personnel, small touches, cleanliness, comfort of …”
“The room was clean and big enough, the windows block a lot of outdoor sound whic…”
“Spotless, quiet and cosy as usual”
“Good breakfast and friendly staff”
“Good breakfast and very hospitable staff”
“Breakfast was hearty and at a good price”
“Location and good breakfast value”
Overview
Set in the Neuenheim district of Heidelberg, Rafaela Hotel is within a 15-minute walk of Heidelberg's Old Town district with the theatre and university. Heidelberg Castle and Heidelberg Zoo are also less than 2 km away. The units in the hotel are equipped with a flat-screen TV with cable channels. Every room comes with a private bathroom with a shower and free toiletries. The modern bathrooms with glass doors are half-openly integrated into the room.Guest rooms will provide guests with a fridge. There is a children's playground on site. Mannheim City Airport is 14 km away.
Traveller reviews
Subhadeep
family_with_children
June 7, 2026
“Very comfortable at a stay close to the main area of Alstadt and the castle”
The location was great .. people were warm and friendly .
Joey
solo_traveller
June 2, 2026
“A lovely good hotel in the beautiful Heidelberg”
The staff was very happy and they helped very good. English was also not a problem. The room was clean and big enough, the windows block a lot of outdoor sound which is very good. Beds were good and the location was very good.
Daniel
solo_traveller
May 20, 2026
Spotless, quiet and cosy as usual
Sadna
extended_group
May 19, 2026
“Stayed for one night only and it was comfortable”
Lovely and helpful staff. Good location
dearden
couple
May 7, 2026
“Very friendly staff.. and quite local location.”
Location ..
Wanjira
family_with_children
May 1, 2026
“Comfortable stay”
Loved he vibe of the hotel and the common areas. The neighborhood was great!
brookeshem04
family_with_children
April 12, 2026
Great location - old town was easily reachable by foot or public transportation, and the square just outside the hotel was lively and offered several restaurant and bar options. Hotel staff were super friendly and helpful. The rooms were large comfortable rooms, even roomy enough for me and my two teenage sons. Breakfast was hearty and at a good price.
Julie
family_with_children
April 5, 2026
“Recommended!”
Everything! Location, friendliness of the personnel, small touches, cleanliness, comfort of the room, big shower, view from the room on a small place with few cafes, easiness to park
Ana
family_with_children
April 3, 2026
“Exceptional service, highly recommended.”
Wonderful stay! The staff were detail-oriented, flexible, and incredibly friendly, making us feel right at home. Highly recommended. Also a lot charging stations around and the walk to city center is wonderful 😍
Juri
family_with_children
March 16, 2026
Location and good breakfast value
Michelle
solo_traveller
March 13, 2026
“It was very comfortable and I was happy staying here.”
I was in one of the rooms on the top floor and I loved it very much. It overlooked the square and I thoroughly enjoyed sitting on the window bay to people-watch and/or read. I had a chat with the owner (Tobias) and one of the staff (Max). They were very friendly and kind. The space is clean and modern. I would stay again and have already been recommending this hotel to my friends.
Booth
solo_traveller
January 20, 2026
“A great hotel to stay in when visiting Heidelberg”
Great location, comfortable, good facilities, highly recommended
Jelena
family_with_children
January 19, 2026
“My children and myself had such a pleasurable and memorable stay at Rafaela hotel”
Staff very friendly and helpful,nice neighbourhood of the hotel, very neat hotel
Guest
solo_traveller
October 30, 2025
“A great hotel to stay in when visiting Heidelberg”
Great location, comfortable, good facilities, highly recommended
Hedy
couple
October 27, 2025
Location in quiet neighborhood but within walking distance to town center. Good breakfast and friendly staff!
Richard
couple
October 14, 2025
“Comfortable one night stay in lovely hotel close to local amenities.”
Lovely hotel in ideal location close to centre. Good breakfast and very hospitable staff.
Anshuman
couple
October 9, 2025
“A family run hotel. Amazing people.”
Mark
extended_group
September 24, 2025
“Stay Would Have Been Perfect If We Had Air Conditioning.”
A quaint boutique hotel in a good area and walking distance to the castle and old town. Staff was very friendly and the breakfast was good. We even got a complimentary drink when we arrived and had access to the mini bar at no charge. The bed was very comfortable and the room was clean upon arrival. Great shower as well. IF the AC worked, my review would have been a 9/10.
Marcus
solo_traveller
September 7, 2025
Super clean and convenient, super nice and friendly staff.
İlker
extended_group
August 24, 2025
Very friendly and helpful staff. Location.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom
Activities
Children's playground
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Kids' outdoor play equipment
Food & Drink
Bar, Breakfast in the room, Wine/champagne, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers
General
WiFi available in all areas, Bicycle parking, Non-smoking throughout, Air conditioning, Allergy-free room, Minimarket on site, Family rooms, Non-smoking rooms, Facilities for disabled guests, Soundproof rooms, Heating, Lift, Safety deposit box
Internet
WiFi, Internet services, Free WiFi
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
Key card access, Smoke alarms, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Daily housekeeping, ATM/cash machine on site, Shared lounge/TV area, Meeting/banquet facilities, Barber/beauty shop, Express check-in/check-out, Fax/photocopying, Luggage storage
Family Room - Souterrain
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with an inner courtyard view. The unit offers 2 beds.
Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Hotel Policies
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