Masawara Urban Retreat
3 St Michaels Lane, Borrowdale 3 St Michaels Lane, Borrowdale
View on map and nearby hotels
15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Everything, very tasty food and amazing staff”
“The staff”
“Clean facilities and hospitable staff”
“Very clean and relaxing environment”
“There was no reception, no tea or coffee in the rooms and the restaurant did not…”
“The property is very quiet, neat and clean”
“They anticipated my every need, from providing free airport transfers to offerin…”
“The spacious room, the cleanliness, the furniture in the room, the breakfast, ev…”
Overview
Situated in Harare, 1.2 km from Sam Levy Shopping Centre, Masawara Urban Retreat features accommodation with a restaurant, free private parking, a bar and a garden. The property is around 5 km from Harare Botanical Gardens, 6 km from Avondale Shopping Centre and 7 km from Mukuvisi Woodlands. The accommodation provides a 24-hour front desk and room service for guests. The hotel will provide guests with air-conditioned rooms with a wardrobe, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Masawara Urban Retreat the rooms include bed linen and towels. The accommodation offers a buffet or à la carte breakfast. At Masawara Urban Retreat guests are welcome to take advantage of a sauna. Longcheng Plaza is 11 km from the hotel, while Mbare Musika Market is 11 km from the property. The nearest airport is Harare International Airport, 18 km from Masawara Urban Retreat.
Traveller reviews
Moore
solo_traveller
June 7, 2026
“Average for more than $200 per night. I was underwhelmed.”
There was no reception, no tea or coffee in the rooms and the restaurant did not really cater for paying guests
Carol
solo_traveller
March 22, 2026
“The stay was excellent. I’ve stayed there twice. I’ll stay there again when I come to Zim.”
Clean facilities and hospitable staff.
Hildah
family_with_children
March 6, 2026
Everything, very tasty food and amazing staff. Very clean and relaxing environment.
Patience
couple
February 12, 2026
“Wonderful”
Everything
Tendai
couple
January 14, 2026
“Exceptional!”
The property is very quiet, neat and clean
Nthabiseng Mildred
couple
January 13, 2026
I loved everything about it.
Sarah
solo_traveller
January 11, 2026
“Comfortable Quiet and well looked after”
Quiet
Anesu
family_with_children
January 10, 2026
The staff .
Nthabiseng Mildred
couple
December 22, 2025
“We had a great stay and love md your property.”
The spacious room, the cleanliness, the furniture in the room, the breakfast, everything about it.
Twoofa
family_with_children
December 14, 2025
No complaints at all. Nice and spacious
Nyasha
family_with_children
August 12, 2025
“We enjoyed our stay and will definitely come back.”
Cosmas
solo_traveller
February 10, 2025
“Fantastic”
Very much
Thapelo
couple
February 2, 2025
“Excellent”
The people or staff amazing Very clean room an bathroom Comfortable beds an clean sheets Nice food
SalwaM
solo_traveller
August 28, 2024
“Great Relaxing”
The customer service at Masawara Urban Retreat was exceptional. They anticipated my every need, from providing free airport transfers to offering a variety of complimentary beverages (house wine, coffee, tea) and snacks (cookies - cupcakes - nuts). The staff was incredibly kind, attentive, and helpful. The spacious, clean room even included a walk-in closet. The experience was incredibly relaxing and enjoyable. To top it off, the spa treatments were top-notch
Naison
couple
August 3, 2024
“We really enjoyed the breakfast”
Staff were very helpful
Saurabh
family_with_children
March 9, 2024
Staff looked after us well.
David
solo_traveller
March 8, 2024
“Lovely modern, clean, guest house. The food was excellent and the staff very friendly and helpful. Loved the beautiful g”
Clean, comfortable, room. Lovely ambience. Great food. Friendly helpful staff.
Hayley
couple
January 28, 2024
“Wonderful and comfortable. Will return anyway!!”
The staff were exceptional. They were super friendly and ever so helpful. We felt like old friends. From the shuttle driver to the cleaning staff were amazing quality people. Big thumbs up to everyone!!
Guest
family_with_children
December 26, 2023
Customer service from the reservations team and spa ladies exceeded my expectations from the moment we stepped into the hotel till the end. Property is well maintained and clean.
Christopher
couple
October 25, 2023
“Exceptional stay”
Everything was on point, staff always smiling and very helpful. It felt like home and the food was amazing
Facilities
Activities
Sauna, Spa and wellness centre, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Kid meals, Wine/champagne, Fruits, Breakfast options, Snack bar, Special diet menus (on request), Breakfast in the room, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Non-smoking rooms, Safety deposit box, Air conditioning
Outdoors
Garden, Terrace, Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed
Safety & security
24-hour security, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Face masks for guests available
Services
Concierge service, Private check-in/check-out, Trouser press, Airport shuttle (free), Daily housekeeping, Fax/photocopying, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, Barber/beauty shop, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
Deluxe King Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This air-conditioned suite consists of a dining area, a flat-screen TV with cable channels a minibar and a patio. The unit has 3 beds.
Deluxe Queen Studio
This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, a minibar, a seating area, a dining area and a flat-screen TV with cable channels. The unit offers 1 bed.
Executive Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and slippers. Boasting a patio, this suite also features a minibar, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Hotel Policies
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