Conrad Hangzhou
Raffles City, 228 Xinye Road, Jianggan District
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Why people book this hotel
“The rooms were very spacious and the staff was very accommodating”
“Tammy the receptionist was amazingly helpful and tracked down some lost property”
“Great design, confortable bed, good breakfast”
“Comfy Big bed and very good breakfast”
“The breakfast was one of the best I have had in the 5 star hotels”
“The location, the lobby and the rooms were phenomenal”
“The location,the service”
“Modern clean and lovely design”
Overview
Located in Hangzhou and with Hangzhou East Railway Station reachable within 4.9 km, Conrad Hangzhou provides concierge services, non-smoking rooms, a terrace, free WiFi and a restaurant. In a prime location in the Jianggan district, this hotel features a bar. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. At the hotel, every room is fitted with air conditioning and a flat-screen TV. Guests at Conrad Hangzhou can enjoy a buffet breakfast. Wushan Square is 6.9 km from the accommodation, while Lingyin Temple is 12 km away. The nearest airport is Hangzhou Xiaoshan International Airport, 22 km from Conrad Hangzhou.
Traveller reviews
Nikoleta
extended_group
May 12, 2026
“I want to go back to Hangzhou to stay here again.”
The location, the lobby and the rooms were phenomenal. The breakfast was one of the best I have had in the 5 star hotels. The rooms were very spacious and the staff was very accommodating. I would definitely come back and stay here again.
Masahiro
solo_traveller
April 28, 2026
Great design, confortable bed, good breakfast
Matt
family_with_children
January 28, 2026
“Great experience”
Tammy the receptionist was amazingly helpful and tracked down some lost property. Modern clean and lovely design. This is now my go to hotel in Hangzhou.
Nikolaus
couple
January 11, 2026
“If you are in for skyline views - this is your place to be”
Sacheepat
couple
October 24, 2024
“Impressive”
Comfy Big bed and very good breakfast.
katherine
couple
April 21, 2024
“I will come back again”
Services is excellent I’m from Hong Kong and I would said <Li An> is one of the Best restaurants through out Asia. Food is amazing!
cynthia
couple
April 1, 2024
“Would recommend!”
Huge rooms w view
Mush
solo_traveller
April 18, 2021
“Beautiful stuff. Beautiful hotel”
The location,the service. So kind
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink
Activities
Spa facilities, Spa lounge/relaxation area, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Spa and wellness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Breakfast options, Wine/champagne, Fruits, Kid meals, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas
General
Non-smoking rooms, Facilities for disabled guests, Lift, Non-smoking throughout, Air conditioning, Soundproof rooms, Safety deposit box, Heating
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace
Parking
Parking, Free parking, Parking garage, Parking on site
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Concierge service, Private check-in/check-out, Trouser press, Lockers, Daily housekeeping, Fax/photocopying, Luggage storage, Valet parking, Currency exchange, Car hire, Tour desk, Express check-in/check-out, Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
King Room - Mobility Accessible
The spacious double room provides air conditioning, a minibar, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe King Room
The spacious triple room offers air conditioning, a minibar, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe King Room with View
The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and heating. The unit has 1 bed.
Deluxe Room
The spacious air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and heating. The unit has 2 beds.
Deluxe Twin Room
The spacious triple room features air conditioning, a minibar, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Twin Room with River View
The spacious triple room features air conditioning, a minibar, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Executive King Room
The spacious triple room features air conditioning, a minibar, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Executive King Room with River View
This double room features a Qiantangjiang river review, air conditioning, sofa and bathrobe.
Executive Queen Room with Two Queen Beds
The spacious triple room offers air conditioning, a minibar, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Executive Queen Room with Two Queen Beds and River View
This double room features a Qiantangjiang river review, air conditioning, sofa and bathrobe.
Family Queen Room with Two Queen Beds
The spacious triple room features air conditioning, a minibar, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Premium King Room
The spacious triple room features air conditioning, a minibar, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Premium Twin Room
The spacious triple room provides air conditioning, a minibar, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds and River View
The spacious triple room features air conditioning, a minibar, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe King Suite
The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.
King Suite
The spacious suite provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Hotel Policies
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