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Shangri-La Hambantota

Resort

Sittrakala Watta, Chithragala, Ambalantota

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hotel

Why people book this hotel

Friendly staff
14 mentions

Everything was perfect, amazing helpful staff

Overall, every single staff member treated us with genuine care and hospitality,…

Pool
5 mentions

The pool was amazing, well kept and the surroundings were beautiful, the ambienc…

We enjoyed the pool facilities and water play area very much

Great location
2 mentions

Both the pool area was massive and beautiful, with direct beach access which cre…

He had various attractions starting from water play, beach, model village and k…

Clean rooms
2 mentions

Quite and clean infinity pool

Staff is very courteous, food is good, property is very clean

Comfortable rooms
2 mentions

She went above and beyond to make our stay extra special, including arranging a …

The territory and rooms are wonderful

Overview

Overlooking the pristine southern coast of Sri Lanka, Shangri-La Hambantota is located along the ancient Spice Route in a city steeped in rich history. The resort is home to an 18-hole golf course, an expansive spa and a village that celebrates local Artisans. It also features state of the art fitness facilities, a 30-metre lap pool plus an additional freeform pool, and retail facilities. Shangri-La Hambantota's signature CHI, The Spa, is a place of personal peace and well-being that features exceptional and ayurvedic treatments. A 24 hour front desk for all guest inquiries is available for the discerning traveler. Rich and tasteful furnishings have been carefully curated to complement the surrounding natural beauty and local culture. Flat screen TV’s with cable channels, complimentary broadband internet and wifi access is offered in all rooms. A glass-enclosed shower, deep soaking tub, designer bath amenities, plush linens and extra-large towel for your comfort is also provided. The resort offers guests a variety of exquisite dishes. A Sri Lankan restaurant, Bojun Hala; and Sera, which is inspired by the famous hawker stalls of Asia. Gimanhala and Ulpatha, provide a fine selection of refreshments throughout the day.

Traveller reviews

K

Khushroo

family_with_children

June 2, 2026

5

Stay was good .. connectivity to talk to hotel staff is very bad

The property is a great resort and great for golf

A

Arashdeep

solo_traveller

June 2, 2026

10

The property is well equipped to spend entire time at the resort

L

Lucky

family_with_children

May 30, 2026

10

Nicely arranged. Its amazing

A

Azizyan

solo_traveller

May 17, 2026

9

Great stay and birthday celebration

Spent few amazing days at the Shangri-la Hambantota for my birthday in may. Everything was perfect, amazing helpful staff. Lots of activities to do. Quite and clean infinity pool. The spa is beautiful. We tried couple of massages. The Ayurvedic oart of the spa is better. Me and my husband enjoyed our stay there. Not a lot of people as it was beginning of the off-season that made our stay even better ))

M

Maheswaran

couple

May 14, 2026

9

We had a good experience and front office staff Santhiya was very pleasant

Nice environment

A

Ashen

solo_traveller

May 13, 2026

10

Unforgettable 4-Day Stay with Exceptional Hospitality and Beautiful Memories!!!

We had one of the most beautiful and memorable stays at Shangri la Hambantota during our 4 day vacation and birthday celebration. From the very beginning, everything was handled perfectly and professionally, making the booking process smooth and stress free. A very special thank you to Ms. Tharindi for helping me throughout the booking and arrangements. She went above and beyond to make our stay extra special, including arranging a beautiful birthday bed setup with lovely sweet goodies waiting in the room. We were also lucky enough to receive a room upgrade thanks to her generosity and kindness. The entire hotel experience was exceptional. The rooms were spacious, luxurious, and extremely comfortable. The food was absolutely amazing throughout our stay always fresh, delicious, and with plenty of variety. Special thanks to Chef Rathanayake for making us feel at home every time we visited the buffet. His hospitality truly stood out. Also, thank you to Mr. Kapila for always arranging our table beautifully and taking care of us so warmly during our meals. Both the pool area was massive and beautiful, with direct beach access which created such a relaxing atmosphere. Even though swimming in the sea is not recommended, the view and surroundings were stunning. There were so many activities to enjoy including the golf courts, spa, zipline, flying trapeze, and the evening bike ride which became one of our favorite memories from the trip. A very special thank you to Mr. Priyadarshana for arranging and guiding the sunset bike ride so carefully. He made the experience so enjoyable and even helped us do a small sunset pre shoot during the ride, which turned out amazing. Anyone visiting Shangri la Hambantota should definitely try the sunset bike ride it’s peaceful, fun, and truly unforgettable. Overall, every single staff member treated us with genuine care and hospitality, making us feel welcomed throughout the entire stay.

S

Sidharth

couple

May 12, 2026

10

The property is very beautiful with great landscape. It surely creates a one of a lifetime experience. Staff is very courteous, food is good, property is very clean. We really liked our stay. Special touch by the staff makes it even more memorable. Shout out to Kapila and his team for attending to us so nicely. Couldn’t have asked for more.

N

Nishantha

solo_traveller

April 30, 2026

10

Diffrent kind of experience one should not miss. Value for money

The ambience and the staff

A

Aamna

extended_group

April 29, 2026

10

The perfect night away.

Staff was very friendly. The pool was amazing, well kept and the surroundings were beautiful, the ambience was great as well. The buffet area was also lovely.

P

POOJA

family_with_children

April 27, 2026

10

Great hospitality, best location, clean , family and kids friendly, great staff and good food

Property is beautiful Huge property with lot of amenities and kids friendly great hospitality. Polite staff and cooperative people, food was amazing

B

Bhavin

family_with_children

April 22, 2026

1

Think twice before u book

Check-in was a very big job for staff...wasted so much of time. Booked through booking.com where it was clearly stated about discount for activities....but at resort staff was unaware so we have to call manager and the problem was solved. Booked Yala safari through resort....staff carelessly sent us to different safari park on behalf of some other guests and then everything was mess up there....problem was not solved and we have to come back without doing that activity. WILL NEVER STAY THERE.

S

Siribaddana

solo_traveller

April 19, 2026

1

The food and service of the Bojunhala restaurant.

N

NICKI

family_with_children

April 12, 2026

10

Simply stunning resort

Stunning resort in a beautiful and relaxing setting. The staff were super attentive and very helpful (thank you Tharinda). There were lots of activities organised and as a family of 5 we had an amazing time.

N

Nadeesha

family_with_children

April 9, 2026

9

We enjoyed a lot.

We enjoyed the pool facilities and water play area very much. My son had a wonderful time at the hotel. He had various attractions starting from water play, beach, model village and kids indoor games. It was equally relaxing and enjoyable for adults. We had leisurely talks at beach chairs / beach benches and hanging chairs. There were lot of exquisite designed places and easthetic eye catches that is suitable photo shoot backgrounds. I should specially thank the staff for their friendly hospitality and exceptional help provided. There were no delays and the buffet experience was also unique and authentic. We would like to thank Chef Rathnayake, Mr. Kapila and Mr. Kanishka for the support they gave at the restaurent. All together it was a memorable happy time with my family and I strongly recommend Shangri-la Hambantota for a leisurely family meet-up.

M

Miharu

extended_group

April 9, 2026

8

They gave really good rates personally for the 2nd night ! Contacted on WhatsApp the whole trip and made sure everything was done smoothly,

J

Johan

family_with_children

April 9, 2026

10

Tharindi i at the frontdesk is fantastic

A

Aleksandra

family_with_children

April 4, 2026

10

Lovely Relaxing Stay

The territory and rooms are wonderful! My little one truly enjoyed watching squirrels, birds, peacocks in the morning. Pool was great. Splash Park and slides are a bonus. Mostly we appreciated the staff. Everyone is kind and put a lot of love in what they do! Special thanks to Tharindi , Nalinda and Samanhi

J

Justin

family_with_children

March 26, 2026

6

Could do much better for a supposed 5-star hotel.

The staff were great and very friendly. The Chinese restaurant was very good, albeit relatively expensive.

V

Viaceslav

family_with_children

March 26, 2026

10

Amazing resort for families with kids

The facilities for kids are absolutely amazing. The staff always go extra mile to make your stay as great as possible.

N

Nicole Marie

couple

March 25, 2026

10

Dreamy

The service staff was very good. Tharindi at the reception desk helped us with a good introduction of the hotel and was very kind.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Lower bathroom sink

Activities

Water sport facilities on site, Entertainment staff, Kids' club, Beachfront, Evening entertainment, Water park, Sauna, Fitness centre, Golf course (within 3 km), Games room, Spa and wellness centre, Children's playground, Billiards, Hiking, Cycling, Fitness/spa locker rooms, Beach, Archery

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Entertainment and family services

Board games/puzzles, Indoor play area, Kids' outdoor play equipment

Food & Drink

Kid meals, Kid-friendly buffet, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Breakfast options, Wine/champagne, Fruits

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Facilities for disabled guests, Family rooms, Non-smoking rooms, Safety deposit box, Soundproof rooms, Lift, Air conditioning, Designated smoking area

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace, Outdoor furniture

Parking

Parking, Free parking, Accessible parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Water slide, Swimming pool toys, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Pool with view, Pool/beach towels, Pool bar, Shallow end, Pool cover

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Airport shuttle (additional charge), Lockers, Concierge service, ATM/cash machine on site, Trouser press, Daily housekeeping, Express check-in/check-out, Valet parking, Currency exchange, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage, 24-hour front desk, Room service, Meeting/banquet facilities, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Ironing service

Transport

Airport pick up, Airport drop off

Deluxe King Room

The spacious double room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Max 3 guests 48 1 bedroom 1 bathroom
Premier Ocean

Offering views of the Indian Ocean, this double room has a cable TV and air conditioning

Max 3 guests 48 1 bedroom 1 bathroom
Premier Ocean Suite

Created with inspiration drawn from Sri Lanka, this double room features air conditioning.

Max 4 guests 96 1 bedroom 1 bathroom
Deluxe Twin Room

The spacious twin room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Max 3 guests 48 1 bedroom 1 bathroom
Premier Ocean Twin

The spacious twin room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

Max 3 guests 48 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:30
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe below facilities are currently non-operational: Shopping Arcade Chi The Spa is currently operational for ayurvedic treatments only.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 12:19 PM

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Shangri-La Hambantota - 5 Star Hotel in Hambantota