“Is OK but too expensive will not come again”

Too expensive as food variety & quantity not as worth compared to other cheaper hotels

Nice breakfast n diner. Gd location.

The dinner and bf is not as what they mentioned. The review is not accurate. The meal and s below average

“Great experience! Perfect vacation and rest”

I had a big room with amaizing view on a lake and mountains. Service is excellent! Breakfast was very diverse and very delicious. Hotel is really Japanese style with design and onsens. Highly recommend!

We stayed in a big room combining two western beds and futons. Both were very comfortable even for adults. The room was a pure Japanese design, a delight ! And the view on the lake: wonderful. The personal were so very kind. The onsen was really nice. A must: the kaiseki diner was wonderful ! The adapted the ones for our younger kids so they loved it very much as well ! We loved all !

This was the ryokan experience I was looking for, in a modern setting. From the moment we pulled the car in the parking lot until the moment we left, omotenashi was the key word. Our room was super clean and had a great view over lake Hamana. The onsen had a similar view as well from the open air bath. The staff was very friendly and professional. Breakfast was excellent and in the neighbourhood you'll find small restaurants offering the local specialty: unagi. The large majority of the staff only speaks Japanese, this wasn't a problem for me as I speak a fair bit of Japanese, but keep your translation app at the ready if you don't.

“Excellent lake view location. Comfortable stay with high quality meals.”

Room with excellent lake view. Dinner and breakfast were very good.

Beautiful views from the room, attention to detail was 5 star. Onsen was lovely.. Great nature walks around the nearby shrine.

Quiet place to visit, good place to escape from over touristy area. Super authentic Japanese food if you opt for breakfast and dinner. Good experience to have at least once in your lifetime. Private bath/onsen room, clean and with perfect lake view out from the room, which is another added bonus, please check and book a slot (45min per slot) from front desk.

Friendly staff, affordable ryokan with nice onsen facilities. Can book private onsen as well

“Traditional experience”

We wanted to try out a traditional Japanese room and everything attached to that. This definitely ticked the boxes. Beautiful and comfortable! Also very nice that we were able to use the private onsen. That for 150 yen/person.

“A relaxing place to stay”

Very helpful and polite staff. Lovely views of the lake. Breakfast was delicious. Nice onsen bath.

Everything, this was a pass through on a long drive for us and it was an unexpected delight! So relaxing and a lovely chance to get out of more touristy areas.

“Ryokan with peaceful lake views”

Pleasant ryokan with nice onsens. Staff were extremely helpful & polite. Great traditional breakfasts & dinners.

“Amazing place, with amazing personnel!”

Everything! Even though the staff present during our arrival barely spoke English, they tried their best to communicate through a translator app. They helped us with making reservations for a local Udon restaurant, and overall they were just veeeeery kind - even though we are a group of foreigners.

Location is ok Excellent service

Very good

“Great Ryokan by the lake!”

The hotel is located by the lake, have incredible view. Room is nice and clean. They have private onsen, you can book during your stay. They have staffs that can speak English and services are exceptional. They provide transportation to-from tourist destinations. Breakfast & Dinner are very good!

“Could be better”

Feels deserted and time for upgrade

“relaxing”

Japanese breakfast can a be challenge for some. dinner was amazing, lots of good quality stuff especially the fish sashimi. lake view is amazing. lots of quality eateries near for unagi lunch.