ROKA by Hakuba Hotel Group
Hokujo 4785-1
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Why people book this hotel
“The staff also came in to take out the trash every 2 days so the apartment maint…”
“Location, interior quality, staff service”
“Location to ski lift, staff extremely helpful, spacious apartment with high end …”
“Turndown service was great, they cleaned every day, and the staff were really he…”
“The apartment was new, modern, clean, spacious and was self sufficient for stayi…”
“Heated toilets, great bath tubs, Aesop soaps and body balms in every room”
“There is ample parking, and generally easy access”
Overview
Set in Hakuba and with Tsugaike Kogen Ski Area reachable within 9 km, ROKA by Hakuba Hotel Group offers express check-in and check-out, soundproof rooms, ski-to-door access, free WiFi and a terrace. With mountain views, this accommodation features a balcony. The accommodation provides a lift and full-day security for guests. The units in the aparthotel are equipped with air conditioning, a seating area, a flat-screen TV with streaming services, a kitchen, a dining area, a safety deposit box and a private bathroom with a bidet, slippers and a hair dryer. A dishwasher, an oven and microwave are also featured, as well as a coffee machine and a kettle. At the aparthotel, the units have bed linen and towels. A ski pass sales point and ski storage space are available at the aparthotel, and guests can go skiing in the surroundings. Nagano Station is 46 km from ROKA by Hakuba Hotel Group, while Zenkoji Temple is 48 km away. The nearest airport is Matsumoto Airport, 69 km from the accommodation.
Traveller reviews
Jason
family_with_children
December 22, 2025
“Amazingly cosy, well-appointed, clean fast service, great heating and beautiful views.”
The property is very new, well kept and well appointed. Heated toilets, great bath tubs, Aesop soaps and body balms in every room. Heated towel racks. Well-equipped kitchen, with a great view of the slopes. Heating was fantastic (we went in Dec for skiing and the room was always at the perfect temp despite sub-zero temperatures outside). Turndown service was great, they cleaned every day, and the staff were really helpful. There is ample parking, and generally easy access. Would definitely recommend, and would definitely come back!
tahsra
couple
November 21, 2024
Location, interior quality, staff service
Lachlan
family_with_children
February 11, 2024
“A big thank you to the team at Roma for an amazing stay. And a special mention forJesse and Remy for their wonderful hos”
Lachlan
family_with_children
February 11, 2024
“A big thank you to the team at Roma for an amazing stay. And a special mention forJesse and Remy for their wonderful hos”
Fiona
family_with_children
January 24, 2024
Location to ski lift, staff extremely helpful, spacious apartment with high end finishes, had everything we needed.
Guest
couple
August 16, 2023
“I would like to comment how pleased I was with the service provided by the staff”
Furniture
Minqi
extended_group
January 31, 2023
The apartment was new, modern, clean, spacious and was self sufficient for staying a few days. All the rooms came with an ensuite which was great. Very comfortable for 6 people. The kitchen was well equipped, we were able to cook up a storm. The staff also came in to take out the trash every 2 days so the apartment maintained clean. The view of the slope was lovely.
JON
family_with_children
January 7, 2023
“excellent location, standard and would highly recommend”
location and standard of fittings
CHRISTIE
extended_group
March 3, 2022
“LOVE IT - will come back!”
Everything about Roka was amazing!! Right next to the slope, the whole apartment was very new, clean, and modern. Facilities were good too.
Facilities
Activities
Skiing
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking rooms, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning
Internet
WiFi, Internet services, Free WiFi
Outdoors
Terrace
Parking
Parking, Free parking, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Digital key access
Services
Shuttle service, Lockers, Express check-in/check-out, Concierge service, Private check-in/check-out, Shuttle service (additional charge)
Ski
Ski pass vendor, Ski-to-door access, Ski storage, Ski school
Penthouse Apartment
This double room's special features are the hot tub and the sauna. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the kitchen. The double room also provides guests with a barbecue. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Three-Bedroom Apartment
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The double room also offers a barbecue. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views.
Three-Bedroom Apartment
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The double room also offers a barbecue. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Two-Bedroom Apartment
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The double room also comes with a barbecue. The spacious air-conditioned double room features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit has 3 beds.
Hotel Policies
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