“We had an amazing stay at sierra. Shuttle buses to and from the town and to the ski field were great! The complimentary”

Everything ! The services and facilities on site were amazing!

Nice onsen. Confortable room. Good ski hire. Nice bis drivers.

“Peaceful and safe stay at Sierra”

Lovely resort with ski facilities and tranquil nature. Love the snacks provided and love the tranquility of the place yet having everything it requires

“Like the place, super employees, nice rooms”

Friendly employees, environment Nature

“Magical”

This is a winter paradise absolutely magical. The facilities were amazing loved the onsen and the staff were exceptional.

“A++++. Would stay again!!”

Absolutely stunning and rooms were spacious and comfortable!

“Beautiful hotel, in a stunning location would recommend for couples. Public and private onsens were amazing!”

Absolutely gorgeous location, great rooms, friendly staff, always happy to help.

“Pictures and Perfect private Onsens”

The private Onsens were amazing especially after a big day skiing / snowboarding! We used the shuttle each day into the mountain and was great!

“Amazing resort where you can relax and disconnect”

- amazing place in a remote area - professional and supportive staff, especially Mami - they go above and beyond to offer you a great stay there - various private onsens and public ones as well - spacious rooms

“Beautiful location; good food but very much geared up to family holidays”

Good food; beautiful gardens; nice staff

“It’s a really nice place to stay and we’d stay there again, but will definitely hire a car next time.”

We had a nice room, lovely outlook, comfortable large bed, private onsen, what more could you want other than a car. Everything about our stay was great, but the hotel a little remote, so didn’t venture out at night due to the limited bus service. We used the local bus service to go skiing which worked well. The restaurant at the hotel was expensive, but they made up for it by offering complimentary hot food like miso soup and chicken curry and rice between 12-4pm, then complimentary drinks and snacks in the evening.

“Good!”

Room was spacious and clean Dinner was good Love the "happy hour"!

“Good location, facilities and staff very helpful”

Food options fantastic both breakfast and dinners Free wine and afternoon snacks and facilities were good including Onsen.

“Great experience - highly recommend”

Absolutely top notch experience. We were kept happy 24/7 - snacks available all day, a few fantastic onsen options (private / public), resort’s shuttle bus to get around, helpful and knowledgeable staff, clean rooms with high quality daily service

“Happy family time at Hakuba ski station”

- general feeling quite nice, with snacks/tea room near lobby when back from ski - hotel generally very clean, - onsen quite nice, - food quality, - good choice for breakfast, and not too crowdy, making the breakfast general feeling being relax - ski/material rental at hotel is very convenient, including hotel lockers

“Comfortable stay”

Spacious lounge and common facilities. We like the convenience of its own ski rental, the 4 private onsen and the free flow wine/ sake and light snacks. Oden is very good. Rooms are comfortable and spacious.

Property itself is good. Overall review 9 for the property and 1 for the staff and service.

“Great relaxation after hard work on the slopes”

Room and onsen was great, spacious, free snacks, staff were helpful and friendly.

“Worth every single yen!”

Everything was perfect. The staff is amazing, kind and helpful. The breakfast is excellent and has a wide variety of options.

The hotel was absolutely beautiful and such friendly staff and beautiful food.