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Hakuba Panorama Hotel

Hotel

Hokujo 3322-1

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hotel

Why people book this hotel

Friendly staff
14 mentions

Staffs helpful and speak good English easy to communicate when we need adviced

Fantastic staff, very friendly and helpful

Great location
10 mentions

The location

Loved the Taphouse for food, drinks and vibe, Great facilities like drying room…

Comfortable rooms
9 mentions

The room is spacious for 2 persons and the beds are comfortable

The room was big but I did stay on my own and great views of the mountain

Breakfast available
6 mentions

Nice breakfast

The Onsen after skiing is always a win and a heart breakfast in the am before he…

Clean rooms
3 mentions

Location is great, our room comes with awesome mountain view, friendly staff, ni…

Staff service was outstanding and the rooms were comfortable and clean

Good value
1 mentions

Was amazing value and plenty of room for people, gear and luggage

Overview

Only a 5-minute walk from Hakuba Happoone Winter Resort, Hakuba Panorama Hotel features modern rooms with free Wi-Fi and views of the North Alps. Guests can refresh in the spacious public baths after a long day of skiing. JR Hakuba Train Station is a 5-minute drive and Happo Bus Terminal is a 5-minute walk away. Check in and free shuttle services are available after 15:00. A prior reservation is required for the shuttle service. Air-conditioned rooms feature a flat-screen TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes and slippers are provided for all guests, while the en suite bathroom comes with a hairdryer. Some rooms have a tatami (woven-straw) seating area. Ski passes can be purchased on-site and ski storage is available as well. A western-style buffet is served for breakfast at the dining room. Panorama Hotel Hakuba is a 15-minute drive from Hakuba 47 Winter Sports Park and a 1-hour drive from JR Nagano Train Station. During the winter season, guests can take the Nagano Snow Shuttle from Narita International Airport directly to the hotel. A convenience store is located a 5-minute walk away.

Traveller reviews

Y

Yee Koon Karen

solo_traveller

June 14, 2026

9

The location!! The hotel is located just 15min, by foot, away from Happo-one Adam Station. The room is spacious for 2 persons and the beds are comfortable.

J

JE

solo_traveller

May 23, 2026

9

Staffs helpful and speak good English easy to communicate when we need adviced. Have a good view of Mt.

K

Kenneth

family_with_children

May 18, 2026

10

Amazing stay in a wonderful place!

Fantastic staff, very friendly and helpful. Loved the Taphouse for food, drinks and vibe, Great facilities like drying rooms, onsens, games and nearby shops, rental, restaurants and transport. All rooms have a beautiful view of the mountains and in spring it's surrounded by Sakura. Was amazing value and plenty of room for people, gear and luggage.

J

JE

solo_traveller

May 18, 2026

9

Nice breakfast. Staffs were attentive . Would like to thanks Juni n yuki for the great n extra miles help when we facing issued when friend not well to drive n they allow us to park over night. Suggested few options to us. Great staffs

L

Lie

family_with_children

May 13, 2026

9

Great location and friendly staff

Location is great, our room comes with awesome mountain view, friendly staff, nice breakfast, onsen facility is clean and nice.

K

Kerry

family_with_children

April 30, 2026

8

The hotel is walking distance to everything. Staff is friendly and very helpful.

All the staff are friendly and very helpful.

P

Pattamawan

extended_group

April 19, 2026

7

Free onsen with Hakuba Mt. view

Free onsen, mountain view in winter season will be great. In early spring, have a full bloom sakura tree just in front of the hotel and nearby area. Not far from Lawson and Snow Peak Starbuck.

Y

Yuemeng

family_with_children

April 10, 2026

8

Overall a value for money option given its convenience

Excellent location

D

Davina

family_with_children

April 4, 2026

3

Not the best hotel, but great location to the bus stop

The staff were friendly and very helpful

G

Gordon

solo_traveller

March 15, 2026

6

Basic and ticks the boxes

Staff were friendly and the location was convenient for ski bus and town. The room was big but I did stay on my own and great views of the mountain.

T

Thomas

family_with_children

March 10, 2026

8

Great accomodation that caters to western guests who don't want to leave their comfort zone.

Staff service was outstanding and the rooms were comfortable and clean.

M

Meck

family_with_children

March 7, 2026

7

Onsen was lovely at end of a long day and so convenient having a bar in the hotel

B

Ben

family_with_children

February 24, 2026

10

Good location, rooms were comfortable and staff were really helpful

Centrally located and staff were very helpful

K

Kate

couple

January 31, 2026

7

Clean, close to Happo 1 restaurants, nice to have brewery onsite, yummy wings, great boot room, a little overpriced for

Clean and good location. Quiet rooms

A

Aiellomi

family_with_children

January 28, 2026

10

Comfortable accomodation for a wonderful ski experience.

Great location. Yes you are paying for being at the snow but the hotel was awesome. The staff were super friendly and very responsive, they just made the experience enjoyable. Also, having the bar down stairs (another reason I chose the place) was perfect. Kids could hang in the room while we were downstairs having some adult chill time in a lovely atmosphere that wasn’t too big but comfortable. Plus the beer was great so many choices… be sure to get the beer card! The Onsen after skiing is always a win and a heart breakfast in the am before heading to the snow was great. It’s a popular place so if interested get in quick.

L

Lucinda

family_with_children

January 24, 2026

8

The Panaroma hotel suited our family of 4, staff were very helpful, buses at the front door to ski fields & short wa

Well located hotel with good breakfast, drying room, washing machine and Onsen on site.

D

Deborah

family_with_children

January 23, 2026

9

had a wonderful time

Breakfast, onsen and friendly staff

D

Dear

family_with_children

January 22, 2026

10

Great hotel, nice buffet and meal/tap room for the end of the day. All the staff were friendly and helpful.

T

Tim

family_with_children

January 19, 2026

10

Love the pick up and drop off service from the train station during winter. Made our life easy!

J

Joel

family_with_children

January 18, 2026

9

Had a wonderful stay and would certain return

We really enjoyed our stay. They staff we extremely friendly and helpful. It was awesome having a cooked breakfast every morning and an onsen at night.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet

Activities

Public Bath, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Yoga classes, Fitness classes, Personal trainer, Bike tours, Tour or class about local culture, Cooking class, Skiing, Massage, Children's playground, Darts, Hiking, Cycling, Hot spring bath

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Indoor play area, Kids' outdoor play equipment

Food & Drink

Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Restaurant, Bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Facilities for disabled guests, Non-smoking rooms, Soundproof rooms, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Bicycle parking, WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Outdoor furniture

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

Key access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Access to health care professionals, Thermometers for guests provided by property

Self check-in

Check-in kiosk in the lobby

Services

Shuttle service, Airport shuttle (additional charge), Vending machine (drinks), Shuttle service (free), Shuttle service (additional charge), Luggage storage, Tour desk, Airport shuttle, Babysitting/child services, Laundry

Ski

Ski pass vendor, Ski storage, Ski school

Family Room

This air-conditioned room features a flat-screen TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes and slippers are provided for all guests, while the en suite bathroom comes with a hairdryer.

Max 4 guests 25 1 bedroom 1 bathroom
Room with Tatami Area

Features Western-style beds and a tatami (woven-straw) seating area. This air-conditioned room features a flat-screen TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes and slippers are provided for all guests, while the en suite bathroom comes with a hairdryer.

Max 5 guests 26 1 bedroom 1 bathroom
Quadruple Room with Mountain View

This air-conditioned room features a flat-screen TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes and slippers are provided for all guests, while the en suite bathroom comes with a hairdryer.

Max 4 guests 26 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 21:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 11:09 AM

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Hakuba Panorama Hotel - 3 Star Hotel in Hakuba