“Friendly, comfortable and amazingly located gem!”

From the start communication with the Ryokan was very easy, friendly and helpful, this only continued once we arrived. We felt very welcome and well taken care of. The staff showed us the whole Ryokan and its facilities on the way to our room. They showed us where to rent skiing equipment and the timings for the shuttle bus. There is even a discounted lift pass available (only for Hakuba- Happo One though!). The rooms were big with a really nice view onto the slope and mountains. We aren’t used to sleep on the floor but we slept like babies both nights that we spent there! The breakfast was amazing! So good! (We had to let them know the time we would be at breakfast the day before). The onsen was a great way to unwind after a long day on the slopes and to reduce muscle pain the next day 😁. The location is great just in the middle of everything! Walking distance to the Bus Terminal, Restaurants and the Lift/ Gondola. I will definitely come back and already recommended the Ryokan to a colleague! Arigato Gozaimasu to the whole team once again!

“Great stay in a friendly place that has an excellent location”

Great location and friendly staff who were always polite, courteous and very willing to help. Good value for money with nice breakfast and pretty decent facilities

“Wonderful stay”

Centrally located in Happo-One. Spacious room. Onsen on site. Amazing breakfast. Discounts for ski pass and gear hire.

“Great place to stay for couples”

Perfect ! Rooms are very spacious with view in mountains. Toilets within the room so okay. And the onsen was very nice. Breakfast amazing for the price. Staff exactly what we wanted here for us whenever we needed but not too present. Tatami super confortable

“Clean, excellent service, great baths, perfect location!”

The location was perfect and the staff was extremely gracious and kind. They helped me out whenever I needed it. I would stay again at Shiraumo So next time I go to Hakuba.

Great location, comfortable rooms, nice breakfast, friendly staff and authentic onsen. Would stay here again when back in Hakuba.

“Good location, nice staff, on-site onsen is awesome !”

Friendly staff, delicious breakfast ,溫泉超棒的!

“It was peaceful”

The staff were so kind and helpful. They would assist with where to go for dinner, taxi, etc. The location was also great, walking distance to everything.

“a hidden gem in Hakuba! will definitely recommend any friends, and will return for sure!”

location was fabulous. the staff were super friendly and helpful. food is delicious. the room is spacious. on-site onsen was a big plus.

Great ryokan! Nice breakfast and room condition, and especially onsen is the best. We were only guests in our stay, so they provide private onsen. It was very special experience.

We stayed here before/after hiking Mt Shiroumadake. Incredible and beautiful location and Ryokan. The staff were super nice and very helpful. Highly recommend the dinner at the Ryokan, it is a delicious traditional japanese meal.

dinner is good

We had a great experience and enjoyed the stay very much. The location is great as it's quite close to the bus terminal and convenient store. It just took a short walk to some famous spots. The hotel also sold entrance tickets. The room we had is spacious, clean and comfortable with a nice mountain view. The onsen was great and hot enough. We had different breakfast set everyday and they were all delicious which gave us a good start.  The hosts were super helpful and friendly. They updated us the weather and introduced us to the famous spots. They are all best choices. We have missed nothing! We highly recommend this place and would definitely stay in this hotel when we visit Hakuba again. :)

“Peaceful and traditional.”

It was a beautiful and quiet stay with views of the Haluba mountains. The concierge staff (Yuya and Nicola) were incredibly accommodating and went above and beyond to make our trip to and from the accommodation easier. They were always so helpful! Breakfast was also beautiful with great ion portion sizes. We were always so full!

“Great location, but free from the crowds”

Great location close to the Happo Bus Terminal and the nearby Lawson. Also a 20 minute walk into town where there are a few more food options and some good shopping locations. The staff were also incredibly friendly and the breakfast was great. Unlike other hotels around (we stayed in another popular hotel in Hakuba), this one felt incredibly spacious and calming. As a couple it was great staying here away from the young families and crowd. Onsen was also a big bonus but this one runs much hotter than the usual.

“Friendly staff”

Very friendly and helpful staff. Yuya was very kind and made our stay very personalised and enjoyable

“Worth a stay you won’t regret it.”

Rooms were clean and spacious, the onsen was as amazing, Yuya had great English and helped us with everything. The breakfast was awesome, there was fish, bacon, poached egg, crepe, rice, miso soup, yoghurt and Japanese white bread toasted. Will definitely come back to stay if in Hakuba again.

It's clean n comfortable. The room is big n nice. The onsen is very good. The staff I exceptionally friendly n helpful. The breakfast n dinner were very good!