Hakuba Jade Chalet by Jade Group
Hokujo 828-330 Hakuba Jade Chalet
View on map and nearby hotels
15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“It was comfortable and spacious for a group of 7”
“The apartment was beautifully furnished with very comfortable beds and bedding”
“The service from the staff exceeded our expectation and they went above and beyo…”
“Concierge by Jade group and the daily shuttle service to and back from wherever …”
“Easy walk to Echo land and 20 odd minutes to Happo one area”
“Walk distance from nice cafe and restaurants”
“Large clean and spacious living and dining area”
“Big bathrooms, very clean and well presented”
Overview
Boasting garden views, Hakuba Jade Chalet by Jade Group provides accommodation with a garden, a bar and barbecue facilities, around 11 km from Tsugaike Kogen Ski Area. This property offers access to a balcony, free private parking and free WiFi. The accommodation features a 24-hour front desk and full-day security for guests. The spacious chalet features 3 bedrooms, 2 bathrooms, bed linen, towels, a flat-screen TV with streaming services, a dining area, a fully equipped kitchen, and a terrace with mountain views. A private entrance leads guests into the chalet, where they can enjoy some wine or champagne. The accommodation is non-smoking. A ski pass sales point and ski storage space are available at the chalet, and guests can go skiing in the surroundings. Nagano Station is 42 km from Hakuba Jade Chalet by Jade Group, while Zenkoji Temple is 44 km from the property. The nearest airport is Matsumoto, 65 km from the accommodation, and the property offers a paid airport shuttle service.
Traveller reviews
Emma
family_with_children
December 18, 2025
“Stunning property with excellent customer service from the staff”
The property was exceptional. It was comfortable and spacious for a group of 7. The service from the staff exceeded our expectation and they went above and beyond to cater to everything we needed.
Robert
extended_group
March 9, 2025
“Great chalet , excellent concierge service by Jade group, close to many eateries.”
Large clean and spacious living and dining area. Great lounge area to chill out in. Concierge by Jade group and the daily shuttle service to and back from wherever you want to go is AWESOME. Well done guys, great service. Easy walk to Echo land and 20 odd minutes to Happo one area.
Tiara
family_with_children
March 1, 2025
“Comfortable. Second story was more private and comfortable than the first floor where the bedrooms were located.”
Walk distance from nice cafe and restaurants.
Mary
extended_group
February 23, 2025
“Fantastic ski chalet for an adult family”
The apartment was beautifully furnished with very comfortable beds and bedding. Great bathrooms and 3 in the house was great. The views from the upstairs lounge was lovely. The kitchen had all you need for simple family meals. The apartment was kept very warm with underfloor heating and heat pumps. The humidifiers were great and needed. Probably the biggest TV and best speaker we have ever had in a house The ski locker was well designed and we liked the slippers. The supermarket shuttle was such a great convenience too. The location was great, peaceful and quiet but short walk to the busy street or quick taxi to the busier tourist area.
Celine
extended_group
January 23, 2025
“incredible. thank you.”
the bed pillows we too small
Simone
family_with_children
January 7, 2025
“Great space for a family or group. Beautiful outlook through large windows. Complementary drop off and pick up to ski fi”
Big bathrooms, very clean and well presented
Jee
extended_group
October 24, 2024
“Very nice place very good experience”
Private and facility
Merrilyn
family_with_children
March 14, 2024
“fantastic highly recommend”
the Chalet was a great place to stay. spacious and comfortable. unfloor heating controllable in each room. very comfortably sized shared area with beautiful view out onto trees where we could watch the snow falling. 10 minute walk to echoland with supermarket and other bars and restaurants. the hosts were very helpful providing free shuttle to and from the residence on arrival and departure, shuttle services to specific snow resorts and a trip to the larger supermarket for supplies. provided recommendations of restaurants and made bookings for food and taxis (as all need to be done in Japanese). Had a great time couldn't have been more impressed
Amanda
family_with_children
January 16, 2024
“Memorable stay”
The full glass windows! Clean and well heated floorings and spacious living room. The common toilet with designated wet and dry space was also fabulous. There were two toilets and two showers which is adequate for a group of five of us.
Vivian
extended_group
March 5, 2023
High standard facilities. Warm and welcoming staff.
WAI YEE
extended_group
February 2, 2023
“Awesome place to stay in Hakuba”
We had a fantastic time staying at Jade Chalet, team was very responsive to my questions ahead of the trip, and helpful to make dinner bookings. reception well connected before our arrival with room password and also very responsive and helpful during our stay. Chalet in general got everything we need, well equipped, very clean and tidy.
Facilities
Activities
Tennis court, Massage, Canoeing, Hiking, Fishing, Skiing, Horse riding
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Non-smoking rooms, Heating, WiFi available in all areas, Non-smoking throughout
Internet
WiFi, Free WiFi, Internet services
Outdoors
BBQ facilities, Garden, Terrace
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Trouser press, Airport shuttle (additional charge), Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Room service, 24-hour front desk, Airport shuttle
Ski
Ski pass vendor, Ski storage, Ski school
Hotel Policies
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