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Hakuba Grand Apartments

Aparthotel

Hokujyo Wadano 4591-1

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hotel

Why people book this hotel

Friendly staff
16 mentions

Very lovely staff

The service from Dave, Mike and Takami-san was exceptional

Great location
10 mentions

Great location - car service was excellent

The location was excellent — shops and restaurants were just a 5–8 minute drive …

Comfortable rooms
10 mentions

Very comfortable and spacious

Our Level 3 2-bedroom apartment was quiet, warm, and very spacious, with a comfo…

Clean rooms
2 mentions

The apartment was clean and comfortable

The apartment was impeccably clean and well-equipped, providing us with the comf…

Breakfast available
2 mentions

Spacious and modern apartments pre-stocked with essential foods for breakfasts e…

Additional services such as shuttle bus and complimentary breakfast basket was a…

Parking available
1 mentions

A spacious car park is just right in front and there is also a hotel onsen withi…

Overview

Hakuba Grand Apartments is located in Hakuba and offers spacious self-catering accommodation. The property is a 3-minute walk to Happo-One Ski Resort, while Hakuba Happo Bus Terminal is 1.2 km away. Free WiFi is available in all rooms. Each apartment features a flat-screen TV, air conditioning and a seating area. There is a full kitchen with a microwave and a fridge where guests can prepare their own meals. The private bathroom comes with a bath and a hairdryer. The Grand Apartments Hakuba offers various facilities and services including ski lockers, communal launderette and shuttles to ski lifts. Ski and snowboard lessons, tour bookings and shuttle services can be arranged on site. Housekeeping services are offered every 4 days. JR Hakuba Station is a 10-minute drive away. No meals are served at the property. Daily shuttles are available to the nearest supermarkets and restaurants.

Traveller reviews

J

Jarrad

couple

March 8, 2026

10

Will be back

Very comfortable and spacious. Very lovely staff

M

Mooney

family_with_children

February 22, 2026

10

Wonderful place made so much better by Dave, Tamaki San and Mike. Made us feel so welcome

Great location - car service was excellent

C

Chor Geok

extended_group

February 11, 2026

10

A comfortable, well-located apartment with excellent facilities and outstanding service — we had a truly wonderful stay.

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay at Hakuba Grand Apartments We had a truly wonderful stay at Hakuba Grand Apartments. The location was excellent — shops and restaurants were just a 5–8 minute drive away, and it was very convenient being within walking distance to the Happo-One Kokusai Lift. Our Level 3 2-bedroom apartment was quiet, warm, and very spacious, with a comfortable living area and two ensuite bedrooms with shower and toilet. We also appreciated the shared laundry area at level 1 with its powerful washer and dryer, which made washing and drying clothes so much easier. One of the highlights was the very large ski drying room. There was plenty of space for all our ski boots, skis, boards and gear. After a day out, we could simply drop everything there, and everything was dry and ready to go the next morning — extremely convenient. A spacious car park is just right in front and there is also a hotel onsen within walking distance, which was a lovely way to relax after skiing. The service from Dave, Mike and Takami-san was exceptional. They were warm, helpful and genuinely attentive throughout our stay. We are very grateful for their hospitality. We left with wonderful memories and would happily stay here again. Highly recommended.

N

Natasha

extended_group

January 26, 2026

10

We could not fault our stay. Dave, Takami & Mike were beyond fabulous & helpful. Absolutely nothing was too much for them. The welcome basket was amazing & more than enough to get us through the first morning. I would recommend Hakuba Grand Apartments and would stay here again.

L

Liza

couple

January 11, 2026

9

Perfect stay, will want to come back.

The apartment was really modern and nice, very well kept and is at a great location. Dave who greeted was super helpful throughout and we found all staff were very warm and friendly.

N

Nick

family_with_children

December 20, 2025

10

A gem in Hakuba

The staff were amazing. So helpful, kind and just lovely. Apartment was great, the food box on day 1 was perfect, and the staff really just made everything a pleasure.

C

Claudia

extended_group

March 5, 2025

10

Awesome !

Everything, the staff were amazing and always so helpful. They booked dinner for us multiple nights. Such a great location our group loved our stay at Hakuba grand, we will definitely be back!

J

Julie

extended_group

February 27, 2025

9

Fabulous stay in Hakuba

Dave and his staff were extremely helpful and accommodating. The location was great, close to the skifield, bus stop, good food and bars. Very comfy bed and bedding.

C

Christopher

couple

February 14, 2025

8

Spacious, modern and great service.

Excellent and very friendly and helpful staff. Has minibuses and staff will drive you to and from locations (for example ski lifts and restaurants and supermarket) from morning to about 7.30pm for free. Spacious and modern apartments pre-stocked with essential foods for breakfasts etc. Large drying room and gear room. 300 metre walk to Sakka 2 ski lift. 3 minutes walk to Rhythm equipment hire shop.

B

Bhupendar Saggu

family_with_children

January 22, 2025

10

was spacious

L

Lily

couple

January 5, 2025

10

Comfortable apartment and excellent staff

The staff were excellent- very friendly and helpful. The apartment was clean and comfortable. Location was very good. Additional services such as shuttle bus and complimentary breakfast basket was a very nice touch. We really enjoyed our stay and are grateful to Dave, Takami and the team for making it a memorable holiday. We look forward to staying again - thank you!

N

Nicola

family_with_children

January 3, 2025

10

We had a fantastic family holiday in the snow. Convenient and homey apartment

Dave and Takami and all the staff went above and beyond to make things easy and comfortable for the whole family. The staff took us to slopes, restaurants and supermarkets They are wonderful and really make this place special. The location is convenient, set in the Mominoki hotel complex with walking access to the Pub and Izakaya Kaz, Rythm rental. You can use the Mominoki hotel Onsen at a fee and even book a private family onsen there. Evergreen ski school is only 3min drive and then take you. You can ski back to the apartment from Saka place lifts.

M

Madeline

extended_group

March 4, 2024

10

Highly recommend this place , we will definitely stay here again.

The staff were so helpful and accommodating. Where easy to deal with and made our trip and time in Hakuba perfect.

G

Grace

couple

March 2, 2024

10

A Home Away from Home in Japan

My partner and I had an amazing stay at this hotel during our trip to Japan. The apartment was impeccably clean and well-equipped, providing us with the comfort we needed. What truly set our experience apart was the warm hospitality extended by John, Dave, and Takami. From the moment we arrived, they made us feel incredibly welcomed, going above and beyond to ensure our stay was memorable. We highly recommend this hotel to anyone looking for a personalized and comfortable experience.

M

Moira

extended_group

February 25, 2024

9

Comfortable apartment in a great location.

The 2 bedroom apartment was excellent. Each bedroom had its own toilet and bathroom, ours had a bath as well as shower. The kitchen was great and well supplied. We were very well looked after by Dave, Takami and John who gave us great advice, booked restaurants for us and drove us to the slopes, other resorts and restaurants.

M

May

extended_group

February 17, 2024

10

Would definitely come back again!

Excellent hosts and they are so eager to help and recommend places for dining. Apartment facilities are well equipped.

Z

Zelina

family_with_children

February 4, 2024

9

Likely to return.

Love the staff: Dave and Kakami are always helpful with restaurant suggestions and reservations. Location is very convenient too.

B

Brian

family_with_children

December 25, 2023

10

Exceptional Family stay

Our stay was amazing. Dave and Takami made us feel very welcome and their restaurant suggestions, and help (supermarket and complimentary lifts) around Hakuba made the stay seamless. I would thoroughly recommend Hakuba Grand Apartments and will definitely stay there again.

H

Heidi

extended_group

February 26, 2023

10

Very comfortable apartment.

The staff is friendly and helpful. The food items provided in the apartment is generous and good.

A

anne

family_with_children

February 25, 2023

10

Fantastic Family stay

The staff at this location make you feel so welcomed and are happy to help you with anything! They go out of their way to give you lifts to places and help you book restaurants or plan your day. They know the area really well, speak perfect english and Japanese, and are lovely to talk to. Their location is fantastic, so close to the bus stop for getting around Hakuba ski resorts, right next to rhythm sports for ski hire, and sooo close to a beautiful onsen that I used every day! The rooms are large, the kitchen space is perfect, the beds are comfortable and the shower and bath is exceptional. I couldn't fault the room, it had everything we needed and they give you so much to help you get started like butter, tea, eggs and milk. Thank you for a wonderful stay, we would definitely return.

Facilities

Activities

Skiing, Hiking, Cycling, Bike tours, Tour or class about local culture, Cooking class

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Kids' outdoor play equipment

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered

General

Bicycle parking, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Family rooms, Safety deposit box, Non-smoking rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

BBQ facilities, Garden

Parking

Parking, Free parking, Parking on site, Private parking, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Shuttle service, Vending machine (drinks), Concierge service, Shuttle service (free), Laundry, Car hire, Tour desk, Luggage storage

Ski

Ski storage, Ski-to-door access

One-Bedroom Apartment

This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The apartment has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a dining area. The unit has 3 beds.

Max 4 guests 58 1 bedroom 1 bathroom
Three-Bedroom Apartment

This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment comes with a dining area, a flat-screen TV with streaming services soundproof walls and a balcony. The unit offers 7 beds.

Max 8 guests 135 3 bedrooms 3 bathrooms
Two-Bedroom Apartment

This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The apartment has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a dining area. The unit has 5 beds.

Max 6 guests 85 2 bedrooms 2 bathrooms

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe property offers shuttle services to Happo One Ski Resort from 07:30 until 12:00 and to a nearby supermarket from 16:00 until 19:00. To use the property's shuttle services, please contact the property directly. Contact details can be found on the booking confirmation.Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 11, 2024, 11:09 AM

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