Hakuba Aurora Chalet by Jade Group
白馬村北城836-141
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Why people book this hotel
“Great location”
“Lovely clean and modern with luxury features and amenities”
Overview
Hakuba Aurora Chalet by Jade Group provides a hot tub and free private parking, and is within 10 km of Tsugaike Kogen Ski Area and 43 km of Nagano Station. 44 km from Zenkoji Temple and 2.4 km from Happo-One Ski Resort, the property offers ski storage space, as well as a garden. Providing free WiFi throughout the property, the allergy-free apartment features a sauna. The spacious apartment comes with 3 bedrooms, 3 bathrooms, bed linen, towels, a flat-screen TV with streaming services, a dining area, a fully equipped kitchen, and a terrace with garden views. The comfortable, air-conditioned accommodation also comes with soundproofing and a fireplace. For added privacy, the accommodation has a private entrance and is protected by full-day security. Guests can take advantage of the warm weather with the property's barbecue facilities. Ski equipment hire, bike hire and car hire are available at this 5-star apartment and the area is popular for skiing. Hakuba Goryu Ski Resort is 5.6 km from the apartment, while Hakuba Cortina Ski Area is 17 km away. The nearest airport is Matsumoto, 66 km from Hakuba Aurora Chalet by Jade Group, and the property offers a paid airport shuttle service.
Traveller reviews
Rohan
family_with_children
April 21, 2024
Jade concierge were fantastic, helping with local restaurant bookings and transport.
Jo
family_with_children
January 10, 2024
“Overall it was a really stay but given the price point we would have expected better cupboard space and drying facilitie”
Lovely clean and modern with luxury features and amenities. Great location.
Guest
family_with_children
January 4, 2023
“our family stayed in this chalet for 8 nights and had a great experience. the team is very friendly and very supportive”
very attractive design with very complete equipment
Facilities
Activities
Sauna, Skiing, Hot tub/Jacuzzi
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Wine/champagne, Breakfast in the room, Special diet menus (on request), Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Indoor fireplace, Non-smoking throughout, Air conditioning, Heating, Family rooms
Internet
WiFi, Internet services, Free WiFi
Outdoors
BBQ facilities, Garden, Terrace
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Concierge service, Shuttle service (free), Airport shuttle (additional charge), Lockers, Grocery deliveries, Car hire, Luggage storage, Room service, Airport shuttle, Babysitting/child services
Ski
Ski storage, Ski school, Ski equipment hire on site
Hotel Policies
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