“A memorable stay in Hakone”

It was a traditional Ryokan which was what we wanted, we saw reviews that it was dated and tired looking which wasn't our opinion at all. The meals were very good in terms of variety, quality and taste. The onsen both private and public are very well designed and enjoyable. It was so easy to see the rest of Hakone sights from the Ryokan. We are totally satisfied with our stay.

“A great ryokan experience”

- great food - very friendly staff - nice traditional room

Stayed one night in the King Room -with Open air bath. We chose this hotel to experience an onsen in a relaxing setting allowing us to split our Hakone loop trip over two days. The hotel itself is well located – right next to the Naka Gora cable-car stop. The staff were friendly and polite. The room/hotel itself is looking dated and a little tired, but was clean and was peaceful. The private open air bath included on our balcony was nice and relaxing, but there is only really room for one person in it. The private onsen (which I prebooked for a specific time before arriving) was fantastic, and was just what we needed after a full day on our feet. You can book your session using the QR code they give you on arrival. Dinner timings were again booked through the QR code but only had two timed sittings (however, I had pre-booked the time before I arrived). The drinks at dinner were also booked through the QR code which was simple enough. The set meal itself was lovely and varied. In the morning we also made use of the free private shuttle service (again bookable through the QR code) to take us down to Gora Train station to continue our adventures. We cannot comment on the public onsen or the breakfast as we did not use those facilities. Overall, we had an enjoyable stay with only a couple of minor issues. Things to note... - Best access location is Naka-Gora Cable car stop. - There are free hot/cold/alcohol drinks available in the reception area. However the free alcohol is only till 7pm, and we could only find free red/white wine or sake (the beer had price tags on it) - Book your dinner reservation as soon as you can if you want a specific time, and remember to write your name on the board once you arrive at the restaurant area. - Vegetarian meals need to be booked in advance (at least a couple of days). - Private onsen is chargeable depending on which room package you have.

“Overpriced, slightly disappointing stay”

Private, public and private rent onsen baths were lovely.

“A real treat!”

This place was a real treat! Spacious, comfortable and clean. The yukatas were really nice, and most guests wore them everywhere even to meals. Gorgeous outlook over the garden from the room and elsewhere in the building. Very quiet and relaxing. Dinners and breakfasts were absolutely amazing, along with excellent service. Free and unlimited coffee, tea and macha latte from the machine near the entry. Both the communal and private onsens were fantastic. So soothing after being out and about all day, and then you could follow up with one of the luxury massage chairs. The aircon worked really well and was quiet.  The staff were very friendly and helpful, despite not all having perfect english. A short walk from Naka Gora cable car station. Otherwise, a steep walk up the hill, which I did one night when I got in late after the cable car stopped working. No big deal if you're fairly mobile, but walking up would be too difficult for some people. I'd recommend not arriving late, and getting the Hakone Pass. I got a great discount by having Genius level 3 and booking well in advance (I think about 6-7 months).

“The hotel was well located next to the cable car and the private onsen was lovely - very worth booking! Disappointed wit”

I liked the private onsen experience and the dinner was delicious!

It was clean, beautiful onsens

“Good experience, overpriced overall”

Friendly and helpful staff Free perks such as coffee, matcha, sake, and massage chairs Kids had fun wearing yukatas and taking pictures in the lobby

“A gorgeous tucked away retreat with breathtaking views”

I loved that you could book the private onsen and additional add-ons using the mobile website

“A nice onsen hotel”

The room is spacious with very good view.

“On the whole, good.”

Beautiful surroundings. Rooms were spacious.

“Our first time as a couple staying in a ryokan and we had a great time. We liked that it wasn’t in a busy part of town s”

“Unforgettable time with my wife”

It was the most beautiful relaxing place to stay.

The location is very good, the hotel is a little bit old but very clean. the stuff is very friendly. the food is very traditional so you have to be ready.

“Ultimate Ryokan”

The perfect Ryokan. Amazing private pools. Astonishing meals.

“10/10 Food and Foilage”

A wonderful ryokan conveniently located not too far from Gora Station. The staff were exceptionally friendly and spoke English quite well, making our stay smooth and welcoming. The food was absolutely outstanding. The kaiseki dinner we enjoyed here was the best we had in Japan, and overall the cuisine ranks among the finest of our entire trip. Facilities were excellent, with both public and private onsens available at a reasonable rate. Our room overlooked stunning autumn foliage, making the experience even more memorable and serene.

Private onsen and dinner, WiFi in the rooms

They had free flow drinks (coffee, tea, cocoa), and was located conveniently near Naka-Gora station, which is how you get to Gora station. They provided torchlights a shuttle down to Gora as well if you so desire, just gotta book your slots. Onsen there was really soothing as well especially on cold nights.

“Not recommending this to others. Not hospitable, which is a shame for such a beautiful landscape.”

Onsen in our room was relaxing and the private one that we booked outside was lovely too. The staff were helpful in storing our suitcases. The massage chairs were excellent.

“Ok place, not great”

Private onsen