Onsen Guest House Tsutaya
Sokokura 240‐1
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Why people book this hotel
“Very kind and helpful staff”
“The staff was so kind to me and my kid”
“The capsule was spacious, with a comfortable matress and also having a small saf…”
“We had a very comfortable stay here”
“The common areas are cozy and super clean, also the onsen area is: the two hot s…”
“Also, really clean, the environment and the onsen”
“The location is well connected by bus to Hakone, lake Ashi and to the two main t…”
“Easy location to move around Hakone”
Overview
Boasting an open-air bath and views of mountain, Onsen Guest House Tsutaya is a recently renovated ryokan situated in Hakone, 6.5 km from Hakone-Yumoto Station. Free WiFi is available throughout the property and private parking is available on site. The accommodation features a lift, a shared kitchen and luggage storage for guests. Some units in the ryokan have private entrance and are fitted with wardrobe and tatami. There is a private bathroom with bidet in some units, along with slippers, a hair dryer and free toiletries. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Fuji-Q Highland is 48 km from the ryokan, while Shuzen-ji Temple is 48 km from the property. The nearest airport is Oshima Airport, 86 km from Onsen Guest House Tsutaya.
Traveller reviews
Eleonora
solo_traveller
June 15, 2026
“Cozy and amazing guesthouse, the onsen are a big plus”
This modern wooden guesthouse is surrounded by a beautiful nature scenery and make feel a peaceful vibe. The capsule was spacious, with a comfortable matress and also having a small safe to fit your own valuables. The common areas are cozy and super clean, also the onsen area is: the two hot springs onsen (outdoor and indoor) are a big plus and are perfect at evening time, opened until midnight. Very kind and helpful staff. The location is well connected by bus to Hakone, lake Ashi and to the two main train stations in the area (the bus stop is almost in front of the guest house).
Vivas
solo_traveller
June 13, 2026
The staff was so kind to me and my kid. Also, really clean, the environment and the onsen. Easy location to move around Hakone
Charmaine
extended_group
June 10, 2026
“We enjoyed our stay a lot and would recommend everyone to give this place a try!”
We had a very comfortable stay here! The capsule rooms were private and cozy, and you can request for portable fans from reception if you feel that it might get warm inside the pod. The onsen was amazing and they are tattoo friendly.
Robinson
solo_traveller
June 9, 2026
Everything. Good vibes, good onsen, all perfect
Patrick
solo_traveller
June 7, 2026
“Great place to stay in Hakone.”
Great location, great staff, nice experience.
Samir
solo_traveller
June 7, 2026
“Wonderful”
Wonderful stay. Wished we could've stayed longer.
Genevieve
extended_group
June 7, 2026
“Blissful”
Stella
solo_traveller
June 6, 2026
“Passable”
Nice free maps and board games. Outstanding spectacular scenery absolutely phenomenal.
Barnaby
solo_traveller
June 4, 2026
“An amazing stay”
I loved this place. Staff were incredibly friendly and helpful, the pod was spacious and had everything I needed, the lounge is an incredibly nice space to hang out in and the onsens are beautiful. Would highly recommend this to anyone in the area.
芒果西米露牛牛
solo_traveller
June 2, 2026
10 out of 10!
Aylin
solo_traveller
May 31, 2026
“Fantastic”
Everything
Jonathan
couple
May 24, 2026
“Gorgeous - my favourite accomodation in Japan that we stayed at”
It’s just so beautiful - the onsens were great, the rooms were beautiful, the scenery around it was great and the staff were very helpful.
Gytė
solo_traveller
May 20, 2026
Clean, modern yet cozy. Nice lounge area. Great onsen, if you go outside of top hours you get it for yourself. Kitchen is great and chemex coffee kit is amazing touch for a slow morning. Next to the bus stop, so easy to get around.
Daniela
solo_traveller
May 19, 2026
Everything! Perfect
Iida
solo_traveller
May 18, 2026
the mattresses are really thin so as I’m a side sleeper my hips got a bit sore.
VALENTIN
solo_traveller
May 17, 2026
“Incredible guesthouse with Onsen”
Nice atmosphere in this guesthouse with Onsen ! Superb Onsen, very friendly and helpful staff. Comfortable capsule room. Very clean facilities. Shared space with kitchen and living room is very welcoming and perfectly equipped.
Francesca
solo_traveller
May 15, 2026
“We had a beautiful time as a family of five staying in this hotel”
It was a beautiful property
Kasia
solo_traveller
May 11, 2026
“Perhaps the most beautiful place I have ever stayed at. Hospitable staff, calm, clean, fairly priced”
Quiet location with indoor and outdoor onsens for guests to soothe aching muscles after a long day's hike while listening to the birds sing and the waterfall below. It is possible to have the onsen to yourself at quiet hours, which is perfect for first-timers. The lounge area is thoughtfully and comfortably designed, and the kitchen equipped with beautiful crockery. The sleeping pods are comfortable and spacious, with plenty of room for luggage as well. The guesthouse was a very clean, calm and friendly environment.
Tumen
solo_traveller
May 10, 2026
Onsen was very little with one pool only
Anouk
solo_traveller
May 5, 2026
“An absolute gem”
An amazing place. We stayed in the family room with balcony. It was spacious and clean, lovely view of the mountains. The onsen was lovely. Communal kitchen and lounge were great. There were some toys for the kids as well. Kind and helpful staff. An absolute gem!
Facilities
Activities
Hot spring bath, Open-air bath, Public Bath
Food & Drink
Breakfast options
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area, Lift, Safety deposit box, Heating, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Kitchen
Shared kitchen
Parking
Parking on site, Private parking, Parking
Safety & security
Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Services
Vending machine (drinks), Luggage storage
Family Room with Balcony with Private Bathroom
The family room features air conditioning, a private entrance, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 4 beds and 1 futon.
Japanese-Style Room with Shared Bathroom
The family room offers a safe deposit box, an electric kettle, as well as a shared bathroom boasting a hairdryer and slippers. The air-conditioned family room features a flat-screen TV, tatami, a private entrance, a wardrobe as well as mountain views. The unit has 3 futons.
Superior Family Room with Private Bathroom
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds and 2 futons.
Standard Twin Room with Shared Bathroom
The twin room offers air conditioning, a private entrance, a balcony with mountain views as well as a shared bathroom boasting a hairdryer. The unit has 2 beds.
Superior Twin Room with Private Bathroom
The spacious twin room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The twin room features a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as mountain views. The unit has 2 beds.
Hotel Policies
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