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Onsen Guest House Tsutaya

Ryokan

Sokokura 240‐1

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hotel

Why people book this hotel

Friendly staff
9 mentions

Very kind and helpful staff

The staff was so kind to me and my kid

Comfortable rooms
7 mentions

The capsule was spacious, with a comfortable matress and also having a small saf…

We had a very comfortable stay here

Clean rooms
6 mentions

The common areas are cozy and super clean, also the onsen area is: the two hot s…

Also, really clean, the environment and the onsen

Great location
4 mentions

The location is well connected by bus to Hakone, lake Ashi and to the two main t…

Easy location to move around Hakone

Overview

Boasting an open-air bath and views of mountain, Onsen Guest House Tsutaya is a recently renovated ryokan situated in Hakone, 6.5 km from Hakone-Yumoto Station. Free WiFi is available throughout the property and private parking is available on site. The accommodation features a lift, a shared kitchen and luggage storage for guests. Some units in the ryokan have private entrance and are fitted with wardrobe and tatami. There is a private bathroom with bidet in some units, along with slippers, a hair dryer and free toiletries. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Fuji-Q Highland is 48 km from the ryokan, while Shuzen-ji Temple is 48 km from the property. The nearest airport is Oshima Airport, 86 km from Onsen Guest House Tsutaya.

Traveller reviews

E

Eleonora

solo_traveller

June 15, 2026

9

Cozy and amazing guesthouse, the onsen are a big plus

This modern wooden guesthouse is surrounded by a beautiful nature scenery and make feel a peaceful vibe. The capsule was spacious, with a comfortable matress and also having a small safe to fit your own valuables. The common areas are cozy and super clean, also the onsen area is: the two hot springs onsen (outdoor and indoor) are a big plus and are perfect at evening time, opened until midnight. Very kind and helpful staff. The location is well connected by bus to Hakone, lake Ashi and to the two main train stations in the area (the bus stop is almost in front of the guest house).

V

Vivas

solo_traveller

June 13, 2026

10

The staff was so kind to me and my kid. Also, really clean, the environment and the onsen. Easy location to move around Hakone

C

Charmaine

extended_group

June 10, 2026

10

We enjoyed our stay a lot and would recommend everyone to give this place a try!

We had a very comfortable stay here! The capsule rooms were private and cozy, and you can request for portable fans from reception if you feel that it might get warm inside the pod. The onsen was amazing and they are tattoo friendly.

R

Robinson

solo_traveller

June 9, 2026

10

Everything. Good vibes, good onsen, all perfect

P

Patrick

solo_traveller

June 7, 2026

10

Great place to stay in Hakone.

Great location, great staff, nice experience.

S

Samir

solo_traveller

June 7, 2026

10

Wonderful

Wonderful stay. Wished we could've stayed longer.

G

Genevieve

extended_group

June 7, 2026

10

Blissful

S

Stella

solo_traveller

June 6, 2026

5

Passable

Nice free maps and board games. Outstanding spectacular scenery absolutely phenomenal.

B

Barnaby

solo_traveller

June 4, 2026

10

An amazing stay

I loved this place. Staff were incredibly friendly and helpful, the pod was spacious and had everything I needed, the lounge is an incredibly nice space to hang out in and the onsens are beautiful. Would highly recommend this to anyone in the area.

芒果西米露牛牛

solo_traveller

June 2, 2026

10

10 out of 10!

A

Aylin

solo_traveller

May 31, 2026

10

Fantastic

Everything

J

Jonathan

couple

May 24, 2026

9

Gorgeous - my favourite accomodation in Japan that we stayed at

It’s just so beautiful - the onsens were great, the rooms were beautiful, the scenery around it was great and the staff were very helpful.

G

Gytė

solo_traveller

May 20, 2026

10

Clean, modern yet cozy. Nice lounge area. Great onsen, if you go outside of top hours you get it for yourself. Kitchen is great and chemex coffee kit is amazing touch for a slow morning. Next to the bus stop, so easy to get around.

D

Daniela

solo_traveller

May 19, 2026

10

Everything! Perfect

I

Iida

solo_traveller

May 18, 2026

9

the mattresses are really thin so as I’m a side sleeper my hips got a bit sore.

V

VALENTIN

solo_traveller

May 17, 2026

10

Incredible guesthouse with Onsen

Nice atmosphere in this guesthouse with Onsen ! Superb Onsen, very friendly and helpful staff. Comfortable capsule room. Very clean facilities. Shared space with kitchen and living room is very welcoming and perfectly equipped.

F

Francesca

solo_traveller

May 15, 2026

9

We had a beautiful time as a family of five staying in this hotel

It was a beautiful property

K

Kasia

solo_traveller

May 11, 2026

10

Perhaps the most beautiful place I have ever stayed at. Hospitable staff, calm, clean, fairly priced

Quiet location with indoor and outdoor onsens for guests to soothe aching muscles after a long day's hike while listening to the birds sing and the waterfall below. It is possible to have the onsen to yourself at quiet hours, which is perfect for first-timers. The lounge area is thoughtfully and comfortably designed, and the kitchen equipped with beautiful crockery. The sleeping pods are comfortable and spacious, with plenty of room for luggage as well. The guesthouse was a very clean, calm and friendly environment.

T

Tumen

solo_traveller

May 10, 2026

7

Onsen was very little with one pool only

A

Anouk

solo_traveller

May 5, 2026

10

An absolute gem

An amazing place. We stayed in the family room with balcony. It was spacious and clean, lovely view of the mountains. The onsen was lovely. Communal kitchen and lounge were great. There were some toys for the kids as well. Kind and helpful staff. An absolute gem!

Facilities

Activities

Hot spring bath, Open-air bath, Public Bath

Food & Drink

Breakfast options

General

WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area, Lift, Safety deposit box, Heating, Non-smoking rooms

Internet

Internet services, WiFi, Free WiFi

Kitchen

Shared kitchen

Parking

Parking on site, Private parking, Parking

Safety & security

Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Services

Vending machine (drinks), Luggage storage

Family Room with Balcony with Private Bathroom

The family room features air conditioning, a private entrance, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 4 beds and 1 futon.

Max 6 guests 33 1 bedroom 1 bathroom
Japanese-Style Room with Shared Bathroom

The family room offers a safe deposit box, an electric kettle, as well as a shared bathroom boasting a hairdryer and slippers. The air-conditioned family room features a flat-screen TV, tatami, a private entrance, a wardrobe as well as mountain views. The unit has 3 futons.

Max 3 guests 22 1 bedroom 1 bathroom
Superior Family Room with Private Bathroom

The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds and 2 futons.

Max 4 guests 33 1 bedroom 1 bathroom
Standard Twin Room with Shared Bathroom

The twin room offers air conditioning, a private entrance, a balcony with mountain views as well as a shared bathroom boasting a hairdryer. The unit has 2 beds.

Max 2 guests 13 1 bedroom 1 bathroom
Superior Twin Room with Private Bathroom

The spacious twin room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The twin room features a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as mountain views. The unit has 2 beds.

Max 2 guests 31 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 06:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that guests under 18 years old are not allowed in shared dormitories and must book a private room. The parking lot spaces are limited and requires advance reservations. Please contact us prior to arrival. If the parking lot is full, you will not be able to use the parking lot. Parking fee is ¥1,000 per car per night.
Last updated: Apr 11, 2024, 11:02 AM

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