Matsuzakaya Honten
Ashinoyu 57
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Why people book this hotel
“Exceptional historic ryokan with a fantastic staff”
“Great service and extremely polite staff”
“The room and private onsen was authentic and great, and the dining experience wi…”
“Spacious room”
“Everything was clean and well organized, the food was incredible, and the room w…”
“Very quiet and clean facilities”
“It’s absolutely worth it”
“After sleeping well on our enormous bed we had a traditional multi-component bre…”
“The staff was 10/10, the sauna and the pool were incredible, and the room was be…”
Overview
Matsuzakaya Honten offers a hot spring bath and free private parking, and is within 14 km of Hakone-Yumoto Station and 42 km of Shuzen-ji Temple. Among the facilities of this property are a restaurant, a 24-hour front desk and luggage storage space, along with free WiFi throughout the property. Guests can use the public bath and the open-air bath, or enjoy mountain views. The units in the ryokan are fitted with a coffee machine. There is a private bathroom with bath in some units, along with bathrobes, slippers and a hair dryer. All units will provide guests with air conditioning, a safety deposit box and a flat-screen TV. Guests at the ryokan can enjoy an Asian breakfast. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Kowakudani Station is 5.4 km from Matsuzakaya Honten. The nearest airport is Oshima Airport, 79 km from the accommodation.
Traveller reviews
Tor Damian
extended_group
June 13, 2026
“A truly exceptional traditional ryokan that's been around for over 360 years. Highly recommended.”
Exceptional historic ryokan with a fantastic staff. The room and private onsen was authentic and great, and the dining experience with local foods prepared in the traditional way was a real treat. It's hard to overstate how good the service and atmosphere is.
Vladyslav
couple
May 5, 2026
“Exceptional experience in historical place. Strongly recommended!”
Great service and extremely polite staff!
Richard
couple
April 28, 2026
“Beautiful place. Lovely people and really convenient to get around the area. Would recommend”
Fabulous service. Amazing dinner. Private Onsen. Complimentary drinks.
AI HUA
couple
April 28, 2026
“Comfortable and relaxing .”
Staff were very helpful and always smiling. They helped to carry our luggages . Chef was very accommodating to our diet constraint and even made a last minute change upon request; very talented. Different kaiseki menus for dinner . Spacious room . Complimentary drinks , beers and very light snacks . Very peaceful and quiet stay .
Filippo
couple
April 23, 2026
Everything
Thomas
couple
April 20, 2026
“Top indulgent Japanese hotel with private onsen”
Truly the most exceptional hotel we have ever stayed in, perfect for ending our two week holiday to Japan. We were greeted with tea and light snacks by the friendliest staff, and were show to our room (which was really four connected rooms included a geothermally heated onsen in our bathroom). We helped ourselves to complimentary snacks and drinks in our room and changed into our Yukatas. Downstairs, we made use of the complimentary alcoholic drinks bar and sat on comfy sofas listening to soft jazz watching the trees in the garden. We then made use of the private outdoor onsen and headed for our included 8 course meal which was totally stunning, allowing us the opportunity to try a whole array of different Japanese cuisines. After sleeping well on our enormous bed we had a traditional multi-component breakfast and bade farewell to the loveliest hotel.
Mary
couple
April 19, 2026
“Relaxation in a traditional environment, warm spring baths, excellent food and staff that are hospitable and friendly.”
Everything, it was a unique experience.
Nicola
solo_traveller
April 16, 2026
The food, onsen and staff were fantastic. A very relaxing getaway once I arrived.
Rinat
couple
March 27, 2026
“The stay was amazing! Overall, it was an unforgettable experience.”
Absolutely incredible! The service was 10/10, the food was perfectly customized for us, and the staff were amazing. The peaceful atmosphere and the overall experience were truly one of a kind. Everything was clean and well organized, the food was incredible, and the room was large and spacious. I’ve never experienced anything like this—highly, highly recommended!
Silvana
extended_group
March 18, 2026
Of my entire 3 week trip in Japan, this was the best hotel I stayed at. The staff was 10/10, the sauna and the pool were incredible, and the room was beautiful,everything was perfect. I would come back without thinking twice. It’s absolutely worth it. Thank you for everything.
Fong
couple
March 5, 2026
“Ryogan dream”
Everything. The open-air natural onsen in our room was so relaxing. The service was exceptional, friendly but not overwhelming. We were so well fed and well looked after. Would definitely come back!
Johanna
couple
January 20, 2026
Very quiet and clean facilities. The meals were exceptionally tasty and carefully prepared, it felt like a luxurious meal. The public bath was relaxing and calm, the room was very big and comfortable we appreciated the free drinks in our room. It is a good idea to have a small shop and offer local souvenirs to be able to support local businesses in the area.
Jeongmin
couple
January 9, 2026
All staffs are very kind and friendly. They were care about all about the customer what there need it.It made me happy that you remembered everything I said. I visited on my birthday, and thank you so much for celebrating it so warmly. I would definitely come back ❤️
Kelly
couple
December 28, 2025
“Expensive but authentic.”
The property is unique and the history is fantastic to learn about. The fact you have an onsen in your room is great.
Joey Chew Ruo
extended_group
December 25, 2025
“Absolutely amazing”
Everything! From the service, the food, the room to the private onsen. MIND BLOWING!
Nathalie
couple
December 10, 2025
“Beautiful traditional hotel with private onsen”
The style, the room…beautiful place.and the staff.
U-Glen
couple
October 23, 2025
“Very enjoyable, loved the onsens.”
The private onsens - they were very warm, in a beautiful outdoor setting and available to book for free (unlike some other ryokans where the public ones are free but the private onsens only available for an additional fee). Meals were also very good.
Augustin
couple
October 2, 2025
“Good onsen but value not great”
Very nice and polite staff
Agnes
couple
June 11, 2025
“We felt like we were in a comfortable bubble the whole time we stayed there.”
We loved our room - it was spacious but cozy, traditional but also modern at the same time.
Emily
extended_group
May 11, 2025
“Fantastic!”
Everything- very beautiful ryokan with fabulous facilities, fantastic food and lovely staff. Then Onsens were great.
Facilities
Activities
Massage, Hot spring bath, Open-air bath, Public Bath, Back massage, Neck massage, Foot massage
Entertainment and family services
Board games/puzzles
Food & Drink
Wine/champagne, Breakfast options, Special diet menus (on request), Restaurant
General
Non-smoking rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Allergy-free room, WiFi available in all areas
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace
Parking
Parking, Free parking, Parking on site, Private parking
Reception services
Invoice provided
Safety & security
Key access, Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property
Services
Shared lounge/TV area, Daily housekeeping, 24-hour front desk, Luggage storage
Exective Family Room with Hot Spring Open-Air Bath "Gyokoso"
This family room features a private open-air bath. The spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The family room offers a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV, as well as garden views. The unit offers 2 beds and 2 futons.
Exective Family Room with Hot Spring Open-Air Bath "Sensintei"
Guests will have a special experience as this family room features a private open-air bath. The spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The family room offers a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV, as well as garden views. The unit offers 2 beds and 2 futons.
Luxury Room with Tatami Area and Open-Air Bath
This twin room features a private open-air bath. The spacious twin room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The twin room offers a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.
Premium Room with Hot Spring Open-Air Bath "Akebono"
The spacious twin room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The twin room features a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV, as well as garden views. The unit offers 1 bed.
Premium Room with Tatami Area and Open-Air Bath A
This twin room features a private open-air bath. The spacious twin room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The twin room features a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV, as well as garden views. The unit has 2 beds.
Standard Room with Tatami Area A
Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV, tatami, a coffee machine, a wardrobe as well as mountain views. The unit offers 2 beds.
Superior Twin Room with Shower (Kakumeikan)
The spacious twin room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. The twin room offers a wardrobe, a safe deposit box, heating, a flat-screen TV, as well as mountain views. The unit offers 2 beds.
Twin Room with Bath
The spacious twin room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a hairdryer. The twin room provides a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.
Twin Room with Bathroom
The spacious twin room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The twin room provides a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.
Deluxe Room with Indoor Hot Spring Bath "Kumoi"
The spacious quadruple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The quadruple room offers a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds and 2 futons.
Deluxe Room with Indoor Hot Spring Bath 'Kozue"
The spacious quadruple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The quadruple room offers a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV, as well as mountain views. The unit has 2 beds and 2 futons.
Premium Room with Hot Spring Open-Air Bath "Tokiwa"
The private open-air bath is a top feature of this quadruple room. The spacious quadruple room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The quadruple room features a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds and 2 futons.
Premium Room with Hot Spring Open-Air Bath "Wakamatsu"
Guests will have a special experience as the quadruple room features a private open-air bath. The spacious quadruple room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The quadruple room provides a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV, as well as garden views. The unit has 2 beds and 2 futons.
Premium Room with Tatami Area and Open-Air Bath B
This quadruple room's special feature is the private open-air bath. The spacious quadruple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The quadruple room offers a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds and 2 futons.
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