Hotel San Carlos
Ave Reforma 7-89 Z10
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Excellent staff, service and attention to the customer”
“Staff were very helpful”
“Bed was comfortable and room was large enough”
“Quiet, modern and spacious room”
“Location was great”
“Secure location, friendly security guards who always kindly open the doors for u…”
“We loved the little pool and outdoor seating area in the garden”
“Lovely little oasis complete with pool and friendly staff”
“Bathroom was clean”
“Really clean”
“It is nice but I did get a room which I thought was significantly nicer than the…”
“No hair dryer for the price”
Overview
Set 5 minutes’ drive from central Guatemala City and on Avenida de la Reforma, Hotel San Carlos features an outdoor swimming pool and a restaurant. It offers attractive rooms, suites and apartments with free Wi-Fi. Surrounded by gardens, Hotel San Carlos offers accommodation with simple, modern décor. There is a coffee maker, cable TV and a desk. Apartments and suites also include seating areas. There is a kitchenette with a fridge, microwave, coffee maker and toaster. Shops can be found in the streets surrounding the hotel. Guatemala’s Zona Viva district and old town are just over 1 km away. Industria Sur Metro Station is a 5-minute walk from the San Carlos. La Aurora Airport is less than 3 km away.
Traveller reviews
robert
solo_traveller
June 10, 2026
“Welcoming, comfortable with questionable service including bar and restaurant.”
Bed was comfortable and room was large enough. Bathroom was clean. Location was great.
Ahmed
solo_traveller
May 31, 2026
“so nice stay in beautiful place”
My stay was an exceptional blend of top-tier comfort and outstanding hospitality, making it the perfect home away from home
Sacha
solo_traveller
April 20, 2026
“Excellent, It felt like living in mansion”
Excellent staff, service and attention to the customer. A beautiful property that make you feel at home
Maria
couple
March 19, 2026
Very secure. Really clean. Staff were very helpful.
Tom
solo_traveller
December 21, 2025
“All in all pretty good but not worthy of the price tag yet”
It is nice but I did get a room which I thought was significantly nicer than the others despite being the same price.
HEATHER
couple
September 23, 2025
“Secure and comfortable hotel. Great location close to the airport and cafes.”
Secure location, friendly security guards who always kindly open the doors for us and greeted us and all the very kind reception staff. Walking distance to cafes, restaurants and mall. Quiet, modern and spacious room. Large comfortable bed and good wifi. Very close to the airport only 15mins by Uber to the airport. We arrived very early morning and they let us check into our room when we arrived which was very helpful for us. We loved the little pool and outdoor seating area in the garden. We would highly recommend and stay here again.
Petra
family_with_children
August 18, 2025
“Very nice, clean and comfy stay with a very helpful staff.”
Everything great except for the food. Skip the breakfast. Also, the kitchen in the apartment could use some basics like salt, pepper, and oil.
Rodgers
couple
January 29, 2025
“An oasis well located in distance to the airport and zone 10 restaurants.”
Lovely little oasis complete with pool and friendly staff.
John
couple
January 20, 2025
“The hotel was stylish & comfortable”
Room was spacious Breakfast was good Staff were attentive & helpful
Mikko Kääriäinen
family_with_children
December 4, 2024
Great staff and pool.
Marjella
family_with_children
November 8, 2024
The staff was amazing and very helpful. Great breakfast!
Marius
couple
October 26, 2024
“Convenient location but worn.”
Friendly staff and efficient check in. Buffet bfast was good.
Christie
couple
September 3, 2024
“Fantastic staff, appealing common areas to lounge and enjoy the beautiful outdoor areas”
Staff, Common areas to lounge
Silvia
solo_traveller
August 3, 2024
“Avarage”
The location is good. The room was simple, not updated for a long time. No hair dryer for the price
HEMAL BIPINCHANDRA
solo_traveller
June 24, 2024
Classic property
Ariel
solo_traveller
June 23, 2024
“Excellent”
Wonderful
Rene
couple
June 9, 2024
“Good choice. Not cheap but worth it.”
Location , very close to the airport, restaurants, cafes. Helpful friendly staff.
Julio Cesar
solo_traveller
May 18, 2024
“Tranquilidad total”
Normal
jacob
couple
April 22, 2024
Seize and set up
miguel502
couple
April 16, 2024
“nice stay for a night”
it is like a little museum. close to several embassies
Facilities
Activities
Fitness centre, Themed dinner nights, Live sport events (broadcast)
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Kid meals, Coffee house on site, Restaurant, Bar, Snack bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, WiFi available in all areas, Non-smoking rooms, Family rooms, Safety deposit box, Soundproof rooms
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor pool, Outdoor pool (all year), Garden, Terrace, Outdoor furniture
Parking
Free parking, Parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool, Shallow end
Safety & security
24-hour security, Security alarm, CCTV in common areas, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Lockbox key collection at the property
Services
Grocery deliveries, Airport shuttle (additional charge), Shared lounge/TV area, Tour desk, Fax/photocopying, Airport shuttle, Laundry, Dry cleaning, 24-hour front desk, Room service
Transport
Airport pick up, Airport drop off
Comfort Room
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
One-Bedroom Apartment
This attractive apartment has simple, modern décor. There is free Wi-Fi, a coffee maker, cable TV and a desk. It includes a king-size bedroom, a living area, and a kitchenette with a fridge, microwave, coffee maker and toaster.
Standard Room
This attractive room has simple, modern décor. There is free Wi-Fi, a coffee maker, cable TV and a desk.
Standard Double Room with Two Double Beds
This attractive room has simple, modern décor. There is free Wi-Fi, a coffee maker, cable TV and a desk.
Suite
This attractive suite has simple, modern décor. There is free Wi-Fi, a coffee maker, cable TV and a desk. It includes a king-size bed, a sofa bed and a kitchenette with a fridge, microwave, coffee maker and toaster.
Two-Bedroom Apartment
This attractive apartment has simple, modern décor. There is free Wi-Fi, a coffee maker, cable TV and a desk. It includes a king-size bedroom, a room with 2 double beds and a living area. The kitchenette comes with a fridge, microwave, coffee maker and toaster.
Hotel Policies
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