Hotel Portobelo
Avenida Juarez, 687
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Why people book this hotel
“Location, room and helpful staff”
“Yes but they don’t provide ice and have limited the room from 4 bottles of water…”
“Very close to a subway station and to almost all points of interest”
“Really good value close to the historic centre (7mins walk) and a comfortable an…”
“Friendly and helpful staff”
“Good location, helpful staff, nice large room”
“Very clean, kind staff, comfy bid bed with lots of pillows”
“I really loved how clean the room was and how convenient the location is”
“Great value for money with the spa bath next to the bed”
“Comfortable and great location for the price”
“Important to mention the great underground free safe parking”
“-With air conditioning, elevator, parking, restaurant, bar”
Overview
Situated in the historic district of Guadalajara, Hotel Portobelo is close to all main tourist attractions. It offers air-conditioned rooms with private bathroom, a flat-screen TV and free Wi-Fi. Hotel Portobelo features a 24-hour front desk, a bar and a buffet restaurant. Other facilities include a 24-hour room service and free private parking. This hotel is also located in Avenida Vallarta Avenue. Here you will find numerous bars and restaurants. You can drive to Guadalajara International Airport or the Bus Station in approximately 30 minutes.
Traveller reviews
Andy
couple
June 6, 2026
“I would stay there again”
I liked the sofa and hot water
Eduardo
couple
March 29, 2026
“Agradable”
Si
Lisa
family_with_children
March 19, 2026
“Don't question it. Go ahead and book this place”
Very clean, kind staff, comfy bid bed with lots of pillows. Beautiful rain shower with glass doors.
Darren
family_with_children
March 6, 2026
Excellent hotel!
Darren
family_with_children
March 6, 2026
Everything excellent. Newly refurbished!
Peter
family_with_children
January 27, 2026
“Lovely clean Hotel”
Everything lovely hotel
Man
couple
July 17, 2025
Very close to a subway station and to almost all points of interest
Diane
solo_traveller
June 9, 2025
“Safe clean and comfortable hotel”
Really good value close to the historic centre (7mins walk) and a comfortable and clean hotel. Felt secure with front desk and cctv and a safe in the room and very quiet. Friendly and helpful staff.
Jayden
solo_traveller
April 11, 2025
“Mostly good :)”
Good location, helpful staff, nice large room. The room was not very well sound proofed so you could hear everything from the street - which for me is not a problem - but some people may struggle to sleep. The biggest issues were the wifi (poor connection, and if you could connect it was patchy and nothing would load sometimes), and the lack of a fridge in the room to store food and drinks to keep cold. The bed was also quite short, I'm 6ft and I had to curl up to get my legs into the bed. Wouldn't be comfortable for taller people.
Lois
couple
March 19, 2025
“Enjoyed this hotel enough to add 2 nights”
we added 2 nights to our booking so our review was done on those nights. Important to mention the great underground free safe parking.
Joseph
couple
March 17, 2025
“Lovely”
Central, kind reception
John
couple
February 2, 2025
Great value for money with the spa bath next to the bed!
Bruce
couple
January 2, 2025
“Other than the credit card issues, we’re very happy with our stay, would be glad to return.”
Location, room and helpful staff.
Damon
extended_group
December 23, 2024
Yes but they don’t provide ice and have limited the room from 4 bottles of water to 3 bottles
Ken
couple
November 21, 2024
Check in Process. Very slow this time
Zabdiel
couple
November 7, 2024
“Great place to by at Guadalajara city.”
I really loved how clean the room was and how convenient the location is!
Karen
couple
October 27, 2024
Comfortable and great location for the price
Alfonsina
couple
October 25, 2024
“Everything good, only a couple of details.”
-Very good location, close to the downtown. -The bed and the pillows was confortable. -Enough towels, enough bed clothes. -The staff was super nice and friendly. -With air conditioning, elevator, parking, restaurant, bar. -Super clean.
Mark
family_with_children
September 26, 2024
“A very happy stay.”
Location was perfect for our wishes. We walked almost everywhere, but transit was also at the doorstep. Staff were excellent. Room very clean and comfortable.
Felix emilio
couple
September 2, 2024
“Agradable”
En general cumplió mis expectativas
Facilities
Accessibility
Visual aids: Braille, Visual aids: Tactile signs
Activities
Tour or class about local culture, Live music/performance, Live sport events (broadcast), Evening entertainment
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Restaurant, Bar, Breakfast in the room
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Facilities for disabled guests, Lift, Safety deposit box, Soundproof rooms, Non-smoking rooms, WiFi available in all areas, Heating, Non-smoking throughout, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Parking
Parking garage, Parking on site, Private parking, Free parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Services
Shuttle service, Ironing service, Car hire, Tour desk, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Luggage storage, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Daily housekeeping, Grocery deliveries
Double Room with Two Double Beds
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Standard Room
This air-conditioned room features a private bathroom, a flat-screen TV and free Wi-Fi.
Hotel Policies
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