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Bay Gardens Marina Haven

Hotel

Rodney Bay

hotel
hotel

Why people book this hotel

Friendly staff
9 mentions

Very good breakfast, helpful and happy staff

Staff friendly

Great location
6 mentions

Shuttle bus between sister hotels, town and beach

Great location for Rodney Bay marina

Comfortable rooms
6 mentions

Spacious rooms, good pool area, lovely little souvenir shop

The room was very comfortable and welcoming

Breakfast available
5 mentions

Very friendly staff, great breakfast with plenty of variety

We were satisfied with the breakfast, food was well prepared and tasteful

Pool
2 mentions

Pool

Clean rooms
1 mentions

Good sized, clean and functional room with nice views (top floor)

Overview

This hotel is located less than 1 km from Rodney Bay Marina in Gros Islet and features free Wi-Fi, an outdoor swimming pool and car rental. Palm Haven also has an on-site restaurant and bar. Each room at this property features nautical themed décor, a cable TV and a safety-deposit box. They also come with a balcony or terrace, as well as a coffee maker and small seating area. The property’s restaurant serves a fixed menu all day, and offers seasonal buffets and room service. Guests will find other dining options within 2 km of Palm Haven.Six one-hour Splash Waterpark passes are included per room. The island’s popular Reduit Beach is 2.5 km from the hotel, and the capital city of Castries is located within a 15-minute drive. The tour desk can help guests arrange activities. George F.L. Charles Airport is 10 km away.

Traveller reviews

R

Roger Mann

couple

May 1, 2026

2

shocking & avoid the place

Nothing - we had the change our reservation there and thank god it was only for 1 night. After the guy at check-in had spoken to the reservations team I was told we would get a refund for the unused nights - I am still waiting!!

J

Jones

couple

April 13, 2026

8

I really enjoyed my stay

B.Fast was good

M

Marina

couple

February 13, 2026

9

Very good breakfast, helpful and happy staff. Shuttle bus between sister hotels, town and beach. Spacious rooms, good pool area, lovely little souvenir shop

S

Schwieso

solo_traveller

January 3, 2026

7

Staff friendly

R

Robert

solo_traveller

December 24, 2025

8

Very comfortable, pleasant and memorable stay.

Very friendly staff, great breakfast with plenty of variety. Good sized, clean and functional room with nice views (top floor). Great location for Rodney Bay marina.

A

ahmed

solo_traveller

October 15, 2025

6

The crew is the best thing in that place but the rest needs a lot of improvment.

The crew is very nice.

C

Carol

couple

September 16, 2025

6

Location, Convenience, Budget friendly.

Location and most staff willing to help.

J

Jean-Élie

family_with_children

September 12, 2025

5

There was loud music by the pool from 4pm to 10pm. This cannot be acceptable if we would like to rest.

J

John

couple

August 22, 2025

7

wonderful and satisfying

We were satisfied with the breakfast, food was well prepared and tasteful. The room was very comfortable and welcoming. The service staff was very accomodating and informative.

M

Marjorie

family_with_children

April 21, 2025

8

The experience exceeded my expectations in many respects.

The view of the Marina was amazing and the option to access the room from the front or back door was great.

S

Stefano Francisco

extended_group

March 2, 2025

1

Too many problems with FD. They didn’t read my email that we were arriving late and gave away our room letting us waitin

Pool

M

Michael

couple

February 10, 2025

8

Friendly ….

M

Maria

couple

January 25, 2025

1

I would not stay at this property again. I was not accommodated for at their sister Hotel either at the bay Gardens reso

There was not much to like about the property. The images did not represent what was shown of the property online.

R

Raymond

solo_traveller

January 18, 2025

7

Don’t expect any level of customer service here

Good location for the marina

K

Karen

couple

December 1, 2024

5

Over priced mediocre hotel.

There was a shuttle bus that took you to the beach and other hotels which made it tolerable.

C

Charles

solo_traveller

November 8, 2024

5

Pleasant and convenient (ish) for a working trip and short stay

The room was nicely set out. The TV worked well enough and the desk was just about suitable to work form. Almost all of the staff were friendly and helpful. The breakfast and evening meal included were both good.

B

Brian

family_with_children

August 2, 2024

10

Great...wonderful...fantastic

Staff

B

Brett

family_with_children

June 30, 2024

10

St lucia mad crazy gooe

Friday night street party is a must absolutely mad loved it coming back for it again Also resort 6 hour 2 for 1 happy hour..rum punch..

C

Chihliang

couple

June 29, 2024

5

Room facility is fine, location is relatively convenient, shuttle service is good.

D

Ducreay

family_with_children

June 26, 2024

10

The friendliness of the restaurent/bar/reception staff made our stay very enjoyable.

Fantastic breakfast. As a Caribbean person from Dominica all I missed was codfish as a menu item.

Facilities

Activities

Golf course (within 3 km), Water park, Happy hour

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Wine/champagne, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Non-smoking rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Outdoor pool (all year), Garden, Outdoor furniture

Parking

Parking, Free parking, Parking on site, Private parking, Street parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming pool, Swimming Pool, Pool/beach towels, Sun loungers or beach chairs

Safety & security

24-hour security, Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals

Services

Shuttle service, Daily housekeeping, Shuttle service (free), Car hire, Tour desk, Fax/photocopying, Luggage storage, Business centre, Laundry, Dry cleaning, Ironing service, 24-hour front desk, Room service, Meeting/banquet facilities

Superior Room King

This air-conditioned room features a cable TV, safety-deposit box, refrigerator and private bathroom with a shower and toilet. Guests also enjoy a balcony or terrace, a coffee maker, small desk with chairs, a cozy lounge chaise & adjoining doors. Wi-Fi is available throughout.

Max 2 guests 10 1 bedroom 1 bathroom
Superior Room Double

This air-conditioned room features a excellent ocean views, a cable TV, refrigerator and private bathroom with a shower and toilet. Guests also enjoy a balcony or terrace, a coffee maker and small desk with chairs. Wi-Fi is available throughout.

Max 4 guests 10 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 00:00
Check-outFrom 11:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 12:05 PM

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