“Reservation not honoured; rude treatment abounded”

Nothing: I was treated abominably and falsely accused.

Big rooms. Fridge and microwave in each room

“Always a great stay!!!”

Size of room great and having fridge and microwave bonus.

“Always a great stay.”

The staff was great. we happened to be there the night of the corporate appreciation and it was great to be able to sit there in the room with the various people watching the Blue Jays game and having a drink and a nice meal. I think the room size is perfect and having a microwave a fridge a sink a coffee maker right there is a bonus.

“An unexpectedly classy hotel in the north country!”

The breakfast was well rounded. The hotel was well appointed and immaculate.

Very clean and hospitable

Very friendly

“Overall it was good, clean, quiet and the price was reasonable for time of year.”

Liked the size of the room, kitchenette, A/C, comfortable beds, location, free parking, close to shopping, friendly staff, good breakfast, and cleanliness. Liked I got most of what I requested when I booked. I did ask for a room on the non-road side, so facing parking lot and it was very quiet.

“Disappointed”

I've stayed here a few times this year. The first time was great, the room was clean, and the bed was comfy. I thought I had found the spot to stay for all my visits. The second time, the room was clean, and the bed was not comfy. Severely overused bed, huge dip in the center, and lumpy. Hoped it was a fluke since the hotel was packed. This time.. dirty shower with clumps of someone's hair left behind, thermostat didn't change temps unless you mashed buttons - even after "it was fixed" and the bed was so uncomfortable I couldn't stay asleep. I won't stay here again after this last visit as I hoped the second was a fluke due to it being so busy - but this time the hotel was not busy at all.

Spacious and comfy

“Comfortable and a high standard of Hotel”

Everything was very good. Bed, bedding, comfort of the room and the staff were happy and helpful.

It was clean, beautiful and everything looked new. Breakfast was standard, fresh and looked good but it was not entirely clear why to put fake eggs and pastries, but everything else was on top, I would have stopped here again.

“Graduation”

Large rooms. Lots of seating. Great breakfast.

Wonderful hotel best of 7 on our alberta bc vacation. Rooms were large particularly my accessible room. Each room had 2 complimentary bottles of water and chocolates,a full size refrigerator and coffee machine. Large breakfast area with better than average breakfast. Lucky on Tuesdays customer appreciation includes free food and wine or beer. Would highly recommend this hotel to anyone staying in grande prairie

The staff were very friendly and having a hot breakfast in the morning was a really nice way to start your day. We had a very nice size room that had a microwave, a fridge, which is always a bonus. It also had a nice working area if you were on a business trip and needed to do work.The bed was comfortable along with just the right amount of comfortable bedding. Loved the large shower.

Nice and new hotel, felt like a home

The room was so spacious with a full sized fridge.

Everything was super excellent staff excellent service excellent room

Clean and big roomd

“Excellent”