Hyatt Place Grand Rapids Downtown
140 Ottawa Avenue
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Why people book this hotel
“The location was great and the room was very comfortable”
“Proximity to everything, we attended a concert at the Van Andel and the walk was…”
“Location and size of rooms”
“Hotel bathroom”
“with a very comfortable clean room”
“Room and bathroom was clean”
“The staff were friendly and helpful and the room was nice”
“Central location for any purpose of travel Food at bar is great Complimentary Br…”
“Breakfast was OK, but we wanted a full breakfast so we were able to find two goo…”
Overview
Set 500 metres from Devos Hall, Hyatt Place Grand Rapids Downtown offers 3-star accommodation in Grand Rapids and has a fitness centre, a restaurant and a bar. The property is around 700 metres from Gerald R. Ford Presidential Museum, less than 1 km from Grand Valley State University - Pew Campus and 4.4 km from Aquinas College. The hotel offers an indoor pool and a 24-hour front desk and free WiFi. At the hotel all rooms are fitted with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a bath or shower, free toiletries and a hairdryer. All guest rooms will provide guests with a fridge. Guests can make use of the business centre or relax in the snack bar. Popular points of interest near Hyatt Place Grand Rapids Downtown include Grand Rapids Art Museum, DeVos Place and Van Andel Arena. The nearest airport is Gerald R. Ford International Airport, 19 km from the accommodation.
Traveller reviews
Hugues
family_with_children
June 22, 2025
Good hôtel.
KRISTIE
family_with_children
February 13, 2025
The location was great and the room was very comfortable.
AK
solo_traveller
October 24, 2024
“ok”
not good
Paul
family_with_children
January 24, 2024
“Excellent”
Proximity to everything, we attended a concert at the Van Andel and the walk was fast, and restaurants were close.
Santiago
family_with_children
November 27, 2023
“Nice place to stay in Grand Rapids, MI”
Location and size of rooms
Arthur
solo_traveller
August 29, 2023
“A nice hotel in a nice part of Downtown.”
The hotel was ideally located in Downtown. The staff were friendly and helpful and the room was nice.
Michael
extended_group
July 17, 2023
Ease of use of facilities.
Cathy
extended_group
July 15, 2023
“Was ok, due to cost I’ll probably not return.”
Hotel bathroom
Sujatha
family_with_children
June 15, 2023
“Overall a very good stay”
Location: proximity to DeVos Centre and grocery stores
Alph
solo_traveller
May 23, 2023
“ok”
not good
Fleur
solo_traveller
September 7, 2022
“comfortable, great location”
close proximity to coffee, food and the river
Lenro
solo_traveller
April 17, 2022
“privileged to stay here!”
Central location for any purpose of travel Food at bar is great Complimentary Breakfast included People are great and very helpful Facilities are awesome (gym, pool, boardrooms) Recommend it for short stay, long stay, work, travel. Best place to connect you to the heart of Grand Rapids.
Jill
couple
April 7, 2022
“One elevator down the other one so slow it could take 15 minutes to get on. We were on the 9th floo”
The elevators
Barry
couple
January 4, 2022
“Nice hotel, but we need heat in Michigan in the winter.”
Breakfast was OK, but we wanted a full breakfast so we were able to find two good restaurants nearby. Location was great - heart of downtown, easily walkable to many shops, restaurants and attractions.
Bridget
extended_group
November 8, 2021
“Weekend Stay”
Downtown convenience. with a very comfortable clean room.
Sharon
solo_traveller
October 22, 2021
“It was a good place to stay”
Not what I expected
Carol
couple
September 28, 2021
“Great location for seeing Artprize. Over priced and customer service was lacking.”
Bed was comfortable. It was quiet.
MICHAEL
couple
July 20, 2021
“Not happy”
Room and bathroom was clean.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Fitness, Fitness centre, Indoor pool, Happy hour
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Restaurant, Bar, Breakfast options, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site, Snack bar
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
Minimarket on site, Non-smoking throughout, Air conditioning, Allergy-free room, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Heating
Internet
Free WiFi, WiFi, Internet services
Parking
Parking, Parking garage, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Heated pool, Pool/beach towels, Swimming pool
Safety & security
Carbon monoxide detector, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Self check-in
Lockbox key collection near the property, Digital key access
Services
Fax/photocopying, Luggage storage, Business centre, Meeting/banquet facilities, 24-hour front desk
Queen Room with Two Queen Beds and Accessible Tub - Disability Access
The spacious family room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This family room has a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 3 beds.
Queen Room with Two Queen Beds and Garden View
This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Queen Room with Two Queen Beds with Sofa Bed and City View
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Standard Queen Room with Two Queen Beds and Sofa Bed
This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
King Room with Roll-In Shower and sofa bed - Disability Access
The spacious quadruple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This quadruple room features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 2 beds.
King Room with Sofa Bed and City View
This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room with Sofa Bed and Garden View
This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Specialty King Room with Sofa Bed
This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Standard King Room with Sofa Bed
This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Hotel Policies
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