Service was superb, personnel was kind and warm all across the board.

“Excellent for Families”

The new pool is great, specially designed for families with kids or elderly relatives. Delicious breakfast, wonderful staff. The Tennis instructor is excellent even if you are an experienced player or a beginner.

“What a paradise!”

The service of the staff was outstanding. The food was excellent and there were plenty of options.

“Una estancia insuperable...”

“A perfect lazy getaway”

The hotel grounds are stunning with super gardens. The main pool is surrounded by beautiful mango trees (among others) which provide welcome shade. The staff were wonderful, very attentive and helpful. The food in the restaurant is not exceptional but perfectly good enough to keep us well fed.

“Comfortable but disappointing- overpriced food and dirty”

Good and comfortable rooms.

WiFi was not good

“Almost Amazing”

Staff is very friendly and attentive, and the restaurant offers a wide variety of food. The grounds are nice to walk through, but remember to bring insect repellant. Bed was comfortable and the shower was very nice.

Great price/quality-ratio

I liked the hospitality and the staff.

“normal”

el piso alrededor de la piscina,los jardines realmente horribles

“I didn't like being overcharged”

The spaces

a wonderful setting in a vast parklike ground with beautiful big trees ( palms, mango etc), somehow hidden on the fringe of a busy town. A perfect place to get a rest from a longer road trip or for a stop on the way back to Bogota. Especially the huge and great pool with super pleasant temperature was perfect for laps swimming and relaxation. Even more since there is another shallow one for kids and one more in the parc area as well a a turkish bath and a "bubble tub"..... If we had known about the place better and earlier, we would have planned to stay a little longer. I read about unremoved dishes etc and couldn`t see any of these complaints justified while we where there and even if- the garden-setting, the spacious room, the design and the very friendly staff and their service would have outweighted it anyway.

The 2 pools are lovely

The 2 swimming pools.

Food and cocktails, both lovely!

“It could have been a much better stay!”

Nice pools, beach volley, ping ping and tennis. In one word: facilities

“100% pet friendly!!! Our furry babies loved it 🥰”

The hotel is wonderful for a family stay, love that it was true to their word: pet friendly. They could join us in the restaurant (outside) and by the pool at a safe distant. It very difficult to find a place like that at definitely we will be back. Rooms were clean and tv allowed us to change the language which helo us enjoy a movie or two at night. Service was excellent and staff was always happy to help with a smile.

It's a nice and comfortable hotel. The swimming pool area is great.

“Comfortable and great humid zones!”

The Air conditioning system was silent and very efficient. The temperature of the room was perfect which is important when the outdoor temperature is so hot. The room was very comfortable and had an outdoor little table where we could play table games. The swimming pool is outstanding and deep, so it was very comfortable for swimming lovers. The sauna and turco were great as well.