Our room was big enough, like in the photos. Beds were comfy and bigger then usual in hotels. Breakfast was amazing and didn't cost that much - we loved their tostada con tomate y jamon. Parking was a great plus, but we noticed that a lot of neighbors come there for coffee or drink, so they can take some spots, but we didn't have any problems finding slots. The neighborhood is so beautiful, I didn't know that prior to booking, but it is very fancy with a lot of villas and castles, it's great for a walk before dinner.

“lovely except for that instance in the bar.”

The staff at the cafe were excellent

“Lovely hotel in peaceful area with nice eating and drinking areas”

Nice atmosphere, pleasant food and drink areas and lovely coffee and food

There was a leak in the toilet which I had to dry using clean towels. The next day the towels were gone but the leak came back.

Nice and clean

“It was a good location, close to the sea. Ok to stay for one or two nights.”

I like the bathroom and the size of the room.

“Nice location, good hotel in Getxo”

Clean, good location and overall nice property

“Definitely recommend”

Quite luxurious hotel in a very fine building. No complaints. Good food. Very friendly staff. Good value

“Great location, near the metro and very convenient. Price was very expensive for 1 night but it was the final so we suck”

It was a lovely building, perfect for what we needed it for

“Bed bugs on my bed”

The location and the premises, the bar for breakfast is open from very early hours and the woman at the bar is really nice

A great place to stay. Helpful staff, great food and good accommodation.

“Nice old building, friendly staff and maxing terrace for drinks and food”

The building itself, the friendly staff but best of all the terrace

“Good place for retirees”

I had a late check-in that went well. The room was a nice size and everything clean. A good place to stay if you are driving as Bilbao is no longer accessible and the access by train is easy with a stop only 10 minutes walk. Nice park behind the hotel.

Location, very noce area and close to the metro station

the room was okay

“Great hotel, lovely staff, good quality food”

Popular hotel, with great staff, good menus and bar.

“Friendly & comfortable stay”

I can’t quite get my head around some of the poor reviews. We were staying here for two nights for the Europa league final. When we checked in the staff were great with all the information, and the hotel manager informed us on the night of the game she would be staying up late to ensure everybody was back okay, a classy touch. The hotel itself is located in a really quiet area, 5 minutes walk to the metro, 15 minutes to the nearest beach, and loads of bars within a 10 minute walking distance too. The rooms were clean and comfortable, and great value for money. I wouldn’t hesitate in staying here again.

“Great location, near the metro and very convenient. Price was very expensive for 1 night but it was the final so we suck”

It was a lovely building, perfect for what we needed it for

“Health hazard”

Staff were friendly. Bed was excellent. Shower powerful.

“Could have been better.”

We know the hotel