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Suimeikan

Ryokan

Kouden 1268

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hotel
hotel

Why people book this hotel

Friendly staff
8 mentions

Firstly, the staff members were incredibly warm and welcoming, making you feel a…

The beds and pillows were so comfortable and the staff laid out futons for our k…

Comfortable rooms
8 mentions

All good except the pillows not comfortable

We booked the Western style bedroom space with half board (kaiseki dinner and bu…

Great location
6 mentions

Excellent location — just a few minutes’ walk from Nagoya Main Station

Very close to the station, very welcoming staff and very good price vs installat…

Breakfast available
6 mentions

Serves good buffet breakfast

The breakfast offers a wide variety of options and everything was very delicious…

Clean rooms
3 mentions

The room facilities were great, and everything was clean, comfortable, and surpr…

The welcome was great and the room was spacious and clean

Good value
3 mentions

Wonderful Onsen hotel with friendly staff, great facilities, comfortable beds, a…

Gero Onsen is a lovely little town and well worth a night or two

Overview

Set between the Hida River and Japanese Alps, Suimeikan offers rooms with river views. It has 3 hot-spring baths and the on-site restaurant where guests can enjoy seasonal local ingredients. Just a 3-minute walk from JR Gero Train Station, the Suimeikan is a 10-minute stroll from Onsen-ji Temple. Gero Onsen Gassho Village is a 5-minute taxi ride away. Some rooms feature an open-air bath, while certain rooms boasts views of Japanese garden. There are also carpeted spacious room with (woven-straw) flooring. Guests can enjoy artworks designed by Japanese artists at the property. The lobby lounge features a garden view from floor-to-ceiling windows. For guests' convenience, there are facilities such as karaoke, spa, swimming pool and fitness centre. Japanese, French or Chinese dishes are served for dinner at restaurants, upon prior request. This ryokan has been awarded the TripAdvisor Certificate of Excellence 2014.

Traveller reviews

S

Sonia

family_with_children

June 13, 2026

10

Firstly, the staff members were incredibly warm and welcoming, making you feel as though you were truly on holiday from the moment you arrived.

S

Stephen

extended_group

June 11, 2026

9

The variety of onsen was the highlight

Variety of onsen

C

chuan yew

solo_traveller

June 1, 2026

10

Onsen

T

Teresa

extended_group

May 12, 2026

9

Good

All good except the pillows not comfortable

W

Wai Hung Philip

couple

May 11, 2026

9

It was a relaxing stay at this onsen hotel, with excellent indoor and outdoor hot springs and exceptional Japanese cuisi

Excellent location — just a few minutes’ walk from Nagoya Main Station. The room facilities were great, and everything was clean, comfortable, and surprisingly spacious.

A

Alejandro

solo_traveller

April 29, 2026

10

Perfect

Very close to the station, very welcoming staff and very good price vs installations.

A

Amanda

family_with_children

April 8, 2026

10

Just amazing

Just incredible. We booked the Western style bedroom space with half board (kaiseki dinner and buffet breakfast in the on site restaurant) as a special occasion one night stay on our way to Takayama, as a family of four. The welcome was great and the room was spacious and clean. The beds and pillows were so comfortable and the staff laid out futons for our kids on the tatami. The stay included yukata and slippers for us to wear around the hotel grounds, our family really enjoyed this. There are 3 onsen to visit and each was wonderful, spread across 3 buildings with internal access. The meals were also delicious. Overall a really relaxing and rejuvenating stay!

K

Kai

couple

March 29, 2026

9

Located very close to train station. Serves good buffet breakfast.

K

Kenny

couple

March 15, 2026

9

Overall it was a pleasant stay

24 Onsen

N

Nathaya

family_with_children

March 5, 2026

10

The hotel has a very good location and the service is excellent. The room is in a traditional Japanese **ryokan-style**, which really gives you the feeling of a relaxing getaway. The room is well-equipped with all the necessary amenities, making the stay very comfortable. I also had the chance to try the **private onsen**, which was very convenient and relaxing. Everything was well prepared, so you can easily use it without needing to bring much with you. The breakfast offers a wide variety of options and everything was very delicious, although it can be a bit crowded at times. One thing I really liked was seeing many Japanese guests staying at the hotel as well—from elderly couples to younger groups of friends—which made the atmosphere feel very authentic and lively.

Y

Yuning

extended_group

February 7, 2026

10

Lovely!

The hot spring

J

Ju Hsuan

couple

February 1, 2026

5

Old, equipment is hard to use.

The hot spring is good.

W

William

couple

January 31, 2026

10

A relaxing and refreshing experience!

Wonderful Onsen hotel with friendly staff, great facilities, comfortable beds, a choice of different hot spring baths, and fabulous buffet breakfast included in the price.

Y

yinchun

family_with_children

January 30, 2026

9

The location is excellent, very close to the station, making it perfect for travelers using public t

The location is excellent. The room is spacious and comfortable. The breakfast selection is also plentiful.

C

Constance

extended_group

January 24, 2026

10

Amazing stay!

I like everything! Will definitely come back. Staffs were amazing and the facilities were great.

E

Evelyn

couple

January 21, 2026

4

The onsen onsite

J

Jane

couple

January 5, 2026

8

Large Ryoken in a little town worthy of a visit.

It was a suprise to have a minibus at the train station to take you to the Ryokan. Very definitely a traditional Japanese Ryokan - check in starts at 3pm and you have to wait in line to be checked in. We were the only westerners checking in and had to wait until they could find someone who spoke English to take us to our room. The onsen was nice but if you have tattooos you have to book a private bath. Meals were nice however make sure you get there at the times you are given. Breakfast especially can run out quickly of some things due to the number of people staying. Beautiful little garden in the lobby. Gero Onsen is a lovely little town and well worth a night or two. And you don't have to take the minibus as its only 5 min easy walk to the station.

K

Krish

family_with_children

December 27, 2025

4

Food is good with unfriendly hotel staff

The room (sleeping side) is clean and spacious , and the food is quite nice

R

Rachel

family_with_children

December 20, 2025

10

traditional with futon service and lovely restaurants and surrounding gardens. outside onsen also great - although the men’s one much nicer than the women’s.

P

Peter

couple

December 20, 2025

9

I like it, will introduce and recommend to families and friends

Excellent service

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Lower bathroom sink

Activities

Evening entertainment, Open-air bath, Public Bath, Beauty Services, Facial treatments, Manicure, Body treatments, Spa lounge/relaxation area, Massage chair, Fitness, Personal trainer, Fitness/spa locker rooms, Temporary art galleries, Themed dinner nights, Happy hour, Fitness centre, Games room, Massage, Karaoke, Cycling, Indoor pool (all year), Entertainment staff, Nightclub/DJ, Indoor pool, Hot spring bath

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Kid-friendly buffet, Wine/champagne, Coffee house on site, Breakfast in the room, Restaurant, Bar, Breakfast options

Food & drink safety

Physical distancing in dining areas

General

Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Heating, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site

Internet

Free WiFi, Internet services, WiFi

Outdoors

Outdoor pool (seasonal), Outdoor pool, Garden

Parking

Parking, Free parking, Street parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Heated pool, Pool/beach towels, Shallow end, Swimming pool

Safety & security

24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Daily housekeeping, Fax/photocopying, Luggage storage, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities, Lockers, Shuttle service (free), Trouser press, Vending machine (drinks), Vending machine (snacks), Valet parking

Japanese-Style Deluxe Room

This Japanese-style deluxe room offers views of Hida River and Gero Onsen over the balcony. This room features a private wooden onsen bath and a seating area.

Max 5 guests 63 1 bedroom 1 bathroom
Japanese-Style Standard Room

Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a seating area, a wardrobe as well as mountain views. The unit offers 5 futons.

Max 5 guests 42 1 bedroom 1 bathroom
Japanese-Style Suite

The Japanese-style suite features a balcony overlooking Hida River and Gero Onsen. The suite includes an en suite wooden onsen bath. This air-conditioned room is provided with 6 futon mats for maximum of 6 guests.

Max 6 guests 83 1 bedroom 1 bathroom
Standard Room with Tatami Area

Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with satellite channels, a seating area, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds and 3 futons.

Max 5 guests 42 1 bedroom 1 bathroom
Superior Triple Room Mountain view

The spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The triple room provides a wardrobe, a safe deposit box, an electric kettle, yukata and a flat-screen TV with satellite channels. The unit has 3 beds.

Max 3 guests 48 1 bedroom 1 bathroom
Suite with Tatami Area

The spacious twin room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds and 4 futons.

Max 6 guests 83 1 bedroom 1 bathroom
Superior Twin Room with Mountain View - Non-Smoking

The spacious twin room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The twin room features a wardrobe, a safe deposit box, an electric kettle, yukata, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Max 2 guests 42 1 bedroom 1 bathroom
Superior Room with Tatami Area

Located on the 7th floor, the surperior room features furniture made of Hida, local wood. Japanese futon mats are provided for bedding to be spread on the tatami (woven-straw) floors. The room includse air-conditioning and a seating area.

Max 4 guests 42 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 19:00
Check-outFrom 07:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests with a half-board inclusive rate are requested to check in by 19:00. Please notify the property if guests expect to arrive after 19:00. Guests who check in after this time may not be served dinner and no refund will be given. Guests with breakfast included rate who wish to eat dinner at the property must make a reservation in advance. Please contact the property directly for details. Please inform the property in advance if guests have any food allergies or dietary needs. Guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking. The ryokan operates a free shuttle bus service between the property and Gero Station. The bus schedule is set to match the departure and arrival times of the Hida limited express train at Gero Station.
Last updated: Apr 11, 2024, 10:19 AM

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