“Serene stay at Gero”

The room: it was quiet, spacious The onsen: public onsen and private onsen were great The food: dinner was immaculate, breakfast was good Friendly staff

“Great food, great service”

Excellent condition & very clean

“Great stay in a beautiful hotel”

Beautiful and spacious rooms, great breakfast, nice onsen, super friendly staff

Guests can take advantage of a complimentary taxi service from the station, made possible through a partnership between accommodations in the Gero area. Upon arrival, the staff warmly welcome you and graciously escort you to the lounge. Tea and light refreshments are thoughtfully served while you wait, creating a sense of attentive care from the very beginning. The facilities are immaculate and well maintained. The property offers open-air baths, a private bath available by reservation, and separate public baths for men and women, allowing guests to fully appreciate the relaxing hot spring experience. Gero itself is a charming town that can be explored on foot in about 30–40 minutes. As the ryokan is located slightly away from the busiest area, the atmosphere is peaceful and pleasantly tranquil. This was my first experience staying at a ryokan, and the traditional Japanese cuisine was truly excellent. Breakfast was equally satisfying and beautifully prepared. If the opportunity arises, I would be delighted to return in the future and share this experience with my parents.

“I will come back again!”

We had dinner and breakfast and the food and presentation, thought and effort behind food preparation was impeccable and we were really appreciative of it. Onsen was really nice too. Most importantly the staff were excellent!

Wonderful place to stay. Change of clothes everyday. Room was clean, well equipped and cosy. Beds were very comfortable! Staffs were all very friendly and helpful. Food at the ryokan was delicious and they were very accommodating and cooked alternative dishes for my son who doesn't take seafood. We tried both indoor and outdoor onsen, and they were both great experience.

Beautiful Ryokan in the area of Gero Onsen. We couldn't use the private onsen as it needs to be reserved in advance, however the public one was very good and we were lucky enough to have it all to ourselves in the evening. Exceptional multi-course dinner and breakfast with very good service. Convenient private parking right in front of the place. Very spacious and clean traditional ryokan room. Extremely kind and helpful staff. This was the best accomodation in our whole 3-weeks Japan trip!

“It was so good. The staff’s attention to detail was amazing”

Very traditional and quiet property. Food was top notch. Service was excellent.

The staff were lovely and so hospitable. The rooms were spacious and clean with a lovely traditional breakfast.

Staff are very friendly and helpful, always got people attending us.

“Excellent staff, delicious meals, nice bath”

Excellent staff, comfortable beddings and quiet surroundings. Food is excellent too! I like that the property is located further away from the town centre where it can get quite busy during the day.

Amazing place with amazing food and room. The staff were really nice and welcoming! Thank you for the great stay!

A little paradise on earth. I still think of the whole experience now. Unforgettable.

“Amazing, we can only hope to come back someday”

Everything was amazing. Lovely staff which took very good care of us, amazing onsen, superb ryokan breakfast

“Perfect stay! Rate 100/100 for my stay with Kaisuitei”

Service, room, onsen and food! EVERYTHING!

“Fantastic Ryokan with very friendly staff”

Excellent reception, very friendly staff, nice rooms and great dinner

“Good”

Friendly

“Good”

Friendly & food is good

Received a very warm welcome as we drive into the parking lot till we leave the car park. Fantastic hospitaility from all staff Private parking lots Convenient to the near by attractions Flexible to accommodate our diet requirements for no beef Nonetheless, the dinner and breakfast meals are awesome

everything !