“Exceptional experience !”

Love the room with indoor onsen. Gero onsen is really exceptional, skin was soft and smooth after soaking. We truly enjoyed ourselves. Stay experience was great - room was cosy, huge and comfy! Staff were very hospitable and friendly! We took the half board package, breakfast and dinner was interesting and there was a lot of local delights! Highly recommend !

Fantastic loved the Onsen and authentic feel

The food was wonderful!

“Friendly staff, nice kaiseki dinner, close to Main Street”

Friendly staff, good location, a short walk to onsen Main Street, nice kaiseiki dinner

Very nice staff. Room is big. It is definitely children-friendly. Things are arranged for my kid such as clothes, towel, wet wipe, slippers and so on. We enjoyed our stay there!

Japanese style room with Onsen

“Very relaxing stay and excellent service by staff.”

Breakfast and Dinner that in included in the room package is excellent。 There was plently of food every meal. It was definitely a eye opener for traditional Japanese food. We travelled with 3 young kids and they provided diaper bins, kids shower gel, toothpaste, kids yukata. I am surprised by how kids friendly the resort are.

“Good service”

Having the onsen in our room was great as it was raining during our stay. The shuttle service was also great.

“Definitely a must stay in Gero”

Everything from accommodation to private and public bath to dinner and breakfast was top notch. They also provide free pickup and drop facilities from the train station. The staff were very polite and friendly.

“A good hotel to try for at least a night.”

This hotel is co-owned with Fugaku Hotel. It is just next-door, hence you check in at Fugaku. You then connect at Level 2 Bridge to your room at Gero Onsen Yukyunohana. The open air bath is nice but only good for 1 person. Water is from a tap and supposedly to be spring water. Staff are service oriented, friendly and helpful. The Nepalese male staff at the front desk, Mr Khatri was extremely polite, showed us to our dining room and then to our bedroom and explained all the facilities in the hotel. He speaks good English and is really a great help. The room is very spacious with comfortable western beds. Dinner and lunch were Kaiseki style. The female Nepalese staff was polite. Explained all the different dishes to us and speaks relatively good English. They provide free pick up and drop off shuttle bus service to Gero station (stipulated time).

Great onsen water

Staff are helpful and nice Free shuttle is available Near the attraction scenes The private onsen is nice

“Room was tidy and clean. Private Onsen was enjoyable. Food was nice.”

Private Onsen bathtub was available

Staff couldn't have done more for you, starting before the actual stay in messaging. Requested a nil red meat diet which was accommodated with nil issues thank you. Room was beautiful, choice of yukatas and again excellent customer service, got the obi tied properly. Room was full of extra things for you. Towels, a onsen Carey bag, slippers, a tea set etc.

Service and space and meals