“Pleasant stay but wouldn't stay again”

Location in the best thing the property has for it. Some of the staff members were great, the nvernight staff not so much. Our room faced the rear(hill/trees/foliage) but hey I saw a small black bear moving so that is a bonus. Yes, there is a small pool, yes there is good paid parking but the spaces aren't all too large. We had a 7 seater SUV and we got into the space slowly but saw two guys in F250 size trucks and one just simply gave up so I don't know where he ended up. Breakfast was sufficient as in many places offer complimentary, just enough to get you going.

“Great hotel on the river, clean and walking distance to Main Street. Good breakfast choices.”

Lovely hotel, great location. Nice pool and hot tub and great selection for breakfast. Great to have a little balcony too. Room was clean and even had a fireplace. Easy walk into the Main Street and along the river where, if you're lucky you get to see bears.

Location, pool, hot tub. Personal friendly.

Location. Besides, the price was pretty reasonable.

The location of the hotel was very good and convenient. The staff members were friendly, polite, and helpful throughout our stay.

“100% BEST HOTEL IN GATLINBURG”

Location couldn’t be a better, only a car park separates the hotel from the main gatlinburg strip. The rooms all have a lovely little balcony which we loved. The indoor and outdoor pool are both connected but is heated so could easily swim outside comfortably. The jacuzzi was AMAZING! Comfy beds, big rooms/bathrooms. 2 elevators so not much waiting around. Multiple floors of parking available. Breakfast was simple but nice. One of the staff members who works in the kitchen was so sweet. She came and spoke to use for a while, she made an impression on us that we’ll not forget. Overall I really can’t fault the hotel. Even the cleaners were so polite and friendly. The lobby is beautiful too.

Edgewater is aways a good time! Been staying since 1995.

“I was very disappointed lady at the front desk was rude and my room wasn’t clean . Dirty shower curtain and mold in the”

Nothing

The location is perfect, you can reach all main attractions on foot. All bears we met where by the hotel.

Good location, clean, friendly staff

“Nice stay. Room was good. Elevators and parking got very crowded and slow when the hotel was full”

Location

“Overall good, staff very knowledgeable would advise or clear additional noise with customers as it really deters from ex”

Close to Main Street without extra noise from foot traffic

“The hotel is ok for that money, but breakfast could have been better.”

Location. Mountain View.

Peaceful place, nice hotel, nice swimming pool!

The check in

Hotel was very nice and clean. Breakfast was really good

“Stress Relief Get Away”

Location, price and breakfast was awesome. This was our second time staying here and we will stay again next trip.

“Great location , good beds and clean !”

Very well located! Walking distance to many restaurants , Good beds and everything clean

“Overall, it was pretty good.”

I stayed for three nights and had a good experience overall. I chose this hotel because it had a heated pool, but unfortunately, I was too busy to use it. The location was great, as it was close to downtown, and the price was reasonable. Although the facilities were a bit dated, everything was very clean.

“Great hotel for price and location”

Room is perfect, clean, nice city view, spacious. Staff was friendly and all time available. Breakfast was also good. Overall hotel was really great and would book again.