Brookside Lodge
463 East Parkway
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Why people book this hotel
“Location was very good , short walk to the Main Street and there was a tram stop…”
“Location and free parking”
“Exceptional hotel with a fireplace in the room”
“The location was nice, we saw a black bear come past our room a couple of times …”
“On the second day, my room wasn't serviced”
“Staff nice and friendly”
“Breakfast was ok only”
“Breakfast was not good either, we didn’t eat and went else where”
“We also appreciated the plentiful parking and pool”
“Good parking”
“there is a pool with hot water like a hot tub”
“The grounds are nicely kept, we were there too early in the season to enjoy the …”
Overview
Located on East Parkway, Brookside Resort is a 9-minute walk from the Gatlinburg City Center. Property amenities include 2 seasonal outdoor pools, guest laundry, basketball/volleyball and shuffleboard courts, kids playground and fitness centre. Room amenities include balconies overlooking the river, microwave, refrigerator, coffeemaker, safe and flat screen TVs are provided in every guest room. There is free parking, property-wide WiFi, a sundeck, patio/BBQ area with fire pit along the Roaring Fork mountain stream. Brookside offers a full breakfast buffet for $5. Breakfast includes traditional Southern biscuits and gravy, scrambled eggs and sausage links, hand-cut hash browns, waffles, fresh fruit, cold cereal and assorted pastries. This hotel is 4.8 km from the Great Smoky Mountains National Park and less than 16 km from the Dollywood Theme Park. There are also several dining options located across the street and downtown on the Parkway which is 0.4 km downhill.
Traveller reviews
Ferraby
couple
June 15, 2026
Breakfast was ok only.
Jackie
couple
June 5, 2026
“Good”
Location was very good , short walk to the Main Street and there was a tram stop outside as well ( free ). Rooms were ok , basic but clean . The hallways and lift were not clean and didn’t smell very good at all! This let the place down ! Breakfast was not good either, we didn’t eat and went else where . On the whole it is a reasonably priced place to stay , you pay for what you get .
Roger
couple
May 28, 2026
“Okay”
Nice breakfast
Rowan
couple
May 7, 2026
“Balcony overlooking the Babbling Brook”
Large spotless comfortable room, friendly welcome at reception. The highlight was the balcony overlooking the brook - we ate our takeaway pizza there, listening to the babbling of the water - and dissuading the raccoon who came to share (luckily he was not too persistent). OK breakfast - scrambled egg and sausages. Waffles and bagels etc.
Andres
family_with_children
April 7, 2026
“Terrible hotel. I won't be back.”
This was a terrible hotel. I had a bad experience: the TV—a Smart TV—didn't work, and the interior of the hotel was in poor condition. On the second day, my room wasn't serviced. It was a truly awful hotel.
Soo young
extended_group
January 19, 2026
that was great meal,, wonderful place,
Serik
family_with_children
November 10, 2025
The breakfast is terrible. The breakfast is set up in a meeting room with dirty round tables and dirty chairs. The hotel looks more like a roadside motel, and the rooms are similar. The price completely fails to match the level of the hotel.
Pavel
couple
November 5, 2025
Location and free parking.
Alain Chandesais
solo_traveller
October 30, 2025
“Very unique hotel on the riverside”
Exceptional hotel with a fireplace in the room! I also had a small balcony facing the river. Lots of squirrels going around along with the calming sound of a mountain river. It was only a short walk into town with plenty of shops and restaurants. The town is very touristy so it's very busy. They also give you bear instructions (no food in the car etc), apparently sometimes bear come into the garden!
Veronika
couple
October 16, 2025
“This hotel has its own unique theme that helps you feel at one with nature.”
I really liked that there was a stream outside the windows. The view from the balcony is simply magnificent.
Vaughn
couple
September 28, 2025
“Very disappointing and unclean”
The location was nice, we saw a black bear come past our room a couple of times during our stay which was cool. We also appreciated the plentiful parking and pool
DOROSH
family_with_children
August 16, 2025
there is a pool with hot water like a hot tub
Abigail
family_with_children
July 31, 2025
“Ok value for money”
Easy to find all the amenities around. Good parking. Good price. Place to get ice. Staff nice and friendly.
Guest
extended_group
July 13, 2025
that was great meal,, wonderful place,
Ian
couple
June 9, 2025
“Good choice for us.”
Location away from noisy centre worked for us. We drove to the centre to eat and found free on-street parking every time. Car parks are exorbitant. Free but infrequent tram to centre.
Cathy
family_with_children
May 19, 2025
Good location
Thomas
couple
April 18, 2025
“A decent hotel close to Gatlinburg's action.”
We love the balcony facing the brook. The staff is friendly and the hotel is a nice walking distance to the main attractions. The grounds are nicely kept, we were there too early in the season to enjoy the pool.
Simone
couple
April 9, 2025
“Fijn verblijf, rare geur”
Super nice and helpful staff! Location also very nice with a view of the river!! The room was nice and bed was comfortable. Upon entering the room a somewhat weird smell. I think this is due to the carpet. The window was left open, but the smell did not diminish. The bedding also had this strange smell. The bathroom was fine and had a nice sink. However, I did find hairs on the bath mat in the bath… Bottom line, had a nice stay, apart from the smells. If you are sensitive to unpleasant smells, it is not recommended.
Sandy Lou
family_with_children
March 13, 2025
“Very enjoyable vacation.”
We loved the comfort of the bed; we slept like babies. The breakfast was delicious and the price unbeatable for $5. We also enjoyed the pool, fire pit and absolutely loved the rushing creek behind the lodge. You must visit Emma in the front office, she is adorable.
Alan
couple
January 27, 2025
“was ok for what we paid”
rustic decor, lovely stream at rear
Facilities
Activities
Fitness centre, Fishing, Children's playground, Fitness
Food & Drink
Breakfast options
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area, Non-smoking rooms, Lift, Safety deposit box, Facilities for disabled guests
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (seasonal), BBQ facilities, Garden, Terrace
Parking
Parking, Free parking, Parking on site
Pool and wellness
Water slide, Pool/beach towels, Sun loungers or beach chairs, Fence around pool, Kids' pool, Swimming pool, Swimming Pool
Safety & security
Key card access
Self check-in
Lockbox key collection at the property
Services
Shuttle service, Shuttle service (additional charge), Vending machine (drinks), Laundry, Meeting/banquet facilities, Fax/photocopying, Luggage storage
Deluxe King Room
The spacious double room offers air conditioning, a coffee machine, a balcony with river views as well as a private bathroom boasting a bath. The unit has 1 bed.
King Room with Fireplace
This room, with mountain and creek views, features a private balcony and wood burning fireplace, microwave, refrigerator, and a 39 inch flat screen TV with high speed cable channels. Upgraded bedding includes tone-on-tone, high-thread-count sheeting. Please note that the price is based on 2 guests. Maximum occupancy is 4 guests. (See Hotel Policies) Rooms with updated bathrooms are not guaranteed and based on availability. Rooms with fireplaces are based on availability and not guaranteed.
Standard King Room
This room includes a 32-inch flat-screen TV with cable channels, a balcony, coffee maker, microwave and refrigerator. This room also features mountain and creek views.
Deluxe Queen Room with Two Queen Beds
This room, with creek and mountain views, features a private balcony and wood-burning fireplace, microwave, refrigerator, and a 39 inch flat screen TV with high speed cable. Please note that the price is based on 4 guests. Maximum occupancy is 5 guests. (See Hotel Policies) Rooms with updated bathrooms are not guaranteed and based on availability.
Standard Double Room with Two Queen Beds
This room, with mountain and creek views, features a balcony, microwave, refrigerator, and a 32 inch flat screen TV with high speed cable channels. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies) . Rooms with updated bathrooms are not guaranteed and based on availability.
Honeymoon Suite
This room, with mountain and creek views, features a private balcony and wood-burning fireplace, microwave, refrigerator, and a 39 inch flat screen TV with high speed cable channels. A 2-person spa bath is also provided. Upgraded bedding includes tone-on-tone, high-thread-count sheeting. Rooms with updated bathrooms are not guaranteed and based on availability.
Hotel Policies
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