Nishitetsu Hotel Croom Hakata
Hakataekimae 1 - 17 - 6
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Why people book this hotel
“Very handy to main train station, but still quiet”
“Good location”
“Staff were helpful and pleasant”
“The staff are very friendly & helpful even l cannot speak Japanese”
“Spacious facilities”
“Laundry rooms at 3 different floors with many machines”
“Room was clean”
“Cleanliness and helpful staff”
“if u love onsen, this is a great hotel with good value for money”
“The breakfast is delicious & worth for the values paid”
“the hotel is also connected to the Lawson and coffee house for tea break and eve…”
Overview
Only a 5-minute walk from JR Hakata Train Station, Nishitetsu Hotel Croom Hakata offers free WiFi and rooms with a flat-screen TV and videos-on-demand. Guests can relax with a massage or refresh in the spacious public baths. The air-conditioned rooms come with a safety deposit box, a fridge and an electric kettle with green tea bags. A humidifier and an en suite bathroom are included in each. Room wear and toothbrush sets are provided for all guests. Croom Hakata Nishitetsu Hotel is a 15-minute drive from Fukuoka International Airport and a 15-minute walk from Kushida Shrine. Ohori Park is a 15-minute train ride away. Guests can use the free-use PCs in the lobby or rent laptops at the 24-hour front desk. A coin-launderette and drink vending machines are on-site. Luggage storage is available, and a convenience store is located on the ground floor. South East Asian dishes can be enjoyed at Jakokujira. The restaurant offers several different breakfast set meals.
Traveller reviews
Glenn
solo_traveller
June 3, 2026
“Very handy and a five minute walk to the subway train to the airport. Quiet rooms. Very clean and well appointed. S”
Very handy to main train station, but still quiet. Good facilities. Staff were helpful and pleasant. Room was clean. Coffee shop and convenience store on ground floor. Coffee was good.
Glenn
solo_traveller
June 3, 2026
“Very handy and a five minute walk to the subway train to the airport. Quiet rooms. Very clean and well appointed. S”
Very handy to main train station, but still quiet. Good facilities. Staff were helpful and pleasant. Room was clean. Coffee shop and convenience store on ground floor. Coffee was good.
Natalie
couple
June 3, 2026
“Nice location, needs deeper clean”
Good location
Natalie
couple
June 3, 2026
“Nice location, needs deeper clean”
Good location
Chin Ek
solo_traveller
June 2, 2026
“Excellent”
Cleanliness and helpful staff.
Chin Ek
solo_traveller
June 2, 2026
“Excellent”
Cleanliness and helpful staff.
Sin Yun
solo_traveller
May 30, 2026
It was a convenient, well managed and maintained hotel.
Sin Yun
solo_traveller
May 30, 2026
It was a convenient, well managed and maintained hotel.
WEI SI
solo_traveller
May 20, 2026
“Superb location”
The location is fantastic! just opposition the bus station and very near to JR Hakata as well as shopping centers.
WEI SI
solo_traveller
May 20, 2026
“Superb location”
The location is fantastic! just opposition the bus station and very near to JR Hakata as well as shopping centers.
Dirk
solo_traveller
April 19, 2026
Magic location Best shower on my Japan trip
KOH
solo_traveller
April 7, 2026
“Overall experience was good..”
Location
WEI SONG
solo_traveller
April 6, 2026
“Can be improved but meh”
Spacious facilities
Saovalak
couple
April 4, 2026
“Location ok , Hot spring OK but not cleaning room every day”
Like Hot Spring
Glenn Jian Wuen
family_with_children
March 28, 2026
Laundry rooms at 3 different floors with many machines. Do not have to wait to use the machines.
Jesseline Chua
extended_group
March 23, 2026
“Great hotel within 5min walk from Hakata station, room size is reasonable with full amenities.”
the hotel is well located and within 5mins walking distance from Hakata train station, the room size is comfortable for 2 persons with twin beds, full amenities are provided in the room. if u love onsen, this is a great hotel with good value for money. the hotel is also connected to the Lawson and coffee house for tea break and even breakfast.
SCYANG68
family_with_children
March 19, 2026
Location
Chui Man
solo_traveller
March 17, 2026
“Very comfortable to stay. If the prices are valuable, l will consider to come for staying here.”
The breakfast is delicious & worth for the values paid. The staff are very friendly & helpful even l cannot speak Japanese.
Yu Wen
couple
February 22, 2026
“Very comfortable, well-equipped and amazing location.”
I stayed 6 nights and had a very comfortable and pleasant stay. The bed was larger than usual and the room felt noticeably more spacious compared to most typical Japanese hotel rooms. Everything was clean and the bed was very comfortable, which made resting after long days out really easy. The onsen was a huge highlight for me – perfect for soaking away the exhaustion after a full day of walking. The lobby is also beautifully designed, with plenty of comfortable seating, a small work area for those who need to get some work done, power sockets, as well as a coffee machine and vending machines. The location is excellent – only about a 5-minute walk from Hakata Station. There is also a Lawson directly accessible from the first floor, which was extremely convenient. I also really appreciated the shared facilities such as the laundry room, ice machine and microwave in the common area – this hotel has really thought of everything. The cleaning crew were always timely and efficient, and even though housekeeping is on alternate days, the hotel still ensured that I received fresh towels daily. A nice extra touch was that the Tv in the room is a smart TV with all the major streaming services available – you just need to log in with your own account.
CHUN-HUEI
couple
February 20, 2026
larger LB
Facilities
Activities
Sauna, Spa and wellness centre, Massage, Hot spring bath, Public Bath, Massage chair
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid-friendly buffet, Restaurant
Food & drink safety
Physical distancing in dining areas
General
Bicycle parking, Non-smoking rooms, Lift, Safety deposit box, Heating, Air conditioning, Designated smoking area
Internet
Internet services
Parking
Parking, Parking garage, Accessible parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Daily housekeeping, Valet parking, Laundry, Meeting/banquet facilities, 24-hour front desk, Trouser press, Vending machine (drinks), Fax/photocopying, Luggage storage
Double Room - Non-Smoking
The double room includes a private bathroom equipped with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.
Double Room with Small Double Bed - Non-Smoking
The double room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.
Comfort Twin Room - Non-Smoking
The twin room includes a private bathroom equipped with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.
Comfort Twin Room - Smoking
The twin room includes a private bathroom fitted with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.
Business Single Room - Non-Smoking
The single room includes a private bathroom equipped with a shower, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with cable channels, a coffee machine, a seating area, a safe deposit box as well as city views. The unit offers 1 bed.
Comfort Single Room - Non-Smoking
This double room features a seating area, air conditioning and electric kettle.
Standard Single Room - Non-Smoking
The single room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with cable channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
Standard Single Room - Smoking
The single room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with cable channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
Hotel Policies
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