Grand Hyatt Fukuoka
Hakata-ku Sumiyoshi 1-2-82
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Why people book this hotel
“Additionally, the friendly and attentive staff do an excellent job of making gue…”
“Concierge service was 200 out of 100”
“The hotel stands out for its great location while offering a pleasantly quiet at…”
“Ideally situated in Canal City area of Hakata 5mins (if that) walk from the Kush…”
“The bathroom”
“The staff were always so friendly and helpful, the rooms are a great size and so…”
“Breakfast was a real treat”
“Great location, very nice breakfast”
“The rooms are very clean and well-maintained”
“The room was super clean and wonderful”
“The indoor 25m swimming was never too busy, swim cap and goggles are available”
“Amazing buffet breakfast, location, staff, swimming pool & gym, varied restauran…”
Overview
Situated inside the Canal City Hakata, an entertainment and business complex, Grand Hyatt Fukuoka is a 5-star luxury accommodation boasting an indoor swimming pool, a free-use fitness centre and spacious guestrooms decorated in a warm grain colour. Hakata Shinkansen (bullet train) Station is a 5-minute drive away. Wi-Fi is available throughout the property. Featuring sophisticated furnishings and a truly relaxing ambience, all rooms come with modern facilities such as an LCD TV with cable and video-on-demand programmes. A fridge and a safety box are also included. The en suite bathroom has a bath tub, a hairdryer and free toiletries. While staying at Fukuoka Grand Hyatt, guests can unwind in hot tubs and enjoy massages at an extra charge. A 24-hour front desk, free luggage storage and concierge services are available for guests’ convenience. A variety of shops, a cinema complex and a theatre are all located inside the Canal City. The hotel is a 15-minute drive from Fukuoka Airport. Lively Nakasu and Tenjin areas can be reached within a 5-minute drive. Fukuoka PayPay Dome is a 15-minute drive away. The Grand Hyatt features a restaurants and 2 bars. THE MARKET F is an all day dining restaurant featuring an open kitchen and serves charcoal grilled food.
Traveller reviews
Bärbel
solo_traveller
June 1, 2026
“Great location, well-maintained rooms, and a peaceful atmosphere”
The hotel stands out for its great location while offering a pleasantly quiet atmosphere that is perfect for relaxing. The rooms are very clean and well-maintained. Additionally, the friendly and attentive staff do an excellent job of making guests feel welcome and well cared for throughout their stay.
Gim
solo_traveller
May 19, 2026
Concierge service was 200 out of 100. Made us feel so special. Very helpful. Certainly they reminded us why Hyatt! Definitely we will book Hyatt anywhere in the world. Exceptional services, smiles and professionalism. Thank you very much.
Felix
family_with_children
May 1, 2026
“One word. Exceptional.”
One word. Exceptional. Ideally situated in Canal City area of Hakata 5mins (if that) walk from the Kushida Temple station and adjoined directly to the Canal City Mall (and yes, the temple itself is very close by, as well as the canal ways). Literally everything at your doorstep in terms of food, entertainment, shopping; that's not even mentioning the multiple and varied eating options contained directly in the hotel itself (including live music ensembles). Loved the fact they have an ice dispensing machine as I like my beverages ice cold. Friendly and accommodating staff. Exquisite decour and feel of the hotel. I literally cannot say more about this place. Highly recommended A+++++
Henri
couple
April 24, 2026
“Luxurious stay in Fukuoka”
I liked everything, the staff, the accommodation, the fantastic location. The room was super clean and wonderful. Will definitely return.
Paul
family_with_children
April 14, 2026
“It’s a great location and staff are nice. But it’s definitely starting to feel like the rooms need a refresh. But overal”
Great location, subway close by and next to shopping mall.
Maria Corazon
family_with_children
April 11, 2026
“Most enjoyable!!”
The bridge to Canal City was a super-plus. We could cross anytime for snacks and meals and shops! So convenient. The concierge at the hotel was perfect --so helpful with all our queries.
Juliana
couple
March 26, 2026
The bathroom
Delfin
extended_group
January 13, 2026
Accessible to mall
Jasmine
couple
January 9, 2026
“If you do not mind missing out on the full grand Hyatt experience, the location is convenient and the concierge team is”
The location is great with access to the shopping mall and great restaurants.
Reece
family_with_children
January 7, 2026
“Couldnt fault anything at this hotel!”
The staff were always so friendly and helpful, the rooms are a great size and so many restuarants to choose from within 2 minute walk from your room.
Michael
couple
January 2, 2026
“Welcoming and luxurious”
Very welcoming and professional staff, a spacious room with a wonderful bathroom. Breakfast was a real treat. The indoor 25m swimming was never too busy, swim cap and goggles are available. I really enjoyed the cocktail bar.
Gabrielle
couple
January 2, 2026
“Easy walk to everything, lovely staff, good size room”
Located right in the heart of it all
Chloe
extended_group
December 5, 2025
Very conveniently located
Amalaswintha
couple
December 4, 2025
Great location, very nice breakfast
Martin Adam
couple
November 26, 2025
“Lovely hotel”
Lovely hotel, staff and facilities.
Sue
couple
November 24, 2025
“Wished we could have stayed longer than our 3 nights”
Breakfast was fabulous, Room was AMAZING, staff were exceptional. Even the head chef came out and spoke to us during the dining period in the "Lounge Access Area"
Buller
couple
October 29, 2025
“Expensive but great !”
Amazing buffet breakfast, location, staff, swimming pool & gym, varied restaurants in the Canal City complex at level B1.
GB
family_with_children
September 18, 2025
Breakfast is very lousy!
황
family_with_children
September 15, 2025
it was simple fresh breakfast.
Jani C.
family_with_children
September 8, 2025
“Great value for shopping and family vacation”
Large bathroom, great location next to Canal city
Facilities
Activities
Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Indoor pool, Indoor pool (all year), Beauty Services, Body treatments, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Movie nights, Aerobics
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast options, Snack bar, Coffee house on site, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Special diet menus (on request), Restaurant, Bar, Breakfast in the room
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Bicycle parking, Family rooms, Lift, Safety deposit box, Non-smoking rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Soundproof rooms, Chapel/shrine, Heating
Internet
Internet services, WiFi, Free WiFi
Outdoors
Terrace
Parking
Parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service
Pool and wellness
Swimming Pool, Heated pool, Pool/beach towels, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Face masks for guests available
Services
Strollers, Ironing service, Currency exchange, Express check-in/check-out, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Trouser press, Daily housekeeping, Concierge service, Fax/photocopying, Luggage storage, Packed lunches
Deluxe Double Room with Two Double Beds - Club Access
The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The unit has 2 beds.
Deluxe Twin Room
The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The unit has 2 beds.
Deluxe Twin Room - Club Access
The spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a bidet. The family room offers a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit offers 2 beds.
Club Premier King Room
The unit has 2 beds.
King Room
The spacious triple room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a bidet. The triple room offers a tea and coffee maker, a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.
King Room - Club Access
The spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The unit has 1 bed.
Queen Room
Providing free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The triple room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 1 bed.
Queen Room - Club Access
The spacious triple room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a bidet. The triple room offers a tea and coffee maker, a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.
Deluxe King Room
The spacious quadruple room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The quadruple room provides a TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
Deluxe King Room - Club Access
The spacious quadruple room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The quadruple room offers a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.
Twin Room
Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The quadruple room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 2 beds.
Twin Room - Club Access
Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned quadruple room offers a TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Grand Executive Suite with Two Single Beds
The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a bidet. The unit offers 2 beds.
Grand Suite with One King Bed
The spacious suite offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet.
Hotel Policies
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