Loved the food which was incuded in the price. Twin room with a lake view was spectacular. Hotel overlooking lake Kawaguchico up a steep narrow incline. Parking was free and plentiful once the driveway was located. Beautiful scenic hotel with great ameneties, a bit expensive but worth it. No elevators so steep walk up from the road or a shuttle bus was available. Short walk down to the lake and great views of Mt Fuji can be had while walking around the lake. Staff were great and spoke some English. Onsen was also very good. Overall a great experience and would definitely stay again.

“Everything was perfect even the view of Mt Fuji”

The view from our room was beautiful

“Highly recommend”

Nice lake view from any places in this hotel. Good free food with variation.

“positive experience overall”

If you arrive by bus from Tokyo to Fujikawaguchiko Station, the hotel can pick you up with a shuttle service — you just need to call the reception. The hotel is located on a hill, so be prepared for some uphill walking if you go out, for example to a store. The room was very spacious, and the beds were extremely comfortable. The hotel offers both breakfast and dinner with a good variety of food. There is a smoking room on every floor. The hotel also has both private and public onsens. I have a half-sleeve tattoo, and they told me it was okay to use the public onsen as well.

Good and attentive English speaking staff; love the 5-7pm cocktail time - great appetizers and drinks, enough to fill u up for dinner

“Absolutely loved our stay here. We will lock this in for 2 nights for every cycling tour we bring through this region fr”

Wow! Loved everything! Don’t tell people how good this place is otherwise we won’t be able to get a booking! With only 25 rooms it’s a perfect place for groups. A great place to stay before climbing the Subaru Line up Mt Fuji.

“Amazing views and an amazing hotel to stay at in Kawaguchiko.”

The views from the room were amazing. The rooms were very spacious and the food offered at the hotel was delicious.

“Romantic and High-end”

This hotel is outstanding in every aspect! The rooms are huge, clean and well maintained. I cannot fault Rakuyu is any way at all. The staff were extremely kind and welcoming. During check-in we received a full breakdown of the facilities as well as the shuttle bus, which we used to go to Kawaguchiko Station once we checked out. The views from the rooms are so beautiful, my fiancé proposed to me during sunset from our room, it was gorgeous. We plan to return to Rakuyu on our next trip to Lake Kawaguchiko. I would highly highly recommend this hotel.

“If you want a relaxing authentic Japanese stay this is the place!”

The room was incredible. Really enjoyed the style. Staff super helpful

View, breakfast.

“have recommended this place to friends and family, we found it be a very special place”

unreal rooms with uninterrupted views of Lake Kawaguchiko and surrounding mountains the food was sensational, huge good quality breakfast, no lunch but afternoon tea 3pm to 5pm which had heaps of food, cakes,tea, coffee and soft drinks. from 5pm to 7pm a smorgasbord of top quality food, sashimi, many different types of meats, salads and asian dishes and alcohol included

“Excellent we would definitely recommend and we had a trip round the lake on a speed boat and saw the most spectacular vi”

Excellent views the staff were very friendly too. We were disappointed when the cafe’s were closing at 5pm at the lake. So headed back to the hotel, but went in for the cocktails and light meal that were complimentary and the food was fantastic, we were very impressed. Excellent service.

Great hotel for Western guests. Japanese hospitality, but Western needs (like Western beds and Western food), great staff!

“This place was tranquil?”

We had a fantastic stay and were made to feel relaxed in luxury from the moment we were picked up at the station. The lobby had gorgeous views on arrival. Our room was beautiful and spacious. The private onsen was a fantastic experience although the public onsen was also great and did not charge extra. The food provided in the club lounge was tasty, varied and substantial - we didn't need to go out for dinner afterwards! We were able to go for a sunrise 5k around lake Kawaguchiko which topped the whole visit off.

“Exceptional views right on the lake”

Great views from the room out into the lake. Excellent hot pools at a perfect temperature. The staff are extremely welcoming. The food and drink was extensive. Close to all places of interest.

“Great retreat which was lovely restful break. The views if Mount Fuji were amazing”

I loved the traditional Japanese room. The view was out of this world. It was a great retreat. Had a massage who came to room which was very good. Good option for breakfast

Beautiful place, best location. Futon bed was relativlety thick.

The view is spectacular. The hotel comes with both public and private bath. Service of the staffs are excellent.

“Beautiful spacious rooms with lovely view and inclusive snacks!”

Excellent stay. Spacious rooms with lovely views. The breakfast, afternoon tea and supper meals were great. Views of the lake from the room are also amazing. No FujiSan views but we were well aware of that before the stay.

“A truly wonderful stay!”

The room was exceptional with a stunning view of the lake. Breakfast was fantastic and the cocktail hour with “light meals” were also brilliant and definitely enough to fill you up. Staff were all professional and friendly. We will be back. A 5 star stay!