Motosu Phoenix Hotel
Motosu 218-4
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Why people book this hotel
“ROOM: it was big and bed & tatami was comfy”
“Standard Japanese room, which is good”
“Both breakfast and dinner are buffet style and spread is quite decent”
“Breakfast is fine but better to have more choices”
“Hotel staff were helpful”
“They have pre-arranged shuttle services during check-in and check-out”
“Good location to enjoy Lake Motosu and greenery around the hotel”
“The hotel location is far from the station”
“Onsen is clean and well organized”
“The room was clean and not very large, but it was perfectly adequate for all ess…”
“Value for money”
“Dinner Buffett was good for the price”
Overview
Motosu Phoenix Hotel is located in Fujikawaguchiko. Guests can enjoy the mountain views from the property. Free WiFi is offered throughout the property. All rooms have air conditioning, a TV, a kettle, slippers and a hairdryer. Motosu Phoenix Hotel features a hot springs bath and open-air bath. There is a shared lounge and shop at the property. A buffet breakfast and dinner are served at the property. The property is a 50-minute bus ride from Kawaguchiko Station.
Traveller reviews
Ghada
solo_traveller
June 20, 2026
“Average stay”
Good location to enjoy Lake Motosu and greenery around the hotel. Hotel staff were helpful.
Tun
family_with_children
June 8, 2026
“Crowded with tourist buses, quite quiet hotel/surrounding”
Food is ok, even it is not excellent
CL
extended_group
June 1, 2026
The hotel location is far from the station. They have pre-arranged shuttle services during check-in and check-out. The local bus stop is quite a walking distance away. There is a lake close by that one can enjoy the sunset. other than that, nothing pretty much nearby. Both breakfast and dinner are buffet style and spread is quite decent. recommended for those who drives. Not convenient to travel out for those not driving. But you get a decent view of mount fuji on clear days.
Betsy
family_with_children
May 27, 2026
“overall, i would recommend it. i will stay again”
FOOD: wide variety for dinner, tho it has to be scheduled. probably because there were big groups that time but it was organized. and the view from the dining area! ROOM: it was big and bed & tatami was comfy. LOCATION: Made us go to the pink moss first thing in the morning FACILITIES: Got to do Karaoke, onsen, ample parking spaces
Raymond
family_with_children
May 25, 2026
“A good hotel in general”
Hotel close to Lake Motosuko. Breakfast is fine but better to have more choices. Same for dinner buffet. Standard Japanese room, which is good. Game room has snooker table but only 1 and always occupied at evening. Can play table tennis instead. Compliments to their free soft drinks there. Onsen is clean and well organized. Free bicycle to rent till 6pm.
Kuan wei
couple
April 23, 2026
“Would not come back”
Onsen was pretty decent esp the outdoor one
Luis Pereira 87
solo_traveller
April 19, 2026
The public bath was nice.
Tanya
extended_group
April 16, 2026
“We enjoyed our stay and te opportunity to experience a ryokan.”
The customer service was amazing and the hotel was peaceful
Robert
couple
April 11, 2026
“Nice hotel convenient to Fuji.”
Comfortable room and excellent onsen
Amelia
family_with_children
April 11, 2026
“Great food. Nice onsen. Good value.”
Incredible buffet breakfast and dinner with smorgasbord of options but very busy with several tour busses. Short drive / cycle around lake. Some of best photos of mt Fuji across the lake. Able to see the top of Fuji from the dining room. Good onsen. Nice surrounding forest and short walk to lake. 30 mins drive to Kawaguchiko (most famous lake) however found best photos were just a short 5 mins drive around the lake!! Overall good location and would be fantastic without so many other people.
Nga
extended_group
April 10, 2026
The room was clean and not very large, but it was perfectly adequate for all essential needs. The staff were friendly and very helpful. Although the night shift staff didn’t speak English very well, they really made an effort to overcome the language barrier and understand what I needed. They were even kind enough to come up to my room to assist me when I said I would come down later but hadn’t shown up for a while. The onsen was absolutely wonderful, with both an indoor and an outdoor bath—and it was free, which made it even better. I honestly wished I could have stayed longer just to enjoy it more. The food was decent—not outstanding, but not bad either. Overall, I am very satisfied with my stay and would definitely come back if I have the chance.
Michelle
couple
April 8, 2026
Loved it Helpful and accommodating staff
Hoay Min
couple
March 29, 2026
“Value for money and highly recommended.”
Value for money. Breakfast was good. Buffet have Alaska Crab 🦀
Tkon
couple
March 28, 2026
Very nice outdoor onzen, the amenities was great free flow drinks, soft drinks. Dinner Buffett was good for the price.
Adriana
couple
March 21, 2026
“I loved everything! It’s exceptional to be surrounded by nature while still enjoying the peace of the city, with a stunn”
KAM KEI
extended_group
March 13, 2026
Onsen facility is very good. I particularly like the game room which equipped with many amenities like Ping Pong balls, Snooker, darts games, child playground and mini-bar.
waseem Waad Toma
family_with_children
March 9, 2026
Nothing
Cyrus Chan
extended_group
March 6, 2026
“Excellent hotel! Location is a bit inaccessible without a car or a private bus though.”
Excellent breakfast, facilities, and in-house onsen. Room was large, tidy, and extremely clean. Affordable when we stayed too!
Emilie
couple
February 27, 2026
“Very nice hotel”
Very nice onsen !!! Good hotel, good restaurant
Malin
extended_group
February 13, 2026
“Great hotel with thermal baths beautifully located by the lake”
Great hotel located beautifully in the Forrest by a lake. Wonderful thermal bath and nice kimonos to use within the hotel. We had both breakfast and dinner included and the buffets offered a large variety of delicious food. We borrowed electrical bikes which was a great way to get around.
Facilities
Accessibility
Wheelchair accessible
Activities
Hot spring bath, Sauna, Golf course (within 3 km), Karaoke, Windsurfing, Canoeing, Snorkelling, Open-air bath, Public Bath
Food & Drink
Restaurant, Special diet menus (on request), Fruits, Breakfast options
General
Non-smoking throughout, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Heating, Lift, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Outdoors
Garden
Parking
Free parking, Parking, Parking on site, Private parking, Accessible parking
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Services
Vending machine (drinks), Shared lounge/TV area, Daily housekeeping, Luggage storage, Fax/photocopying, Laundry, 24-hour front desk
Deluxe Family Room
The spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds and 3 futons.
Japanese-Style Room
The family room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. This family room is air-conditioned and has a seating area with a flat-screen TV, tatami, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 3 futons.
Standard Twin Room
The twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds and 1 futon.
Standard Twin Room
The twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.
Superior Twin Room
The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The twin room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds and 1 futon.
Superior Twin Room
The twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.
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