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Motosu Phoenix Hotel

Hotel

Motosu 218-4

hotel
hotel

Why people book this hotel

Comfortable rooms
7 mentions

ROOM: it was big and bed & tatami was comfy

Standard Japanese room, which is good

Breakfast available
6 mentions

Both breakfast and dinner are buffet style and spread is quite decent

Breakfast is fine but better to have more choices

Friendly staff
5 mentions

Hotel staff were helpful

They have pre-arranged shuttle services during check-in and check-out

Great location
4 mentions

Good location to enjoy Lake Motosu and greenery around the hotel

The hotel location is far from the station

Clean rooms
3 mentions

Onsen is clean and well organized

The room was clean and not very large, but it was perfectly adequate for all ess…

Good value
3 mentions

Value for money

Dinner Buffett was good for the price

Overview

Motosu Phoenix Hotel is located in Fujikawaguchiko. Guests can enjoy the mountain views from the property. Free WiFi is offered throughout the property. All rooms have air conditioning, a TV, a kettle, slippers and a hairdryer. Motosu Phoenix Hotel features a hot springs bath and open-air bath. There is a shared lounge and shop at the property. A buffet breakfast and dinner are served at the property. The property is a 50-minute bus ride from Kawaguchiko Station.

Traveller reviews

G

Ghada

solo_traveller

June 20, 2026

5

Average stay

Good location to enjoy Lake Motosu and greenery around the hotel. Hotel staff were helpful.

T

Tun

family_with_children

June 8, 2026

7

Crowded with tourist buses, quite quiet hotel/surrounding

Food is ok, even it is not excellent

C

CL

extended_group

June 1, 2026

8

The hotel location is far from the station. They have pre-arranged shuttle services during check-in and check-out. The local bus stop is quite a walking distance away. There is a lake close by that one can enjoy the sunset. other than that, nothing pretty much nearby. Both breakfast and dinner are buffet style and spread is quite decent. recommended for those who drives. Not convenient to travel out for those not driving. But you get a decent view of mount fuji on clear days.

B

Betsy

family_with_children

May 27, 2026

9

overall, i would recommend it. i will stay again

FOOD: wide variety for dinner, tho it has to be scheduled. probably because there were big groups that time but it was organized. and the view from the dining area! ROOM: it was big and bed & tatami was comfy. LOCATION: Made us go to the pink moss first thing in the morning FACILITIES: Got to do Karaoke, onsen, ample parking spaces

R

Raymond

family_with_children

May 25, 2026

8

A good hotel in general

Hotel close to Lake Motosuko. Breakfast is fine but better to have more choices. Same for dinner buffet. Standard Japanese room, which is good. Game room has snooker table but only 1 and always occupied at evening. Can play table tennis instead. Compliments to their free soft drinks there. Onsen is clean and well organized. Free bicycle to rent till 6pm.

K

Kuan wei

couple

April 23, 2026

5

Would not come back

Onsen was pretty decent esp the outdoor one

L

Luis Pereira 87

solo_traveller

April 19, 2026

6

The public bath was nice.

T

Tanya

extended_group

April 16, 2026

10

We enjoyed our stay and te opportunity to experience a ryokan.

The customer service was amazing and the hotel was peaceful

R

Robert

couple

April 11, 2026

8

Nice hotel convenient to Fuji.

Comfortable room and excellent onsen

A

Amelia

family_with_children

April 11, 2026

8

Great food. Nice onsen. Good value.

Incredible buffet breakfast and dinner with smorgasbord of options but very busy with several tour busses. Short drive / cycle around lake. Some of best photos of mt Fuji across the lake. Able to see the top of Fuji from the dining room. Good onsen. Nice surrounding forest and short walk to lake. 30 mins drive to Kawaguchiko (most famous lake) however found best photos were just a short 5 mins drive around the lake!! Overall good location and would be fantastic without so many other people.

N

Nga

extended_group

April 10, 2026

9

The room was clean and not very large, but it was perfectly adequate for all essential needs. The staff were friendly and very helpful. Although the night shift staff didn’t speak English very well, they really made an effort to overcome the language barrier and understand what I needed. They were even kind enough to come up to my room to assist me when I said I would come down later but hadn’t shown up for a while. The onsen was absolutely wonderful, with both an indoor and an outdoor bath—and it was free, which made it even better. I honestly wished I could have stayed longer just to enjoy it more. The food was decent—not outstanding, but not bad either. Overall, I am very satisfied with my stay and would definitely come back if I have the chance.

M

Michelle

couple

April 8, 2026

10

Loved it Helpful and accommodating staff

H

Hoay Min

couple

March 29, 2026

8

Value for money and highly recommended.

Value for money. Breakfast was good. Buffet have Alaska Crab 🦀

T

Tkon

couple

March 28, 2026

8

Very nice outdoor onzen, the amenities was great free flow drinks, soft drinks. Dinner Buffett was good for the price.

A

Adriana

couple

March 21, 2026

10

I loved everything! It’s exceptional to be surrounded by nature while still enjoying the peace of the city, with a stunn

K

KAM KEI

extended_group

March 13, 2026

9

Onsen facility is very good. I particularly like the game room which equipped with many amenities like Ping Pong balls, Snooker, darts games, child playground and mini-bar.

W

waseem Waad Toma

family_with_children

March 9, 2026

1

Nothing

C

Cyrus Chan

extended_group

March 6, 2026

9

Excellent hotel! Location is a bit inaccessible without a car or a private bus though.

Excellent breakfast, facilities, and in-house onsen. Room was large, tidy, and extremely clean. Affordable when we stayed too!

E

Emilie

couple

February 27, 2026

10

Very nice hotel

Very nice onsen !!! Good hotel, good restaurant

M

Malin

extended_group

February 13, 2026

9

Great hotel with thermal baths beautifully located by the lake

Great hotel located beautifully in the Forrest by a lake. Wonderful thermal bath and nice kimonos to use within the hotel. We had both breakfast and dinner included and the buffets offered a large variety of delicious food. We borrowed electrical bikes which was a great way to get around.

Facilities

Accessibility

Wheelchair accessible

Activities

Hot spring bath, Sauna, Golf course (within 3 km), Karaoke, Windsurfing, Canoeing, Snorkelling, Open-air bath, Public Bath

Food & Drink

Restaurant, Special diet menus (on request), Fruits, Breakfast options

General

Non-smoking throughout, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Heating, Lift, WiFi available in all areas

Internet

Internet services, WiFi, Free WiFi

Outdoors

Garden

Parking

Free parking, Parking, Parking on site, Private parking, Accessible parking

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Services

Vending machine (drinks), Shared lounge/TV area, Daily housekeeping, Luggage storage, Fax/photocopying, Laundry, 24-hour front desk

Deluxe Family Room

The spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds and 3 futons.

Max 4 guests 68 1 bedroom 1 bathroom
Japanese-Style Room

The family room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. This family room is air-conditioned and has a seating area with a flat-screen TV, tatami, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 3 futons.

Max 3 guests 34 1 bedroom 1 bathroom
Standard Twin Room

The twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds and 1 futon.

Max 3 guests 27 1 bedroom 1 bathroom
Standard Twin Room

The twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.

Max 2 guests 27 1 bedroom 1 bathroom
Superior Twin Room

The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The twin room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds and 1 futon.

Max 3 guests 34 1 bedroom 1 bathroom
Superior Twin Room

The twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.

Max 2 guests 23 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 19:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that there are no shops or restaurants near the property.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Last updated: Apr 11, 2024, 11:13 AM

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Motosu Phoenix Hotel