“Apart from the drainage my stay was reasonably appreciated.”

My booking did not include breakfast. It could have been an oversight when I was booking.

“Excellent stay in a good location”

Comfortable rooms, friendly staff, nice breezy terrace with a pool, and well-located to go into town for work.

“Great friendly and helpful staff. Clean, safe with 24 hour electricity and water”

24 hours electricity and water.

The staff is always friendly & ready to assist with any queries, food & beverages are well prices, Food is good. Had to extend the stay & it was done without any fuss.

“Good location and meets the needs”

Location and room size

The hotel underwent some significant improvements over the last year, and now has completely new bathrooms, lightning in the rooms and smart tv. Both the internet and the electricity worked 24/7, which is a rarity in Sierra Leone at the moment. The position remains great to reach CBD or the beach quickly, and the staff is as good and welcoming as ever!

Lots of noise from the street. Windows poorly insulated.

“Good but watch out for the fictitious exchange rate used!”

Room clean and tidy, location good but noisy, breakfast good, staff good.

“Overall pleasantly surprised by Freetown in general and Swiss Hotel in particular.”

Perfect location for our needs, easy to go both downtown and to the beaches, but still quiet at night. Large, comfortable room, excellent bed. Very nice and friendly staff.

“Very nice place in the crowdy center, perfect pool.”

Super service from all employees, very lovely people there. Welcoming free drinks at arrival. Good and tasty food there.

It remains in a good location, and while staying at the hotel the stuff was helpful as usual.

It was a really good hotel with convenient rooms, the staff were friendly they solved every requests. The breakfast was great, and the kitchen had a good menu to choose from.

“Great stay”

Hospitality Cleanliness Accomodating

“It was a fair price given its amenities.”

I already answered these questions. That should suffice.

“Worth every Leone offered.”

Breakfast was different and tasty. I wish it were included in the overall rate but well worth it

Everyday, house keep is good. Loundry service price is very cheap but quarity is good.

“Good, but mind their exchange rate tricks”

The staff is friendly, the rooms and beds are good

“I find very nicely with the hospitality of its staff at the reception and humble room service”

The location and the environment

“Enjoyed my stay”

The staff at the front desk was very warm and helpful. I was given a very comfortable and spacious room. Breakfast tastes good, options were ok but not so many options.

“Great hotel, would stay again!”

This was my second time in Freetown and this time I chose to stay at Swiss Hotel (a much better deal and hotel than New Brookfields Hotel). It is very safe, well decorated with character, staff are very friendly, responsive and accommodating. There is a nice outdoor pool and lounge area where you can dine or work outside underneath the patio. This was a nice little oasis in the busy city! Wifi was EXCELLENT in the bedrooms with no issues. Wifi in the lobby/restaurant was a bit slower. There's a backup generator that turns on fairly quickly when there are grid outages (not the hotel's fault). The restaurant has pretty good food too. I would highly recommend staying at Swiss Hotel.