The Terrace
15 Cowan Street
View on map and nearby hotels
10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Perfect location, close to everything and within walking distance”
“Location”
“Good location, clean and comfortable”
“Quiet at night”
“Very tidy and clean room, had everything we needed for the night”
“Good sized room and clean and walking distance to everything”
“Perfect location, great staff, beautiful room”
“Location was great, the staff were very friendly and helpfull and the 2 bedroom …”
Overview
The Terrace offers 4-star accommodation with an on-site restaurant. Located in the centre of Franz Josef, on a quiet street, The Terrace offers free unlimited WiFi and free onsite parking. Guests can enjoy views of snow-capped mountains and the Croz Glacier from the Terrace grounds, and from some rooms. Accommodation options include studio rooms and self-contained apartments. These spacious heated rooms are located on the ground floor and offer electric blankets, a flat-screen TV, an en suite bathroom and tea and coffee making facilities. Some rooms also feature spa baths and Kitchen facilities. All rooms are serviced daily. This property is close to Franz Josef’s free glow worm caves and is opposite the Kiwi Bird Centre where guests can experience New Zealand’s national bird up close. Guests have access to shared laundry and barbeque facilities with outdoor furniture. The tour desk can organize a range of activities, including hikes, Kayaking, horse treks, glacier walks and discounted helicopter flights or restaurant deals.
Traveller reviews
Karyn
extended_group
June 3, 2026
“Excellent”
Perfect location, close to everything and within walking distance. Very tidy and clean room, had everything we needed for the night. Great stay and would recommend to others to stay here.
David
extended_group
May 22, 2026
Location
Cheryl
couple
May 18, 2026
Perfect location, great staff, beautiful room
Peter
couple
April 30, 2026
“Will definitely stay again”
Good sized room and clean and walking distance to everything
peter
solo_traveller
April 19, 2026
“Comfortable room in good location”
Good location, clean and comfortable
Elizabeth
family_with_children
April 17, 2026
“Good location in heart of the town”
Perfect location
Derek Chapman
couple
April 13, 2026
“Very well suited for our two nights to enjoy our Helicopter flight and would stay here again!”
Perfectly located for Franz Josef Glacier Helicopter F;ight, as well as Bars, Restaurants and local walks.
Mark
solo_traveller
April 11, 2026
Location was great, the staff were very friendly and helpfull and the 2 bedroom unit was fantastic!!
Timothy
family_with_children
April 9, 2026
Nice apartment in excellent location.
Estelle
family_with_children
April 9, 2026
“Enjoyed our stay”
Very warm and friendly welcome at reception. Location is fantastic. Quiet at night. Nice bathroom.
Deirdre
couple
April 8, 2026
Excellent location and the room was very comfortable. Really enjoyed drinking a cup of tea and admiring the view of the glacier!
Justine
extended_group
April 6, 2026
Great location. Perfect overnight stay. Room was clean and spacious and the beds were so comfortable!!! Had the best nights sleep. Cannot fault The Terrace.
michael
couple
March 31, 2026
“Very comfortable and quite”
Roomy and very comfortable
Newell
couple
March 25, 2026
“Good location but...”
Location great. Bathroom modern.
Heather
extended_group
March 23, 2026
“Great motel in this tourist village”
Lovely helpful staff. Great location
Diane
couple
March 21, 2026
Great location, but the bed was terrible we could feel the springs.
Jennifer
solo_traveller
March 20, 2026
“A pleasant stay in a convenient location”
Location, excellent facilities
susan
extended_group
March 17, 2026
“Only for a one night stop over so was okay. Comfortable and clean.”
Close to every thing and it was clean.
Michelle
couple
March 9, 2026
Great location, walking distance to restaurants and attractions
Andrew
couple
March 9, 2026
Our unit had a great view
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Fishing, Spa and wellness centre, Hot tub/Jacuzzi, Canoeing, Hiking, Horse riding
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
General
Bicycle parking, Heating, WiFi available in all areas, Designated smoking area, Facilities for disabled guests, Family rooms, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, BBQ facilities
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
Smoke alarms, Fire extinguishers
Safety features
Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Private check-in/check-out, Airport shuttle (free), Airport shuttle (additional charge), Daily housekeeping, Laundry, Room service, Airport shuttle, Tour desk, Express check-in/check-out, Luggage storage
One-Bedroom Apartment
The spacious room features beds with electric blankets. The lounge area offers a sofa and a flat screen TV. The kitchen includes a microwave, hotplates and a fridge. There is a private bathroom and on site parking.
One-Bedroom Apartment with Kitchen and Spa Bath
Treat yourself to this spacious apartment which boasts stunning views of the snow capped mountains and rainforest. Soak in the 2-person spa bath after a long day of activities. The lounge area contains a couch, a flat screen TV and electric heaters. The kitchen has a fridge, a hotplate and a microwave. All beds offer electric blankets.
Two-Bedroom Apartment
The spacious apartment features beds with electric blankets. The lounge area offers a sofa bed, dining table and a flat screen TV. The kitchen includes a microwave, hotplates and a fridge.
King Studio
This hotel-style studio offers an en suite bathroom. It also includes a refrigerator, toaster and tea/coffee making facilities. There is a flat-screen TV, an electric heater, a hairdryer and electric blankets. Located on the ground floor, this studio includes free onsite parking. You can request your preferred bedding configuration in the Special Requests Box at the time of booking.
King Studio with Kitchen
These spacious studios offer a lounge area with a flat screen TV. The kitchen area has a fridge, a hotplate and a microwave. These rooms offer an en suite bathroom and parking next to the ground floor room.
Studio with Kitchen and Mountain View
This studio boasts some of the most impressive views in Franz with the main windows looking directly towards the glacier valley. Snow capped mountains and the Croz glacier can be seen year round from the windows. This studio apartment offers a flat-screen TV, electric heaters and on-site parking. The kitchen has a fridge, freezer, hotplates, and a microwave.
Superior Studio with Kitchen
These spacious studios include electric blankets, heaters and a dining table. There is a sofa and a flat-screen TV. The kitchen has a fridge, a hotplate and a microwave. There is an en suite bathroom and on site parking.
Hotel Policies
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