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Heartland Hotel Fox Glacier

Hotel

11 Cook Flat Road

hotel
hotel

Why people book this hotel

Great location
12 mentions

Good location

I guess you pay a premium for both the glazier area as the centrally located hot…

Friendly staff
8 mentions

Room was serviced but that didn't include washing/replacing the mugs from the p…

If only part of the spacious bathroom could have been part of the rather small r…

Breakfast available
6 mentions

Very dated, flaking paint on windows outside, shower not good for taller people …

Good breakfast

Comfortable rooms
5 mentions

The oldest hotel in Fox Glazier as been completely renovated, so it has the char…

Location & facilities were very good & nice size room, the restaurant staff were…

Good value
3 mentions

The friendly staff in the hotel and breakfast makes up for a lot (friendliest we…

Location, value for money, staff

Overview

Located on State Highway 6, nestled at the base of the majestic Southern Alps, this hotel offers comfortable accommodation right by the South West World Heritage Park, in Fox Glacier Village. Guests enjoy free WiFi per day. There is a variety of rooms offering spectacular mountain or rural views. All living units contain LCD TVs and refrigerators. Nearby activities include guided walks on both Fox and Franz Josef Glaciers, helicopter sightseeing and landings on the snow and ice. Heartland Hotel Fox Glacier is only minutes away from Fox Glacier and the world famous mirror lake, Lake Matheson, reflecting New Zealand's two highest peaks, Aoraki/Mt Cook and Mt Tasman.

Traveller reviews

S

Samantha

couple

February 25, 2026

3

Worst stay in 3 weeks in New Zealand

Very dated, flaking paint on windows outside, shower not good for taller people , shocking breakfast. Room was serviced but that didn't include washing/replacing the mugs from the previous day

M

michael

couple

February 17, 2026

6

Good location

G

Giel

couple

February 9, 2026

6

At the heart of Fox Glazier, old style hotel with exceptional friendly staff

The oldest hotel in Fox Glazier as been completely renovated, so it has the charm and ornaments of the old hotel yet the rooms are modern. I guess you pay a premium for both the glazier area as the centrally located hotel (with pub/restaurant indoors, other restaurants, convenience shop and petrol station around the corner), some walking options walkable, hiking options very nearby. If only part of the spacious bathroom could have been part of the rather small room, and mind you that the very friendly and service oriented manager allowed us to change the even smaller room we were offered at first. For a 194cm tall person the bed is so short the feet stick out. The friendly staff in the hotel and breakfast makes up for a lot (friendliest we met in the whole of NZ so far) and the overall experience for the highest price we pay compacted to any other hotel, motel or apartment does not.

F

Faalkar

family_with_children

January 19, 2026

10

Fantastic reception and stay! We even got a free bottle of wine! Easily the best on our journey so far

A

Alastair

family_with_children

January 9, 2026

7

Manager was very friendly and nice to deal with

P

Phillip

family_with_children

December 30, 2025

7

Good location. Good breakfast

J

Jo Lunny

couple

May 7, 2025

8

Great character old hotel & wonderful bar/restaurant

Location & facilities were very good & nice size room, the restaurant staff were wonderful & very helpful & friendly. Wonderful food both dinner & breakfast, highly recommend the restaurant. Loved the character of the old hotel.

I

Ian

couple

March 26, 2025

6

Dated, clean

Location was good

G

Graham

family_with_children

March 5, 2025

5

Dismayed

We were disappointed and dismayed at the tiny size of our room in this so-called high star rated hotel. Booking 3-4 months in advance still only gave us this room which had a very noisy generator outside which meant our windows had to remain closed on a warm night. Whilst the restaurant and bar and old-world feeling were ok, we wouldn't return given the many other choices available in the area.

D

David

couple

February 23, 2025

6

Unfortunate choice and would not choose or recommend

Breakfast was ok, with a fair choice

F

Frederick

couple

February 20, 2025

8

Nice hotel

Nice hotel in a good location.

D

David

family_with_children

February 15, 2025

8

Great location, bit dated

Great location in the centre of town

W

Wayne

couple

January 30, 2025

5

Would not stay again as could smell sewage in the riom and very noisy overseas guests

Noisy room as other guest in the same area were very noisy running up and down the hallway

M

Mekala

extended_group

January 21, 2025

5

The staff were so nice .

T

Tracey

couple

January 8, 2025

8

Lovely hotel with modern facilities near Lake Matheson.

Lovely spacious room in a charming hotel. The room had recently been refurbished and had a good bed and nice linen. Very nice breakfast room and restaurant dining room and bar. Location near Lake Matheson was a plus.

S

Scott

couple

January 7, 2025

8

Great staff, nice old hotel. Close to everything there is to do in Fox Glacier.

K

Karen

extended_group

January 5, 2025

9

Very luxurious. Great location. And just a few mins down the road is dark sky and could see the Aurora Australis

S

Scott and Lorna

couple

January 5, 2025

9

Great VFM, a classic NZ hotel of the old school.

Location, value for money, staff

N

NIKHITHA

family_with_children

January 3, 2025

3

I liked the location but its a very old hotel and not value for the money.

P

Patel

family_with_children

January 3, 2025

9

Convenient location. Staff were friendly and helpful.

Facilities

Food & Drink

Restaurant, Bar, Kid meals, Breakfast options

General

WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Heating, Air conditioning

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden

Parking

Free parking, Parking on site, Private parking, Parking

Services

Tour desk, Luggage storage, Laundry, Room service

Standard Double Room

Studio comes with tea/coffee making facilities and a heater. Please note that the price is based on 2 guests. There is no capacity for additional guests.

Max 2 guests 26 1 bedroom 1 bathroom
Standard King Room

This double room has a electric kettle and heating

Max 2 guests 26 1 bedroom 1 bathroom
Standard Triple Room

Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Max 3 guests 26 1 bedroom 1 bathroom
Standard Twin Room

This studio includes tea/coffee making facilities and a heater. Please note that there is no capacity for additional guests.

Max 2 guests 17 1 bedroom 1 bathroom
One-Bedroom Suite

Spacious suite with balcony, LCD TV and private bathroom with spa bath.

Max 2 guests 26 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that there is a 1.5% charge when you pay with a credit card. Please note that when booking 5 or more rooms, different policies and additional supplements may apply.
Last updated: Apr 11, 2024, 4:35 PM

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Heartland Hotel Fox Glacier - 3 Star Hotel in Fox Glacier