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Hotel Lomas del Volcan

Hotel

Santa Ana de San Jose

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hotel

Why people book this hotel

Friendly staff
12 mentions

The team and service was generally warm, friendly and attentive…

Staff so friendly and food very good

Comfortable rooms
8 mentions

We had an issue with our room due to my mobility and they relocated me straight …

Room 521 is up the hill from the reception and almost at the end of the pathway

Pool
7 mentions

The hotel pool and pool bar were a highlight with views of monkeys, birds and ot…

Beautiful property with a wonderful pool area and the pool was lovely and warm w…

Clean rooms
4 mentions

Clean with great facilities

From the moment I arrived, everything exceeded my expectations — the warm welcom…

Breakfast available
4 mentions

Service was excellent and food choices at breakfast were fantastic

Excellent breakfast - especially the hot rich coffee and omelets

Great location
3 mentions

Lomas del Volcán has a stunning location situated underneath the Arenal Volcano;…

The location and the wildlife around the property including howler monkey hummin…

Overview

Located 14 km from Arenal Volcano National Park, Lomas del Volcan offers lush gardens, an outdoor pool and a hot tub. Each air-conditioned cabin has free Wi-Fi and flat-screen cable TV. Accommodation at Hotel Lomas del Volcan is set in spacious wooden cabins with terraces overlooking the gardens. Each one has a fridge, coffee maker and bathroom with a hairdryer and free toiletries. The on-site restaurant serves Costa Rican and international dishes, and a free daily breakfast is included. You can also find a range of restaurants in Fortuna town centre, 3.5 km away. Guests at Lomas del Volcan can enjoy the 1.5 km private nature trail on site. The hotel can also arrange activities and excursions, including canopy tours, zip lining and visits to nearby thermal pools.

Traveller reviews

A

Andy

family_with_children

May 9, 2026

9

Beautiful location, we had a blast!

Everything was great and as advertised

N

Nick

couple

May 8, 2026

9

Rain Forest Sanctuary in the Heart of La Fortuna

Lomas del Volcán has a stunning location situated underneath the Arenal Volcano; rooms/lodges were spacious and well-appointed with a deck, jacuzzi bath and stunning location set in lush tropical rainforest. The hotel pool and pool bar were a highlight with views of monkeys, birds and other wildlife also in a stunning elevated setting. Enjoyed the lounge bar food on a couple of evenings. The team and service was generally warm, friendly and attentive….we very much enjoyed the stay….and the sloth discovery tour which the hotel also organised - we saw 9 sloths in their wild natural habitat 🙏

M

Melinda

couple

May 4, 2026

10

Wonderful place to stay

Beautiful property with a wonderful pool area and the pool was lovely and warm with a swim up bar. Staff so friendly and food very good.

B

Bethany

family_with_children

April 24, 2026

9

Lovely property. Fantastic views for each cabin, designed to give you the best view of the volcano.

A

Andrew

couple

April 1, 2026

10

Had an amazing stay. Great views of the volcano and wonderful bungalows set in the forest in the heart of wildlife.

Fantastic accommodation individual bungalow in the forest. Clean with great facilities. Lovely restaurant setting and pool area. Service was excellent and food choices at breakfast were fantastic

S

stephen

couple

March 15, 2026

9

Felt like part of natural environment

Views and tranquiliity

M

Maureen

family_with_children

March 9, 2026

10

The location and the wildlife around the property including howler monkey hummingbird toucan. The staff were really friendly and helpful. We had an issue with our room due to my mobility and they relocated me straight away.

K

Karen

couple

February 21, 2026

5

The pool area was nice and the staff were helpful.

J

Jeremy

couple

February 11, 2026

7

An enjoyable stay in a good chalet

Room 521 is up the hill from the reception and almost at the end of the pathway. It's quite, but not totally secluded: however it was comfortable using the jacuzzi. The room facilities were good to excellent. Service was pleasant and mostly efficient

S

Sandra

couple

January 18, 2026

9

Lovely garden setting. Friendly staff

Beautiful gardens. Excellent breakfast - especially the hot rich coffee and omelets. Lots of choice. Staff were very friendly.

Y

Yvette

family_with_children

January 7, 2026

10

Excellent facilities and a great place to explore the area from

M

Markus Andreas

family_with_children

January 5, 2026

8

Breakfast morning view and the Coati Poncho were a highlight. Lunch was great.

V

VIVEK

couple

December 30, 2025

2

Bad experience - not value for money

Did not like the hotel - bad rooms and very money oriented approach vs guest experience orientation

H

Helen

couple

December 15, 2025

10

Great hotel one of the best we stayed in

The hotel was beautiful, grounds were well kept. The lodge was very large with a balcony front and back. Very large bathroom. Food was great. Staff very helpful

M

Monika

couple

November 30, 2025

10

A place that genuinely delivers on comfort and quality, end to end.

Hotel is beautifully located, surrounded by stunning nature that really elevates the whole experience. We stayed in a room with a private hot tub on the terrace – a true game-changer and absolutely worth it. Housekeeping delivered top-notch service throughout our stay, and the food was consistently delicious. A place that genuinely delivers on comfort and quality, end to end.

L

Lauren

family_with_children

November 28, 2025

10

Everything. This place is perfect! Staff are friendly, food is delicious, the localization is excellent. I couldn't be more satisfied.

R

Ramadane

solo_traveller

October 13, 2025

10

No rating can truly do justice to this absolutely stunning hotel. From the moment I arrived, everyth

No rating can truly do justice to this absolutely stunning hotel. From the moment I arrived, everything exceeded my expectations — the warm welcome, the elegant design, the spotless rooms, and the exceptional service. Every corner of this place radiates comfort and beauty, making it more than just a hotel — it’s an experience. The staff go above and beyond to make you feel at home, and every detail is carefully thought out to ensure a memorable stay. Without a doubt, this is one of the best hotels I’ve ever stayed in. I would give it more than five stars if I could! Highly recommended for anyone looking for a perfect blend of luxury, comfort, and hospitality.

T

Tine

family_with_children

September 13, 2025

10

Lovely and beautiful place

We loved the cozy bungalow and large pool area with a pool bar. The entire area was really beautiful and well taken care of. The view of the volcano and the forest was stunning and the breakfast buffet was amazing. We saw different animals on the ground and really enjoyed our time.

C

Clare

extended_group

August 28, 2025

10

Will be back !

Loved this location, the staff so helpful. Room Quaint and clean, volcano amazing when it appears. Pool bar and restaurant easy and convenient. Secluded but can get easily to town. The tours were great too did 4 ! Oh and the staff at the spa magic hands!

S

Samantha

family_with_children

July 21, 2025

9

Wonderful views and a lovely cabin

Very boutique feel, beautiful restaurant, cabins in the middle of the forest. Lovely pool with swim up bar and incredible views of the volcano.

Facilities

Activities

Spa and wellness centre, Hot tub/Jacuzzi, Hiking, Horse riding, Tour or class about local culture

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Wine/champagne, Breakfast options, Snack bar, Kid meals, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Non-smoking rooms, Soundproof rooms, Safety deposit box, Facilities for disabled guests, Family rooms, Air conditioning

Internet

Free WiFi, WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor pool, Outdoor pool (all year)

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Pool/beach towels

Reception services

Invoice provided

Safety & security

CCTV in common areas, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Luggage storage, Tour desk, Ironing service, Room service, Meeting/banquet facilities, Airport shuttle, Business centre, Laundry

Transport

Airport pick up, Airport drop off

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease take into consideration that the property takes the credit card information to confirm the reservation, Please note that the property will request credit card details to confirm the reservation, but charges will be applied 3 days before check-in date. Rates for December 24 and 31, including special Christmas and New Year dinner at the hotel.
Last updated: Apr 10, 2024, 3:52 AM

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