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Palm Star Motel

Hotel

Fort Portal-Kampala Road 1km off Fort Portal Kampala Road along Kijura Road

15 nights, 2 adults

USD$792

Includes taxes and charges

15 nights, 2 adults

USD$792

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
14 mentions

Staff was very friendly and attentive

Staff were friendly welcoming and efficient

Comfortable rooms
11 mentions

The suite is a 2 bedroom + living room = a whole flat for an extremely good pric…

The room is clean, very comfortable, and delightful

Breakfast available
9 mentions

The breakfast was delicious (and a lot of choices)

They serve delicious breakfast and lunch

Good value
7 mentions

The place has nice design and very good value for money

Best Value (for money)

Clean rooms
5 mentions

Clean accommodation, fantastic shower hot water with good pressure (quite rare c…

Large clean room

Great location
4 mentions

If you do want to walk about the busy streets you need to drive

it was only a short boda boda ride or walk to town

Overview

Situated in Fort Portal, 2.7 km from Toroo Botanical Gardens Fort Portal, Palm Star Motel features accommodation with a garden, free private parking, a shared lounge and a terrace. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. Guests can enjoy African and American dishes at the restaurant or have a cocktail at the bar. At the hotel, the rooms include a desk and a flat-screen TV. The private bathroom is fitted with a shower, free toiletries and slippers. All rooms have a wardrobe. Lake Nkuruba Nature Reserve is 24 km from Palm Star Motel, while Sempaya National Park is 43 km from the property. The nearest airport is Kasese Airport, 75 km from the accommodation.

Traveller reviews

M

Martin

extended_group

February 27, 2026

1

Dont book it

We came and the said us we have to cancel our booking because they dont have room for us. So I had to cancel our booking. Is hard to find something in Fort Portal in the evening.

E

Eszti

extended_group

November 3, 2025

9

Staff was very friendly and attentive. The place has nice design and very good value for money. The breakfast was delicious (and a lot of choices). We could really recommend this place!

D

Doryn Kasangaki

solo_traveller

October 13, 2025

7

A short but comfortable stay.

A

Aby

couple

July 26, 2025

10

Best Value (for money)! The suite is a 2 bedroom + living room = a whole flat for an extremely good price!! Staff were friendly welcoming and efficient. Clean accommodation, fantastic shower hot water with good pressure (quite rare compared to other places). Food was good. What else one needs? Secured parking. It is a bit out of the center. Quiet. If you do want to walk about the busy streets you need to drive. AVOCADO! Since they have an avocado tree, fantastic avocado (delicious variety) was served extra in every meal; it certainly upgraded our enjoyment from the food. The lighting was good (strong) in the living room, in contrary to lodges, so we could easily view maps in order to plan our safari ahead.

S

Suresh

solo_traveller

July 17, 2025

10

Recommended

Great service from the staff. Excellent coffee and food. Large clean room. WiFi is good.

E

Engy

solo_traveller

July 5, 2025

10

Friendly Staff and a Cozy home

I loved my stay there. All the female staff are very welcoming, responsive, nice and friendly. I travelled for 34 straight hrs on the road, once I arrived to the Motel, they warmly welcomed me and made me feel like home. They serve delicious breakfast and lunch. The room is clean, very comfortable, and delightful. The bathroom is clean. Even the residents of the Motel are very nice and friendly. I wished I could stay more days, but I had to travel to Entibbe the next day.

N

Naava

couple

June 12, 2025

10

The calmness of the place and silent and the nature around. The stuff where very friendly loving and happy and patient

Z

Zofia

family_with_children

May 27, 2025

9

The place is really nice and quiet. Warm water felt great. Staff friendly, breakfast delicious

L

Laura Maria

solo_traveller

May 6, 2025

8

The women working there were extremely nice and the food they serve is very good at very reasonable prices !

M

marym

couple

February 8, 2025

9

The staff were so attentive and helpful. We were given choices for breakfast food and the time we had it. The room was really spacious and the bed was very comfortable. It was mostly very quiet. it was only a short boda boda ride or walk to town. Palm star motel is very good value for money.

P

Pierre

family_with_children

December 30, 2024

9

Highly recommended for a family of 5. Great location

Very welcoming staff. Large room. Breakfast was good. very good quality / price. Great stop before going to Elizabeth National Park or visiting the Fort Portal area. Highly recommended for a family of 5.

D

Darko

extended_group

December 19, 2024

9

Breakfast was amazing. Awesome and friendly staff.

J

Julika

couple

December 5, 2024

9

Overall, Palm Star Hotel combines affordability, comfort, and security in a way that makes it an exceptional choice in F

My stay at Palm Star Hotel in Fort Portal was an excellent experience, and I highly recommend it! The hotel offers secure parking, which gave me great peace of mind during my visit. The quiet location ensured a restful and undisturbed night’s sleep—perfect for recharging after a long day of exploring. One of the standout features was the size of the rooms. For the price, the spaciousness and comfort exceeded all my expectations. It’s rare to find such a great value-for-money experience in this area. Another bonus was the strong water pressure in the shower, which is always a plus. Just a little tip—because of the excellent pressure, the hot water might run out quicker than expected, so be mindful during longer showers!

B

Belinda

solo_traveller

October 7, 2024

10

Always Home

This was my 4th stay at the facility and I'm glad that the services have remained the same in terms of delivery.

B

Bert

couple

October 2, 2024

10

Recommended

Very nice rooms, nice modern and airy. Very clean. comfortable bed. Staff were very friendly and prepared a tasty breakfast every morning. Quiet at night. I enjoyed my stay.

A

Anne-Marie

couple

August 13, 2024

10

Very comfortably homely stay

Extremely clean - very well looked after property

H

Harri

solo_traveller

July 29, 2024

9

Relaxing place near Fort Portal

Nice room with a very nice patio, excellent breakfast, secure parking, helpful and professuonal staff.

A

alexandra

couple

July 20, 2024

9

Comfortable rooms, good staff, breakfast was good.

T

Thomas

solo_traveller

July 18, 2024

10

Five star service and a warm heart - this is what you need as a traveler

Five-star service. The staff, especially the receptionist Medius goes the extra mile. She went in town extra to buy a Jackfruit for me and fish for dinner. As a guest you feel very welcomed and they take care about you. And it’s all about customer service nowadays. A good location up on a hill, quiet and just 3 km in town. Very good value for money. Safe parking and security. Highly recommended.

N

Nicholas

couple

May 19, 2024

10

8/10

Some how but not the expectation

Facilities

Accessibility

Wheelchair accessible, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom

Activities

Temporary art galleries, Walking tours, Bike tours, Tour or class about local culture, Live music/performance, Evening entertainment

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Restaurant, Bar, Breakfast in the room, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Bicycle parking, Facilities for disabled guests, Family rooms, Pets allowed, Non-smoking rooms, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace, BBQ facilities, Outdoor furniture, Picnic area, Outdoor fireplace

Parking

Accessible parking, Parking, Free parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Safety & security

Carbon monoxide detector, 24-hour security, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive

Services

Daily housekeeping, Grocery deliveries, Concierge service, Private check-in/check-out, Shared lounge/TV area, Packed lunches, Car hire, Tour desk, Laundry, Dry cleaning, Room service, 24-hour front desk, Express check-in/check-out, Valet parking, Currency exchange, Ironing service

Two-Bedroom Suite

This suite comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The suite's kitchen, which features a tea and coffee maker, is available for cooking and storing food. Featuring a terrace with garden views, this suite also provides a washing machine and a flat-screen TV. The unit offers 3 beds.

Max 3 guests 28 2 bedrooms 1 bathroom
Single Room with Balcony

The single room's kitchen is available for cooking and storing food. The single room offers a washing machine, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Max 2 guests 15 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 12:00 to 12:00
Check-outFrom 10:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 11:58 PM

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Palm Star Motel - 3 Star Hotel in Fort Portal