Natz Hotel
CALLE PLAYA SUR, ISLA DE FLORES CALLE PLAYA SUR, ISLA DE FLORES
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Why people book this hotel
“Great location, directly next to the bus stop for intercity buses”
“Good location close to all the buses leaving to Belize”
“The staff were friendly and responsive and the kitchen was well supplied”
“Good location, friendly staff”
“Cheap and with bathroom in the room”
“Lovely staff, great beds, perfect location”
“Perfect location, very clean room, everyday you get new sheets, nice kitchen, be…”
“Very clean”
“There is strong wifi and a space upstairs with table and chairs”
“- helpful staff - good WiFi - common area with fridge and microwave - they arran…”
“com app prior to my arrival, which is very important for the organization of the…”
Overview
Natz Hotel features accommodation in Flores. Boasting a concierge service, this property also provides guests with a terrace. This pet-friendly hotel also has free WiFi. The rooms at the hotel are fitted with a private bathroom and bed linen. The nearest airport is Mundo Maya International Airport, 2 km from Natz Hotel.
Traveller reviews
Emma
couple
May 19, 2026
“Great location, lovely staff.”
Great location, directly next to the bus stop for intercity buses. The staff were friendly and responsive and the kitchen was well supplied
Anna
couple
May 12, 2026
“Ok for one night”
Good location close to all the buses leaving to Belize. Cheap and with bathroom in the room.
Jennifer
solo_traveller
April 17, 2026
Good location, friendly staff
Natalie
couple
April 4, 2026
Lovely staff, great beds, perfect location. They also gave us access to the kitchen which was great
maier
solo_traveller
March 12, 2026
It was a little loud from the street.
Anke
solo_traveller
February 14, 2026
Perfect location, very clean room, everyday you get new sheets, nice kitchen, beautiful rooftop and filtered water available
MARION
couple
February 3, 2026
Close to pick up point for buses
Morten
family_with_children
January 17, 2026
“Worked for us.”
Very central location. Nice staff. The hotel has a nice, however very neglected, terrasse at the roof.
Valerie ERICA
solo_traveller
January 14, 2026
The staff are very friendly and welcoming. I asked to drop my bag earlier and they were happy with this and also allowed me to check in to the room 2hrs earlier which was so kind as it was a very very hot day. Thank u! Also filtered water free The location is great as its where all the main tours leave from. I was worried about the music from the bar but I was tired from most of my days and fell asleep with my earplugs anyway and the music didn't stay past the early morning Best sunset across the water too There's a fan on each bed which helped with the heat too Thanks to all the lovely staff
naykko220
solo_traveller
November 19, 2025
Very good location. Very friendly staff. Comfy beds. Very clean. Very secure too
Michaela Majdlenová
solo_traveller
November 17, 2025
I stayed for two nights and was upgraded to a private room, which was an unexpected and pleasant surprise. The room was clean and the bed comfortable. The reception staff were very helpful in arranging transfers and tours.
WorldGlobetrotter
solo_traveller
July 22, 2025
“Fair price, proper communication and helpful receptionist. I recommend this place.”
Each bed has a locker assigned. The kitchenette is very basic, yet it has all that I need. The terrace is pleasant. I could pay by card with no extra charge both the stay and the tour. The receptionist was very kind helping me with my cash struggles because the ticket to Yaxha can only be paid cash (Tikal/Uaxactun can be paid online by card on the official websites). The hostel is located just in front of the bus stop in the island, which is your open-air prison (especially at night, don’t dare to go anywhere else as it is dangerous, although much less than any other part of Guatemala). The hotelier was responsive to the messages on booking.com app prior to my arrival, which is very important for the organization of the stay: there is nothing to see in Flores itself, you have to use this town as a base to explore the temples in the area, for which you need to join a tour (Tikal can be reach by public transport, but the tour has a fair price). This hostel offers guided tours to Tikal and Yaxha, but not to Uaxactun (don’t go to the sunrise Tikal tour: it’s super tiring and at dawn with the fog and low light you will not take good pics and will not enjoy the place; also, don’t go to sunset Yaxha tour: at dusk temples are in the shadow and it is nice to go also to Topoxte which can be added only to the morning tour).
Shawn Desmarais
solo_traveller
July 22, 2025
“Amazing staff!”
I love this hotel/ hostel a lot! It is on Flores island close to everything,restaurants,bar,grocery store. The staff were the most accommodating and friendly. I have experience in all the hostels in guatemala and mexico. I would say top 5 in about 20 hostels for the customer service of the staff. They always answered all my questions , They accommodated me like rarely a hostel would do! Seriously amazing 👏! ( so sorry, I can't remember her name, but she works at the reception she talks good english! She deserves to be an employee of the month!!!🥇) she went above and beyond to help with any situation i had on my trip! Also, the rooms are super clean, I love the rooms (I was in a dorm) and had a bathroom in the dorm. The kitchen is basic but has everything you need to cook! I highly recommend that hotel/hostel 👌 ✨️🤍
Elana
couple
March 22, 2025
“Grubby but convenient”
It was a convenient location for our early morning shuttle
Michelle Escobar
extended_group
March 11, 2025
Prime location
Marie
couple
March 11, 2025
Good location, when you book Tikal the next morning. Bus is just leaving in Front of the door. friendly staff
Beatriz
couple
March 10, 2025
“Nice place to stay right in town. Friendly staff.”
Joel is super helpful and kind. He works the front desk and always gave us good advice. There is strong wifi and a space upstairs with table and chairs.
Christian
extended_group
February 27, 2025
Perfect location of the hotel - the bus station is right in front of the hotel. The tour operator (tickets to Flores, El mirador...) is also right in the hotel. There is a supermarket and an ATM right next door. If you take a cab driver called "Napolion", please give him my regards from Flo and Christian in Vienna and give him a cigarette ;)
Anirban
couple
February 18, 2025
“Hotel in front of Lake”
- helpful staff - good WiFi - common area with fridge and microwave - they arrange tours - loads of food shops around
Selina
solo_traveller
February 12, 2025
“Very lound but if you don't care for that it's fine for a night”
First hotel when you reach the island by bus, so short way. The mattress was pretty comfortable and not so hard like in most other places I've stayed
Facilities
Activities
Pub crawls, Bike tours
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Pets allowed, Non-smoking rooms, Family rooms, Designated smoking area
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Terrace, Sun terrace, BBQ facilities
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property, Lockbox key collection near the property
Services
Shuttle service, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Vending machine (drinks), Grocery deliveries, Laundry, Express check-in/check-out, Currency exchange
Family Room
This family room offers a private bathroom, and air conditioning. The unit has 4 beds.
Budget Double Room
This double room features a private bathroom, and air conditioning. The unit has 2 beds.
Standard Double Room
The unit has 2 beds.
Standard Double Room
This double room features a private bathroom, and air conditioning. The unit has 2 beds.
Basic Triple Room
This triple room has a private bathroom and air conditioning. The unit has 3 beds.
Hotel Policies
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