The Frame Hotel
Via Panzani 2
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Why people book this hotel
“Excellent location, close to all sights”
“Fantastic location”
“Such great staff”
“Staff are helpful and you get free sparkling or water refills”
“The room is nice and very clean”
“The room was exceptionally comfortable and breakfast was lovely”
“Clean and well appointed rooms”
“Rooms are small but have everything you need and very clean”
“Breakfast was excellent especially the lovely lady who ran it”
“Car park was also very close by as well as the train station”
Overview
Only 250 metres from Florence Cathedral, boutique hotel The Frame is set in a historical building famous for being the place where the Mona Lisa was recovered in 1913 after having been stolen from the Louvre. Each room at The Frame Hotel is individually furnished, and includes air conditioning, a minibar and flat-screen TV. A private bathroom with toiletries is featured in each room. The Frame Hotel comes with original exposed stone and brick features, and has a central location in the heart of Florence's historical centre. Santa Maria Novella Train Station is 5 minutes' walk away.
Traveller reviews
Ipek
solo_traveller
May 13, 2026
“Recommended”
Excellent location, close to all sights. Great noise insulation on windows as we didn't hear any traffic despite the busy street.
Harriet
solo_traveller
March 15, 2026
“Great service. Great location.”
Such great staff. Each time I came in or left they were kind, thoughtful and offered help.
Stuart
couple
March 13, 2026
Lovely hotel. Clean and well appointed rooms. Fantastic location. Easy walking distance to all attractions and restaurants.
Danelle
couple
March 10, 2026
“Perfect for a stay in Florence”
The location was perfect. Rooms are small but have everything you need and very clean. Staff are helpful and you get free sparkling or water refills. The building has kept if historic charm but has all the modern amenities.
Julius Cesar
solo_traveller
March 4, 2026
“I booked a small room for my self and I’m very happy with it. They are very nice and clean. The place is also close to t”
The room is nice and very clean.
Diogo
extended_group
February 23, 2026
“Small rooms but a perfect choice to explore Florence”
Perfect location (less than 5min to the main square). The staff was very helpfull and friendly. Car park was also very close by as well as the train station.
Rachel
family_with_children
February 16, 2026
“Fabulous hotel in an amazing location”
The staff were very helpful and friendly and went the extra mile
James
family_with_children
February 16, 2026
“Exceptional Place to Stay”
The hotel is the perfect place to stay in Florence. The room was exceptionally comfortable and breakfast was lovely. A shout out to Margherita who made us feel very welcome each morning. The location of the hotel is perfect; close to the main sites, but peaceful in the evenings. The wine cellar is a hidden treat which was lovely to visit in the evening. A great place to stay!
Heikki
couple
January 2, 2026
“Very happy with my stay.”
The story of the hotel. The room size and the big bathroom. Clean, comfortable and close to everything. Super friendly staff.
Rebecca
couple
December 30, 2025
“A beautifully designed and clean hotel in a fantastic location.”
A lovely little hotel in a brilliant location. The staff were very friendly, the room was clean and well designed. Despite being on a bustling street we didn't hear any noise from outside.
Sager Gh.
family_with_children
December 1, 2025
“Very well located hotel near many things without the street noise.”
I like the Location, quietness, cleanliness, and the super friendly accommodating staff.
Aslı
solo_traveller
November 23, 2025
I liked The Frame hotel because of a couple of reasons. First it was really clean and comfortable. It wasin the centre so I walked everywhere. Staff were very friendlly and welcoming. They made me feel like I was at home. If I come to Florance again I will definitely stay in this hotel.
Flavia
couple
November 1, 2025
“Top location and stylish rooms!”
Modern clean and practical rooms!
Leanne
couple
October 31, 2025
“Great hotel with a fantastic historical story and would stay again”
Great location, friendly staff and very helpful. Room was comfortable with everything we needed
Daniel
solo_traveller
October 28, 2025
“Location, facilities, service - top notch.”
Hotel itself is lovely and clean. Modern but stylish. Location cannot really be beaten for tourist purposes. I arrived at 9am and by chance my room was ready so they just let me check in rather than waiting til 3pm and putting my luggage in storage. Great service. Would love to return one day!
Dylan
solo_traveller
October 26, 2025
“Would happily stay there again.”
Clean, well decorated and modern amenities. Well located. Friendly and helpful staff.
John W
couple
October 1, 2025
Such lovely staff and amazing customer experience. The location was insanely good...!!! Literally on top of everything. We didn't use motorised transport once. Everything was within easy walk from the hotel. The room was so comfortable, and the bathroom was very generous. Will definitely book this hotel again on our return trip.
Rosie
couple
September 26, 2025
“Staff were excellent especially Alex and breakfast lady”
Breakfast was excellent especially the lovely lady who ran it
Marilynn
couple
September 14, 2025
“Disappointed with the room the bed was far too large and there was no where to sit”
Location was perfect
Andrea
couple
September 11, 2025
“Amazing!”
Everything! It was simply perfect!
Facilities
Accessibility
Wheelchair accessible, Higher level toilet, Emergency cord in bathroom
Activities
Temporary art galleries, Walking tours, Bike tours, Happy hour, Tour or class about local culture, Cooking class, Live music/performance, Live sport events (broadcast), Massage, Cycling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Special diet menus (on request), Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, WiFi available in all areas, Soundproof rooms, Lift, Non-smoking rooms, Pets allowed, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Safety deposit box, Allergy-free room
Internet
Free WiFi, WiFi, Internet services
Outdoors
Outdoor furniture
Parking
Private parking, Parking garage, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property
Self check-in
Passport/ID information collected online before you arrive
Services
Pet basket, Pet bowls, Shuttle service, Ironing service, Express check-in/check-out, Room service, 24-hour front desk, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, Fax/photocopying, Luggage storage, Tour desk, Concierge service, Shuttle service (additional charge), Trouser press, Vending machine (drinks), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping
Transport
Airport drop off
Deluxe Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.
Small Double Room
This Small Double Room features a tile/marble floor, soundproofing and minibar.
Deluxe Double or Twin Room
Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels.
Superior Double or Twin Room
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.
Junior Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and executive lounge access. The unit has 2 beds.
Suite
This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.
Suite Terrace with private jacuzzi
This suite features a terrace with hot tub and views of the Medici Chapels.
Hotel Policies
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